I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more
Company replied
Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more
Company replied
I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more
Company details
Written by the company
MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.
Contact info
30 N Gould St, Sheridan, WY 82801, USA, 82801, Sheridan, United States
- +18004520804
- support@moneypilot.com
- www.moneypilot.com
4.5
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Great and safe
17 October 2026
This is a money grab
This is a money grab. They just gave you paying to subscribe to the app that never nets any results in resolving any claims.
16 October 2026
Unprompted review
Reply from Moneypilot
Hi Aisha,
We want to make sure your claims and subscription concerns are addressed properly. Please respond to the Information Request here on Trustpilot or reach out to us directly at support@moneypilot.com so our team can look into your account and help resolve this for you.
Best regards,
MoneyPilot Support
Customer Service & Customer Satisfaction STILL exists
I was really impressed with there customer service. The have a really good attitude and they want to help the customer. Also they are not afraid to work "out of the box" to find a solution to make customer happy. I appreciate that.
13 October 2026
Unprompted review
quick and easy to do
15 October 2026
Unprompted review
It was good and easy to fallow i dont…
It was good and easy to fallow i dont know about the promo part at the end i dont think you can get money just by doing most of those but i new and will half to try some of them to see what happens
12 October 2026
I love that they keep you updated on…
I love that they keep you updated on new class action law suits available. I just received a check for $749.63
14 October 2026
Unprompted review
They charged me without my permission
They charged me without my permission. And wont cancel or give me my 119.00 back.
12 October 2026
Reply from Moneypilot
Hi Nikki,
Thank you for reaching out to us. We searched our records under nqenqe@aol.com for a prior cancellation or refund request, but we were unable to locate any previous messages or tickets on file. We always want to ensure our customers are taken care of, so we have gone ahead and processed a full cancellation and refund of your $119.00. Please allow a few business days for the funds to reflect in your account.
Best regards,
The Moneypilot team.
Pretty legit everything smooth so far…
Pretty legit everything smooth so far will update if I receive money
12 October 2026
Reply from Moneypilot
Hi Zachary,
Thank you for giving us a try! We’re glad to hear that everything has been smooth for you so far. We look forward to your update once your claim processes. If you have any questions in the meantime, feel free to reach out.
Best regards,
The Moneypilot team
Reply from Moneypilot
Hi Michelle,
Welcome aboard! It’s great to know your experience is off to a solid start. Take your time exploring the platform, and we’ll be here if you ever need any assistance along the way.
Best regards,
The Moneypilot team
Very easy
Money Pilot has been easy to use and has done most of the work for me.
12 October 2026
Unprompted review
Reply from Moneypilot
Hi there,
Taking the heavy lifting off your hands is exactly what we aim for! Thank you for sharing your experience and for choosing Moneypilot.
Best regards,
The Moneypilot team
I like that app does all the work for…
I like that app does all the work for you.
12 October 2026
Unprompted review
Reply from Moneypilot
Hi Stephenie,
We love hearing that! Automating the process so you can save time is our main goal. Thank you for taking the time to leave us a review.
Best regards,
The Moneypilot team
Great experience!
12 October 2026
Unprompted review
Reply from Moneypilot
Hi Nicole,
Short, sweet, and made our day! Thanks so much for the feedback and support.
Best regards,
The Moneypilot team
An old man's response.
I'm 76 years old, and in today's world of High Tech, it's rare to even hear back from a human. As, AI robots answer over 95 percent of all phone calls/emails. And to hear back from the founder is just unheard of in business world. I've had trouble with Google, and it takes on average, over three weeks to get a reply from someone, usually a mid-level manager, who denies there is a problem to begin with. No, it is extremely nice that Money Pilot, stays on top of the situation and tries to help resolve the problem. Many thanks again, for your prompt attention to my issue.
11 October 2026
Unprompted review
Reply from Moneypilot
Dear John,
Thank you so much for taking the time to share such a thoughtful review. We believe technology should bring people closer, not create barriers, so ensuring you get genuine, personal support will always be our priority.
We're truly glad we could help resolve your issue promptly!
Best regards,
The Moneypilot team
Easy to navigate
12 October 2026
Unprompted review
Reply from Moneypilot
Hi Betsy,
Thanks for the feedback!
We work hard to keep our user interface simple and intuitive, so it’s wonderful to know it made things seamless for you.
Best regards,
The Moneypilot team
Awesome it is working great
12 October 2026
Unprompted review
Reply from Moneypilot
Hi Zachary,
Awesome is what we strive for! We’re thrilled to hear everything is running smoothly for you. Thanks for being part of Moneypilot!
Best regards,
The Moneypilot team
Moneypilot makes refunds and claims easy to file.
This app makes it easy to submit and review claims.
12 October 2026
Unprompted review
Reply from Moneypilot
Hi Donna,
Streamlining the claim submission and tracking process is one of our top priorities. We're so glad to hear it has made things easier for you!
Best regards,
The Moneypilot team
Thank you for the quick response…
Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the account only after my PayPal account showed a charge from you. TY for refunding the $89+, but the total that you received was around $314 so that was about 1/4 of what you got for doing nothing. Yes, I should have paid more attention, I had thought I canceled this months ago. Maybe you should have a line of code to check in with your customer each month? OH, yeah, that’s how you milk more money out of people without doing anything. So, TY for making feel like an idiot.
11 October 2026
Unprompted review
Reply from Moneypilot
Hi there, thank you for sharing your feedback.
We sincerely apologize for the lack of communication regarding your account and any frustration caused by the billing timeline. While we're glad our support team could process your partial refund quickly, we hear your concerns loud and clear about transparency and proactive check-ins.
We are actively reviewing how we notify our customers to ensure this is much clearer moving forward.
Best regards,
The Moneypilot Team
Keeps promising me claims
Keeps promising me claims. Have yet to be paid for one. Yet never late on collecting access fees.
1 August 2026
Unprompted review
Reply from Moneypilot
Hi Regina,
We completely understand your frustration regarding payout timelines and fee schedules. Claim processing times often depend on external parties and legal deadlines, but we want to make sure your specific account is thoroughly checked. Please reach out to our support team directly at Support@Moneypilot.com so we can look into the exact status of your claims and assist you right away.
Best regards,
The Moneypilot team
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