Moogio - Lund Reviews 203

TrustScore 4.5 out of 5

4.3

Traktorvägen 15, 226 60 Lund, SE


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Rated 5 out of 5 stars

Great experience from start to finish. Very happy with the zip screens we had installed. The installation wasn’t straightforward but the installation crew ent above and beyond to solve it so we would... See more

Rated 5 out of 5 stars

I only needed a small cheap spare part and they were very helpful with going through their inventory to find what I needed.

Rated 5 out of 5 stars

Excellent service, delivered what was comitted. It was a bit delayed, but that could be because of the summer.

Rated 5 out of 5 stars

We had a really great experience start to finish with Moogio. We are really pleased with the help at the beginning (measuring, advice, suggestions) and the installation was great!

Company replied


Company details

  1. Awning supplier

Information provided by various external sources

Moogio skapar nya och bättre rum med hjälp av effektiva och smarta markiser, persienner och gardiner. 17 butiker i Sverige och 7 Danmark. Klicka för att se mer…


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Very service minded

I only needed a small cheap spare part and they were very helpful with going through their inventory to find what I needed.

8 October 2024
Rated 1 out of 5 stars

Very disappointing service with good products

Very disappointing service with good products. Initially a cordial visit at the store, but showing surprisingly poor knowledge of the available products. In the next step our order was not processed accordingly despite repeated e-mails. Next delivery time (promised within 6 weeks), was delayed in total almost 6 months. Finally, installation was delayed several weeks despite repeated e-mails and calls and an in the end the invoice was completely incorrect and needed to be amended. The only good thing was the products itself, but I would never buy anything from Moogio in Lund again.

10 September 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, delivered what was comitted. It was a bit delayed, but that could be because of the summer.

3 September 2024
Rated 2 out of 5 stars

Faulty, in a hurry and with horrible costumer service

We bought curtains from Moogio in January of this year and they were completely wrinkled on the top part (where it meets the rail). We immediately told the seller (who is also one of the managers) and he told us that it was normal, that it will be better with time. This was not normal and did not get better with time, we contacted another firm who gave us better service and better prices for our other windows. They looked at the curtains Moogio had given us and told us that the reason that they look like that was because they are not sown correctly and are thus forming wrinkles and that they would have never accepted that. We felt that the seller was in a hurry to make the sell and mount and it was not done right and the product was faulty. We REGRET choosing Moogio and will not be doing business with them again, despite many emails, they have ignored us. I expected alot more, this is unprofessional and shameful. They gave us a faulty product and charged us a premium price!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

They value their customers

They are taking care of their customers in the best way. You always get good value for your money.

27 July 2023
Moogio - Lund logo

Reply from Moogio - Lund

Hej, tack för att du tog dig tid att skriva ett omdöme

Rated 5 out of 5 stars

Why in english?

17 July 2023
Moogio - Lund logo

Reply from Moogio - Lund

Hej, tack för ditt omdöme. Vi förstår inte heller varför det är på engelska det är något Trustpilot styr över

Rated 4 out of 5 stars

Very well done

The salesperson and the guys performing the jobb were positive and helpful

10 July 2023
Moogio - Lund logo

Reply from Moogio - Lund

Hej, tack för att du tog dig tid att skriva ett omdöme

Rated 1 out of 5 stars

Disrespectful treatment of customers

Disrespectful treatment of customers. Unclear communication to customer.

6 July 2023
Moogio - Lund logo

Reply from Moogio - Lund

Hej, tack för att du tog dig tid att skriva ett omdöme. Vi respekterar alla våra kunder ibland kan missförstånd uppstå.
Du är välkommen att kontakta oss
för att reda ut eventuella missförstånd

Rated 5 out of 5 stars

We had a really great experience start…

We had a really great experience start to finish with Moogio. We are really pleased with the help at the beginning (measuring, advice, suggestions) and the installation was great!

15 June 2023
Moogio - Lund logo

Reply from Moogio - Lund

Hej, tack för att du tog dig tid att skriva ett omdöme

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