Mobility Direct Reviews 

193
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We needed a scooter for our trip to Dublin and Martin made the experience super easy. He was quick to respond to the questions I had and made suggestions on which scooter would be the best option for... See more

Rated 5 out of 5 stars

This company was amazing!!! Martin was very accommodating for us when we travelled to Dublin from Canada. He went above and beyond allowing us to have a fantastic experience. I would highly recommend... See more

Rated 5 out of 5 stars

We hired a hospital bed and hoist for my grandson , mobility direct we’re kind, obliging, and genuinely committed to making everything easier for us . From start to finish their service was fantas... See more

Rated 5 out of 5 stars

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... See more

Company details

  1. Mobility equipment supplier
  2. Medical supply store
  3. Scooter rental service
  4. Wheelchair rental service

Written by the company

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(193)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent company!

Martin was super at delivering my scooter in the morning, showing me how to use it, and delivering the ramps that I might need. The scooter was excellent, got me all around Dublin on the sidewalks and many bumpy places! The Little 4- wheeled scooter fit perfect in every lift I needed to go in, I could get in the stores and almost everywhere I needed.
I recommend Mobility Direct Ireland to anybody in need of a scooter! Stacy James

27 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Helpful administrative staff.
Quick delivery of mobility scooter!
Affordable prices
Perfectly working scooter.

Suggestions for improvement
Delivery of a protective cover for the mobility scooter in case of rain.

22 November 2019
Unprompted review
Rated 5 out of 5 stars

Pleasure to deal with

Martin has always been fantastic to deal with, always very informative, proficient and is organised down to a tee. Would highly recommend their service and their business to anyone.

You will not find a more caring company than Mobility Direct.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Totally satisfied with the scooter and…

Totally satisfied with the scooter and service. It was delivered when expected, worked perfectly while I was away and using it. It was actually a Godsend for me. I would not have been able to enjoy my trip around Ireland without it.

Thank you so very mcuh

21 October 2019
Unprompted review
Rated 5 out of 5 stars

Top notch service!

For our visit to Ireland, I decided to rent a wheelchair for my wife. Of all the companies I looked into, the best response and pricing was with Mobility Direct. Martin was most helpful in making arrangements. The wheelchair was waiting for us at our hotel, and the return was just as easy.

7 October 2019
Unprompted review
Rated 5 out of 5 stars

Working with Martin was a pure joy

Working with Martin was a pure joy, from the beginning of renting a scooter for my wife to delivery of the scooter to our hotel in Dublin everything went smoothly.
Martin, I want to thank you for your wonderful service. It made our visit to Dublin so much easier, without it it would have been a struggle. It’s a pity I can only give you 5 stars, it should be more.
Thanks again.

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Martin Murray was exceptional!

Martin Murray was exceptional!
I tried to deal with another company in Dublin via email and it took them two weeks to get back to me, only to tell me they didnt rent/hire the scooter they advertised on their website. I contacted Mobility Direct and Martin responded immediately. He made this process so easy from answering questions, delivering the scooter and picking it up, even paying the invoice was easy. This is the first time I needed a scooter while traveling. Martin was so professional, the equipment was top notch and the service excellent. All those things helped ease the anxiety about needing a scooter. I would highly recommend Martin and Mobility Direct!

11 September 2019
Unprompted review
Rated 5 out of 5 stars

We're happy

We were very pleased with our experience renting a scooter from these people. They were prompt with both drop-off and pickup and the scooter worked perfectly.

1 September 2019
Unprompted review
Rated 5 out of 5 stars

Scooter was a lifesaver

I rented a small motorized scooter for the week in Dublin and it was a godsend. I am so impressed with the service from Mobility Direct, from delivery to pickup. Martin was responsive to my questions and even picked up the scooter himself on my departure day. Thank you for helping to make my stay in Dublin comfortable!

8 August 2019
Unprompted review
Rated 5 out of 5 stars

A Scooter with Style!

My husband is a first-time user of a Mobility Scooter and our experience has been fantastic. He was able to be as mobile as the rest of our large party which allowed us both to enjoy a very special family event! The machine disassembled and reassembled easily. After a few tries over the 5 or 6 days it was in use, you would think we were a very experienced pit crew. Booking was trouble-free. Martin was very responsive and ensured we could communicate during our stay in the event we needed assistance. Pick up at the airport rental car desk and the ability to leave it with the local hotel staff at our last hotel was fantastic! We highly recommend this company and compliment their service. Thank you!

4 August 2019
Unprompted review
Rated 5 out of 5 stars

We rented a Mobility Scooter for my…

We rented a Mobility Scooter for my husband for our trip to Ireland and it was perfect! We travelled by car, took trains and buses and he was able to travel all over with us - including the Temple Bar area! He was able to go into pubs and restaurants with ease on the scooter.

We also received comments from others how easy it was to take apart. We will look into buying one when we return to the US!!

I contacted Martin at Mobility Direct online before we left the US and he was so helpful! The scooter was delivered directly to our Air BnB and picked up.

If there were more than 5 stars to give, I would do so. Highly recommend Mobility Direct.

Thank you Marin for your superior service!

12 July 2019
Unprompted review
Mobility Direct logo

Reply from Mobility Direct

Thanks so much for the kind review. All the best.

Rated 5 out of 5 stars

Great customer service!

Great communication before, during, and after our stay! All our questions about the model of the scooter and the rental rules were answered. They ensured the scooter was available exactly when we needed it and were accommodating with both delivery and pick up. The scooter was in good condition and we had no problems operating it during our long trip. Thank you!

22 May 2019
Unprompted review
Mobility Direct logo

Reply from Mobility Direct

Thanks Kristin!

Rated 5 out of 5 stars

So wonderful!

These folks were such a pleasure to work with. The power chair was waiting for my wife at the rental car desk upon arrival. We traveled around Southern Ireland and dropped it back off at the Dublin office. So accommodating and polite. 100% satisfied and recommend completely. The power chair itself helped my wife explore way more that she would of been able to without it. Thanks you!

13 May 2019
Unprompted review
Rated 5 out of 5 stars

Amazing experience renting a scooter in…

Amazing experience renting a scooter in Ireland. Martin was a blessing and delivered and collected the scooter from our hotel. I would highly recommend this company of you need to rent a scooter. Martin, thank you for making this trip possible for my elderly mother.

4 May 2019
Unprompted review

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