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Rated 5 out of 5 stars

Wonderful experience all round, delivery was fast, packaging was lovely. The items I bought are just gorgeous, such incredible quality and tailoring some of the nicest clothes ive bought. I got the bu... See more

Company replied

Rated 5 out of 5 stars

at first I had an issue with the wrong size being sent, however the manner in which this was resolved truly impressed me, I received the correct size quickly, politely, and with the utmost courtesy.... See more

Company replied

Rated 5 out of 5 stars

My previous review was not the greatest. After my previous review I had an unexpected phone call from moomen from the brother Simon Mohammed. What a lovely brother he is he went above and beyond withi... See more

Company replied

Rated 5 out of 5 stars

No joke. I was worried having placed my first order and then reading the few negative reviews online. But thankfully the customer service was absolutely impeccable: First of all, they called me w... See more

Company replied

Company details

  1. Men's clothes shop
  2. Clothes market
  3. Online marketplace

Written by the company

Online Shopping For Modest Urban Fashion & Lifestyle


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Fantastic clothing and fantastic customer service!

Not only are their fashion options a very unique hybrid of modern american with traditional islamic, and not only is the quality of the clothing very superb, but their customer service and assistance is VERY personalized and polite. Any time I had a question that I emailed about, I got immediate assistance and resolution. I have bought from them multiple times over and intend to continue doing so!

23 December 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

We are truly grateful for the time you have taken to share your experience with us! We appreciate your kind and supportive feedback which gives us the motivation to continue to grow. Thank you Brother, for choosing MooMenn, we hope to welcome you back soon!

Rated 5 out of 5 stars

My previous review was not the…

My previous review was not the greatest. After my previous review I had an unexpected phone call from moomen from the brother Simon Mohammed. What a lovely brother he is he went above and beyond within his customer care to provide the rest off my refund because he cares about customer satisfaction. Furthermore he has also provided a discount for any future purchases that I make I cannot thank him enough for solving my issue that has now been fixed thanks to someone who understands customer care and not about the money or the clothing. Will attempt to purchase another set soon. No hate nothing but love for the business to thrive and grow. ❤️👍

19 December 2023
Unprompted review
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Reply from MOOMENN

Thank you Brother Amaan, for your 5-star review and feedback on your experience! We appreciate your kind words and encouragement! It makes us more than happy to help find the best possible solution to ensure customer satisfaction. We look forward to hearing from you again!

Rated 5 out of 5 stars

Amazing product and customer service

Their products are second to none.
There aren’t many options for high end Islamic gear for men. Moommenn is a great product with all season halal gear and their customer service is also absolutely amazing.
I am a repeat customer and highly recommend them.

10 November 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you Brother Aa, for your kind words and loyalty! We are grateful for your time taken to write such a supportive 5-star review and for recommending MooMenn! It would be our pleasure to hear from you again!

Rated 5 out of 5 stars

These clothes are SICK (good)

These clothes are SICK. They fit perfectly and make you stand out whilst still being comfy

20 October 2023
Unprompted review
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Reply from MOOMENN

We are very pleased to hear that, many thanks Brother A. for the brilliant 5-star rating! We truly appreciate your continued support and trust in our brand. Thank you for choosing MooMenn, we hope to hear from you soon!

Rated 5 out of 5 stars

Great service in all areas

Great service in all areas. From purchase to delivery. Had to exchange a couple of times due to my indecisiveness but excellent communication and quick response to emails. Shout out to Nina who was dealing with my returns. Thank you :)

4 October 2023
Unprompted review
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Reply from MOOMENN

Thank you so much, Brother Abid, for taking the time to share your experience with us! Your positive feedback is valuable as we strive to offer a personalised customer experience. We look forward to assisting you again!

Rated 5 out of 5 stars

Great service

Great service; the courier delivered it to the wrong address.
1 email to the company i got a phone call immediately, the apologised and found the item and had it delivered to my home.

Great service & was extremely satisfied with the items I bought.

21 September 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you so much Imran for your feedback, we appreciate the time taken to leave us a review! We are committed to providing great service and it is our pleasure to help find the best solutions. We are very happy to hear that you are satisfied with your purchase. Looking forward to hearing from you again!

Rated 5 out of 5 stars

I love my set, great service

I'm not a Muslim, but for whatever reason I've been seeing Moomenn's adverts on my Facebook feed for YEARS now. I always thought the matching sets, with t-shirt and three quarter length shorts looked pretty cool, and I figured I should try them out, so I went for a set in green khaki, and I LOVE it. I found the website very straightforward to use. I placed an order at lunchtime on a Tuesday, I got confirmation of shipping later that same day, and the package was delivered late morning the next day, for zero shipping charge. The items feel like they're good quality to me. I bought XL, which is sometimes a little too big for me, but the fit was perfect. My only very small reservation is that the clothes are perhaps slightly too expensive - but this is a minor issue, and in general I'd recommend you give Moomenn a go, as I've had an excellent experience. As I say, I'm not a Muslim, and I'll be walking around in clothes that (to my eyes at least) do look like they'd be specific to Muslim men. It will be interesting to see if the Muslim men and women I see out and about assume I'm also of their faith. Let's see!

2 August 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you for the detailed and thoughtful feedback Richard! Your kind words are greatly appreciated! We're happy that you love the service and the item! We hope to serve you again!

Rated 5 out of 5 stars

Ordered for the first time as gift for…

Ordered for the first time as gift for my husband & and won’t be the last. The quality is really good and the fit of it was perfect. Has varieties of colours & sizes

23 April 2023
Unprompted review
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Reply from MOOMENN

We're grateful for your feedback! We love hearing from our customers and we're glad to hear out item was a perfect fit for your husband.

Rated 5 out of 5 stars

Quality Products, Great Service

Quality products, great customer service, great style, reasonable pricing, fast shipping... my only issue is items selling so fast I can't always get pieces or sets that I want. Hoping that'll improve as they grow... great company.

1 June 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

We are overjoyed to read your 5-star review! We are so glad to hear that you love our product and our service. We will try to add more stocks as you have requested. We hope to have you back soon.

Rated 5 out of 5 stars

Amazing clothes! thobes/jubbahs

Amazing thobes/jubbahs - the kamihoodie i bought in 3 colours i liked. Wish they can release more colours as they all look so good.

15 March 2023
Unprompted review
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Reply from MOOMENN

We sincerely thank you for taking the time to share your thoughts with us. We will continue adding more items in our collections. Come back anytime!

Rated 5 out of 5 stars

Absolutely Brilliant

This thobe is beautifully made,
the quality in the material is amazing and the pockets are great size. The hoodies design is great and fits nicely. I honestly love this thobe and I will be definitely be buying the other colours. The customer service was fantastic, the kept me informed on my delivery.

24 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you for taking time out of your day to leave us this super kind review. It means so much to us when customers appreciate our hard work. We look forward to serving you again soon!

Rated 5 out of 5 stars

Summer Vibes

I recently bought the relaxed Nautik set in sky blue. I love this set, an excellent addition to my summer wardrobe. Lightweight and comfortable!

25 May 2023
Unprompted review
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Reply from MOOMENN

Thank you for your review! We love hearing from our customers! We find this set to be a favorite in our summer collection among many of our customers.

Rated 5 out of 5 stars

TIMELY CUSTOMER SUPPORT

timely customer support, I had great experience with customer service team. As for the products, I'd say it was worth every penny, given that the materials and designs ensure the wearer's comfort.

3 June 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

We're so happy you had a great experience at Moomenn! We hope to have you back soon.

Rated 5 out of 5 stars

5 star service from the first click.

5 star service from the first click.
Super quick delivery, came the very next day, plenty of time before Eid. Communication A1. Will 100% fill my cupboard with more and more Moomenn Wear InshaAllah

18 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

We can't thank you enough for taking the time to share your feedback Ray! Our team enjoys what we do because of customers like you.

Rated 5 out of 5 stars

Absolutely delighted with the product I…

Absolutely delighted with the product I purchased got 100% my money's worth.have my stuff on time reliability for any questions or information.
Happy to MoomMenn's again and I recommend for all my friends.
What you expect you get thanks

26 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you for your review! We love hearing from our customers like you. We are happy to hear that you are 100% satisfied with your purchase!

Rated 5 out of 5 stars

Very good quality products

Very good quality products, with fashionable, modern and halal style.
I can't finish my review without mentioning the excellent customer service they have, responding very quickly and trying to resolve any issues.

18 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you for this touching note, Amani! Our customer service team will be happy to hear that their hard work paid off. It's our pleasure to serve customers like you.

Rated 5 out of 5 stars

Great HALAL products

Good seller , order easy to place, good quality and great communication happy to have an other business with this company
That’s why I give 5 star

28 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Thank you so much for giving us 5 stars, Lahcen! We're so happy you had a great experience at Moomenn. We hope to serve you again in the future.

Rated 5 out of 5 stars

I Oder 2 weeks before it’s really look…

I Oder 2 weeks before it’s really look great and great stuff quality is very nice delivery was on time they keep me updated time to to time which good
Also I got few questions they very good to give you reply and keep in touch by email
100% worth to buy Joba/long shirt it’s totally different style and great stuff
Thanks
Just you need to update size of ur product more better way

26 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

We're grateful and we appreciate you taking the time to share your rating with us. Your positive feedback keeps us motivated to continue doing what we’re doing. We also appreciate your suggestions. As for the size charts, we're happy to let you know that we now have updated the size charts to help our customers find the right sizes for them.

Rated 3 out of 5 stars

A very mixed experience

It has been a mixed experience. I ordered the day after Eid, and after reading reviews, contacted them a number of times with no reply. I waited longer than expected for my item and when it was finally delivered I received an email from them stating they were sorry for the delay and that I had “received the item before Eid”. Of course, I had not received the item by Eid. This indicates that they are disorganised and seemingly sending quite generic messages. The product itself is good quality - I would NOT say worth the price at all. The service, however, is the biggest problem. I can attest to the fact that it is not a scam website, but I can also attest to the truth of all the claims about poor service. I think they need to organise themselves into a functioning business and then start selling. As things stand I would recommend shopping elsewhere until they figure things out. I will reiterate, I was reasonably happy with the quality of the clothing (though I also had loose threads in many places).

26 April 2023
Unprompted review
MOOMENN logo

Reply from MOOMENN

Salam Brother Abdul,

Thank you for your feedback. This allows us to improve our service. We've had a huge volume of emails over the Ramadan season. We were forced to upgrade our system to keep up with the demand, but it has taken longer than expected and we processed everything manually.

Please reach out to us via email: care@moomenn.com for further assistance.

Stay Safe,
Moomen Care Team

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