Money Debt & Credit Reviews 

10
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Money & Insurance

Information provided by various external sources

We offer a range of services including Financial Management Plans, IVAs, Loans, Mortgages, Full & Final Settlements, Bankruptcy, Investments and Pensions.


Contact info

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(10)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

having dealt with this company in 2008, I should have not bothered contacted them as my loans were not getting paid off consistently and it seems like they keep money to themselves!

These people are the worst and I don’t know why they are still going to be honest. They take your money rather than help you improve your debt situation. Would not recommend these people at all. As I ended up approaching companies directly whom I owed money to and paid off whatever I owed myself without extra charges. I’m now debt free and I didn’t need them to manage anything for me! Some companies whilst I was with money, debt and credit kept contacting me asking where their money is and they were not paid! So in the end I did not trust this awful company. My advice is stay away from them and loan companies if you can help it!

3 June 2024
Unprompted review
Rated 1 out of 5 stars

I dealt with your company from 2006 to…

I dealt with your company from 2006 to 2010.Sadly in the last 2 weeks I have discovered that you had put a RESTRICTION against my property. I repaid all of my personal debt in 2010 but you did not remove the restriction. After many hours of anguish I discovered that if I wrote to Land Registry this would be removed. I have done this however I am very upset and angry that this black mark had been put against my home unbeknown to me and not removed by you.

19 March 2021
Unprompted review
Rated 1 out of 5 stars

Treble

Not helpful when you really need them

30 March 2012
Unprompted review
Money Debt & Credit logo

Reply from Money Debt & Credit

Money Debt & Credit is one of the UK’s top ten leading financial resolution firms and we pride ourselves in our customer service. We are concerned when comments are made in public forum expressing dissatisfaction in the level of service experienced as our aim is to provide excellent care and assistance to our thousands of customers who come to us seeking a practical financial situation. Whilst we are unable to comment on specific cases in a public forum like this, we would ask that you contact us directly on 01923 636875 so that we can address your concerns.

Customer Services, Money Debt & Credit.

Rated 3 out of 5 stars

Not the most helpful company once thev,ve got you to sign up.

Not at all helpful when you have a problem and when trying to pay off the debt they take ages to get back to you. They dont keep you informed of how much of your money is actually being paid to your creditors. When you have paid it off you have to constantly ask for the final paperwork to be sent to you. However they are very quick at setting everything up at the beginning.

30 March 2012
Unprompted review
Money Debt & Credit logo

Reply from Money Debt & Credit

Many thanks for your feedback.

We are unable to discuss specific cases in a public forum but based on your comments, we are very pleased to have helped you clear your debts, although we are sorry to hear your disappointment regarding updates and a delay regarding the final paperwork. In regards to completion paperwork, on average it takes creditors at least 4 weeks to close everything down. Following that, there are several stages our end so it can take up to 3-6 months for you to receive the final paperwork. Apologies to you for having to make several phone calls to chase this but glad everything is now sorted out.

As one of the UK’s leading debt solution firms, we pride ourselves on customer service and we would welcome the opportunity to discuss your concerns – and we hope that you would consider re-scoring us knowing the above. You can contact us direct on 01923 636875.

Customer Services, Money Debt & Credit.

Rated 5 out of 5 stars

Couldn't have done it without their help!

Fantastic support from all staff that I dealt with. Even on months when I could not make payment on time, they were very understanding, patient and supportive. Always let me know what was going on, made sure everything was ok every step of the way. What they managed to do in relation to negotiating with my creditors, truly saved our home, my family and health. As a single parent, I thought I was at the end of a very black financial hole, and they took me out of it.
I would not hesitate to work with them again. I recommend them wholeheartedly and without hesitation.

30 March 2012
Unprompted review
Rated 5 out of 5 stars

reliable, helpful, highly recomended

regular contact, reduced my payments alot and help pay off all debts early, i was reluctant to join any company with my debt but they made it painless and i trusted them, would highly recomend if you want to get your finances in order!

30 March 2012
Unprompted review
Rated 5 out of 5 stars

life savers

before i contacted money debt and credit didn't know what i was going to do next . that one phone call changed my life in every possible way. they handled everything with care and sympathy and everything was put into place and followed through to the end. everyone i spoke to were more than helpful and if ok to say Gemini the lady who managed my account was spot on . also Steve who settled my account did everything possible and now i am as they debt free. hope this helps anyone who is thinking of contacting money debt and credit as i most definitely recommend them to help you change your life as they did mine.

30 March 2012
Unprompted review
Rated 4 out of 5 stars

Prompt and Efficient Service

I was having some real issues with my finances. After a call to MDC I was able to set up a payment plan which allowed me to find my feet with money once more.

I am now in a position where my debts have been paid off and I can look forward to building a bright future without the stress and worry that being in debt brought.

22 March 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look