Modstrøm Danmark A/S Reviews 

I was purchasing electricity for my house from another company until someone from Modstrøm called and offered me a better electricity price. They assured me their rate would be lower than the 2.3 DKK/kWh I was paying by the time, but Modstrøm's final price turned out to be over 3 DKK/kWh. Additionally, canceling my subscription now incurs a six-month cancellation fee. I would never recommend Modstrøm to anyone!

I would recommend, choosing a diffrent el provider. Its the worst user experience i have ever had with a electricity provider. I use 7kwh a month and they charge over 300dkk. I cancelled the subscription in November, but they keep sending me bills for dec and january even i moved out out the apartment in november. I contact them they take so long to answear and just send me extra fee for late payment. I try to contact but i get no answear my account number is 592717

Mille is great.
Very professional and helpful.
English speaking is a big +

We've been using Modstrøm for a few months, both for a wall-mounted car charger and home electricity. Initially, we were drawn to their low prices and attractive refund rates, but unfortunately, it hasn't been worth it. The wall-mounted car charger is of poor quality, and their customer service is almost nonexistent.

Their representatives were very persistent in trying to secure me as a customer, but once the sale was made, we were left with a faulty charger. It took weeks to get someone to assist us, and when we finally received a written appointment for service, no one showed up. There was no prior notification or message.

I would advise not to be swayed by their attractive rates and promises. Modstrøm operates like a typical budget service provider: when things go well, it's fine, but when issues arise, you're left to deal with them on your own. Ultimately, you may end up losing the money you thought you were saving.

It was a good experience.

Very kind and helpful operator.

Very good service

They are thief and steal you money.
They advertised this Green Savings agreement as free of charge when I joined as customer. What they did not mention is that this subscription continues even after you switch to another company later on. This only gets mentioned on the termination confirmation email when the switch happens so even if you cancel this right away you still have current plus one month notice. So they always steal 2 months from you or equal to 400 dkk in total.

Not good expansive

Freya was Very polite and resourceful, fixed my problem in 10 minutes, 10/10.

very good when you want to ask question or in case of help needed.

The customer service representative was good at explaining everything and it helped a lot in understanding. He also suggested cheapest product based on my need.

Svindel 3 aconto in total 1000 kr ,with use 150 kw to pay 582 kr,what happens with 3 aconto,really bad costumer service,not fear service,im Happy i quit for them.

Fraud Sales person!!
I was promised a different rate when signed and non binding, However first invoice had double the rate and not sure what all charges !! And invoice mentions binding period..

Totally fraud !!

he made the whole process easy and understable for me. thanks Carl

It was super fun to talk to Nikolaj, great service!