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Moneypilot Reviews 

1,368
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more

Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,368)

1,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ease of use

So easy to use!

18 September 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Sonya,

Thank you for the concise and positive feedback! We love keeping things effortless for our users.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Polite

Polite, prompt responses. Issue resolved.

14 September 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi there,

Prompt, polite, and resolved, that’s the standard we aim for with every single inquiry. Thanks for letting us know we hit the mark.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Notification of the issues.

17 September 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Irene,

Staying on top of notifications and keeping you informed is a big focus for us. Thanks for sharing your feedback!

Best regards,
The Moneypilot team

Rated 3 out of 5 stars

Too much time

16 September 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Angelic, thank you for your feedback! We appreciate you taking the time to share your thoughts, and we're continuously working to make our platform faster and more efficient.

Best regards,
The Moneypilot team.

Rated 5 out of 5 stars

There are fees, but worth it.

I’ve just joined, of course they charge a subscription fee and then another fee to get your paperwork out faster and another to check hidden monies. All together I spent $81. Which is worth it for them to refill all the forms for settlements you’re applying for. Pretty easy.

15 September 2026
Unprompted review
Rated 3 out of 5 stars

Happy claim

15 September 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Fred, thanks for reaching out. We're glad you have a happy claim, but we'd love to know how we can turn that 3-star experience into a 5-star one. Please reach out to our support team if there's anything we can do to improve!

Best regards,
The Moneypilot team.

Rated 3 out of 5 stars

Trust Pilot Process

The process from the beginning was not clear (i.e. what happens next).
I would also clarify the subscription will be automatically renewed until you cancel it.

14 September 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Laurie,

Thank you for this honest feedback. We completely agree that clarity around our step-by-step process and subscription terms is crucial, and we are actively working on making those details much more transparent for our users. If you'd like to discuss your account or need assistance with your subscription, please reach out to us directly.

Best regards,
The Moneypilot team.

The Trustpilot Experience

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