While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.6

Average

TrustScore 3.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moisturiser review

I have tried so many moisturisers over the years in an attempt to find one that my skin likes and I like the result. I want one that hydrates but doesnt leave me greasy. I saw an ad for Monuskin in a mag - thought I would try it. I absolutely love it, it is super absorbent yet leaves my skin feeling fresh and soft. Truly I think its the best I have ever tried.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Caused skin irritation

I tried the Mini Aromatic Mature Skin sample set for mature skin and the Rich in Moisture Collagen Cream sample. The products dried my skin out and it resulted in red skin and lots of itchy breakouts. I’d like to return my purchases for refund.

15 September 2025
Unprompted review
Rated 4 out of 5 stars

Postage

Postage - trial offer for £1 +postage £5.95
Actually cost £9.50 …..
…..after paying £3.50 for insufficient postage charge ( posted with only a 1st class stamp £1.65)
Shame to spoil a nice marketing exercise with cheeky postage !

12 December 2024
Unprompted review
Rated 4 out of 5 stars

MONU :A trusted brand

A professional company that I’ve worked with for over 30 years. Selling a wide range of products sourced and manufactured here in the Uk.
A professional team is behind MONU with helpful advice and sales tips. Products tested on humans not animals.
Simple stylish but recyclable packaging.
Online ordering & Payment online easy & safe. Use Monushop.co.uk
Products for face body and hair - the ingredient listing demonstrates care and thought in what goes into to making an excellent effective product range for retailers and for their customers alike.
Good offers and promotions on MONU throughout the year.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

The best product I have ever used

The best product I have ever used. I started using Susan Molyneux nearly 20 years ago and the range of products now available is incredible. My skin still feels amazing after all these years. Thank you Monu.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

I've finally found my skincare brand for life!

I've been using MONU products for a number of years now and they are absolutely superb! My skin looks and feels amazing, I love that their products are cruelty free and I especially love the Night Renewal Complex which feels wonderful, completely non greasy and I wake up with refreshed looking skin. I also love their Firming Fiji Facial Oil for that extra moisturisation and you can't beat the Instant Radiance Brightening Boost for when my skin needs a 'pick me up'. Everything is packaged beautifully and the company are a pleasure to deal with... I've finally found my brand of skincare for life!

13 November 2023
Unprompted review
Rated 5 out of 5 stars

A beautiful range of products which I…

A beautiful range of products which I use daily and couldn’t do without! Knowledgeable, helpful team who know their range inside out and are always on hand for helpful advice. Couldn’t love Monu more!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

I love all the products

I love all the products! I have a few favourites and ones I keep going back to. Rose & lemon body cream, the cleansing balm and I don’t leave home without my reviving mist. The products are natural and nourishing. I’ve just brought the Brightening Boost and Day Serum and know they will form part of my daily routine.
Thank you Monu!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

MONU Cleansing Balm…love !

I am completely in love with Monu’s Cleansing Balm …. It is my most favourite skincare item!!!!!!! May it always be on my bathroom shelf !!!!!! My skin is so soft when I’ve used it to take my makeup off … I have to remember to moisturise !!!

31 October 2023
Unprompted review
Rated 5 out of 5 stars

I have used Monu for a lot of years

I have used Monu for a lot of years.
The products are amazing they absorb well, smell amazing and are cruelty free and natural. I would not be without the illuminating primer, the night renewal complex, beauty balm, micro exfoliant and college eye patches just to name a few of my favourites.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Products & Company

I am a beauty therapist and have been using MONU products personally and on my clients since 1996.
I have seen lots of changes in the company during this time but they have ALWAYS maintained high quality ingredients and service. The Staff are friendly, knowledgable and take pride in their products and always at end of phone if you need them. My friends comment on how young I look for my age and you always have lovely skin….. it’s all down to my daily skincare routine using MONU.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

I am a beauty therapist and have been…

I am a beauty therapist and have been using Mini products on my clients for 20 years and I am pleased with the quality and results of the products. My only complaint is that the pump stops working while there is still a large amount of product in the container 9

27 October 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look