i am quite satisfied with the product. though, i would like it had possibilities to disable some features i personnally don't need at all and somehow they bother me ; like : compensation
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the fact of 'no annual subscriptions'. I used quicken for over 30 years and completely disliked it when they started their subscription program. I did a search a few months ago for alternatives... See more
After moving away from the Quicken solution, I've been pleasantly surprised and refreshed with Moneyspire. The features I need are all here. I've had great experiences with the support team. The produ... See more
I wanted a very simple program to manage my finance - old school checkbook balancing. Moneyspire is just what I was looking for. Simple & intuitive. The initial setup of adding accounts & bills was ea... See more
Company details
Written by the company
Inspiring your financial success™ – Join all the people, small businesses and organizations around the world who already use Moneyspire® personal finance software to manage their money. With our powerful software, we help you take control of your money so you can achieve your full potential.
Contact info
United States
- support@moneyspire.com
- www.moneyspire.com
4.0
Great
133 reviews
Replied to 61% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All reviews below mirror my experience.
All reviews below mirror my experience.
1. I've been using Moneyspire for probably 5 years now. Originally, I did not have to upgrade yearly for the sync to work, that seems to have changed in the last year or so.
2. User interface is average at best. I've found that approx every 5th time I open the app, the formatting is whacked and I have to spend a minute or so getting the formatting back to normal. This happens waaay to frequently for a paid app.
3. I submitted a ticket to support 5 days agoo...crickets.
At this point, the value prop doesn't work.
I'm willing to pay more for a product that provides good service is anyone has a suggestion.
9 April 2024
Unprompted review
Agree with previous comments
Agree with previous comments. If you do not upgrade, you cannot sync. You can still use the register. Sync is not very reliable. The upgrade use to be reasonable but doubled in the last year. Not worth $70 upgrade or early discounts.
31 October 2023
Unprompted review
I thought I could buy it once and…
I thought I could buy it once and update to the newest version every other year. NOPE. They cut off the online access for previous versions. Same as Quicken. BYE BYE MONEYSPIRE. If I have to upgrade every time you get a newer version, I will go back to quicken.
Plus on my 2023 version, I am now getting an upgrade now banner that will not go away
12 November 2023
Unprompted review
Moneyspire lost my transactions.
Suddenly a few weeks ago, our account lost all of it's transactions for me except for the most recent two months and lost ALL of my husband's checking account and saving's account transactions. As customer support tried to help me, the problems grew and grew. Soon I could no longer save anything because it said I didn't have permission to "write", only save. Yet when I checked the file, it said I did have permission to read AND write. The more I followed instructions, the worse the problems grew and I feared that Moneyspire had contaminated my computer so I deleted it and told customer service. They never replied to my last email and never offered a refund.
10 August 2023
Unprompted review
I renewed my Moneyspire account as I…
I renewed my Moneyspire account as I believe the app is easy to use and reasonably priced. However, their support is non existant. As I'm unable to access the cloud service nor the banking connect function even though I purchased a valid license. Four emails later, NO response from support (which is only by email)
Ready to contest the charge and move to another platform
2 January 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.