The Montague Clinic Reviews 

108
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Excellent service. Really easy to use and quick turnaround - received the certificate within 24 hours. And was exactly what we needed at Heathrow check in for US trip.

Rated 4 out of 5 stars

Used for travel from the UK to US; decided it was more convenient to have a recovery certificate that I could use multiple times (valid for three months) rather than test every time. The certificate w... See more

Rated 5 out of 5 stars

Needed covid recovery certificates for emigration reasons. Easy to give info, simple form to complete. Reasonable cost £65 each. Got Certificates back easy within the hour. Great communication when... See more

Rated 5 out of 5 stars

I was blown away by the responsiveness of the Montague Clinic at a time of heightened anxiety. They answered our questions within an hour or so and provided a recovery certificate when needed which w... See more

Company details

  1. Clinic
  2. Diabetes Centre
  3. Diagnostic centre
  4. General Practitioner
  5. Mental Health Services
  6. Std clinic

Information provided by various external sources

The Montague Clinic, 60 Cannon St | The City’s GP Clinic | Experienced doctors | Routine GP Appointments | Sexual Health Services | Covering Bank, Cannon St. and St. Paul’s.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.6

All reviews

(108)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent professional service

Three members of our family have now used The Montague Clinic for Covid Recovery Certificates. First class professional service with an easy to follow on line form to complete. Query via email was quickly resolved. The speedy issue of a certificate certainly helped with the stress levels!

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Worth it

Applied and got my certificate in an hour. Worked brilliantly and did not have any problems through immigration.

Thank you.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service all the way

Great service all the way. Answered questions in advance very quickly. Covid recovery letter application was simple. Montague seemed to know the criteria that were specific to entering USA; some of the other sources I looked at were more generic and the timing would not have worked for us. Got the letter back almost immediately after applying. Needed a revision when the airline rejected our online upload of the letter. Montague replied very quickly with the necessary revision, and it was then accepted by the airline. Would definitely use them again.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Quick and helpful service to get a COVID recovery certificate

It can be really difficult to navigate the changing requirements for international travel. The Montague clinic did the best job of explaining how to go about getting a COVID recovery certificate and answering questions I had about the technicalities. Submitting the information online was straightforward and I got my certificate quickly. Follow up answers to my questions were prompt and helpful. The only thing I'd suggest would be to add a note that the certificate will not upload to the Verifly app.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

covid recovery certificates for…

Needed covid recovery certificates for emigration reasons. Easy to give info, simple form to complete. Reasonable cost £65 each. Got Certificates back easy within the hour.
Great communication when they had an issue with evidence I provided, no delays with emailing back etc. would definitely use again if I ever needed too!

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer care

Thank you so much for your prompt and excellent customer care. Would highly recommend the Montague Clinic.

10 April 2022
Unprompted review
The Montague Clinic logo

Reply from The Montague Clinic

That's really kind of you. We're really glad you've had a good experience. Our Customer Service team work really hard to answer queries and make the process as painless as possible!
Doctors at The Montague Clinic

Rated 5 out of 5 stars

Super quick service

Super quick service. I had my certificate in less than 2 hours.
I bought my certificate for my trip to Thailand as an insurance in case I tested positive on arrival. I didn't need it in the end but I felt happier knowing I had a medical certificate to prove that I had recovered.

8 April 2022
Unprompted review
The Montague Clinic logo

Reply from The Montague Clinic

Hi Jo. Thanks for leaving us a review. We know travel can be a stressful time for people so we do our best to complete our assessment and turnaround certificates as quickly as possible.
Doctors at The Montague Clinic

Rated 5 out of 5 stars

Easy to use, personable and customer friendly

Easy to use, prompt response. Received a phone call quickly from a real person to discuss the application (as there was a problem with it), rather than just an automated message. Offered a refund if the service couldn’t help.

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Dr Banerjee was very helpful and replied to our queries very promptly. Excellent service.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I have used the Montague Clinic a few times and always at a time when I need something urgently. They never disappoint. Fantastic customer service, all instructions are easy to follow and the turn around is one of the fastest I have come across. In addition this is offered at a very competitive price point to boot. If you are looking for a no fuss and dependable service - use the Montague Clinic.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended for recovery certificate US travel

Very happy with the professional and reassuring service provided by the Montague Clinic! Received my certificate in a matter of hours and was supported when I asked for a specific line on the certificate to verify the authenticity of my NHS walk-in centre PCR test as I was concerned this would raise questions at the airport. I used the certificate for travel to the US and everything went very smoothly.

3 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! I could rate any higher or recommend to anyone! We had recovered from a recent covid infection and traveling to USA. Had to use while at the airport as one member of the party failed the lft (but tested negative at home and was on day 18). Service was so quick we still caught our flight!

2 April 2022
Unprompted review
Rated 5 out of 5 stars

Cert/Doc of Recovery

Just recovered from covid and flying to US next week. Contacted the Montague Clinic today and had a few questions around tests, proof of positive test, Document of Recovery and so on.

Really quick and helpful responses and an easy to complete online form. Within two hours I received an email with my document including ID, QR code, signed etc etc.

Obviously the final seal of approval will come next week when heading out of London.

Overall I can’t fault my initial interaction, responses from the clinic or the ease of which it was for me to provide my details.

If all goes well I’ll continue to use for other work trips.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Incredible, Fast, Efficient

Ordered a certificate of recovery and got it in my inbox within 2 hours. I made a mistake in the application which i emailed them about and they fixed the certificate accordingly with no issues. 100% recommend.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Covid recovery certificate

Was in Turkey and needed a COVID recovery certificate for travel to Australia. The Montague Clinic's service was simply excellent. It was so easy to submit the application, and I received my certificate in about 2 hours.

I think that the fact that the certificate looks so professional really helped when I had to show it at the airport when I checked in.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

The Montague Clinic are amazing

The Montague Clinic are amazing. They provided excellent guidance on my situation which was that I was recovering from COVID and needed to apply for a certificate to travel back to Australia. They were super fast in answering my questions, were clear and helpful in their responses. The whole interaction with Montague gave me confidence and took the stress out of applying for covid recovery certificate for travel.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

5 star service

I used this company last week , I had a first class experience. They even responded to my personal email.
5 stars highly recommend

30 March 2022
Unprompted review

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