More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(780)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can’t recommend Sehar highly enough

I can’t recommend Sehar highly enough. From day one, she's been professional, knowledgeable, and incredibly responsive. She takes the time to explain everything clearly, making even the most complex tax and financial matters easy to understand.

More than accountants... What really sets them apart is their attention to detail and proactive approach. They don’t just react to deadlines — they plan ahead, offer thoughtful advice, and look for opportunities to save money and improve financial efficiency. I always feel confident knowing my finances are in such capable hands.

26 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to leave such a fantastic review.

We are delighted to hear about your experience working with Sehar. Her professionalism, responsiveness, and ability to explain complex matters in a clear and practical way are qualities we truly value, so it is wonderful to see this reflected in your experience.

It is especially great to hear that our proactive approach and attention to detail have made a difference. Our goal is always to stay ahead of deadlines, provide thoughtful advice, and help our clients operate in the most efficient way possible.

I will be sure to pass your kind comments on to Sehar. She will be absolutely thrilled to hear your feedback.

Thank you again for your recommendation and for trusting More Than Accountants with your finances. It really does mean a lot to the whole team.

Rated 5 out of 5 stars

Outstanding all round.


More Than Accountants are genuinely exceptional. Mohtashim has handled our confirmation statements and tax returns with absolute professionalism, clarity and care. He’s been incredibly supportive throughout the entire journey, making what can often feel overwhelming feel structured and straightforward.

John completely understands the realities of running a business. He respects that we’re busy, never overcomplicates matters, and instead provides calm, timely reminders that keep everything moving efficiently without unnecessary pressure. That balance is rare — and hugely appreciated.

Sandra has truly been the standout star in this process. Due to changing work arrangements, I had to cancel onboarding several times. At no point did she show frustration or hesitation. She remained patient, professional and proactive, ensuring we were smoothly onboarded when the timing was right. That level of understanding and commitment speaks volumes about the culture of the firm.

A highly capable, responsive and genuinely supportive team. I would confidently recommend them to any business owner who wants accountants that operate as partners, not just service providers.

25 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to leave such a thoughtful and generous review Chris.

We’re really pleased to hear how positive your experience has been and it’s great to see Mohtashim, John and Sandra all recognised for the way they supported you. Providing clear guidance, respecting how busy business owners are and adapting to real life circumstances is exactly the approach we aim to take with every client.

Sandra will be especially pleased to hear your feedback. Patience, professionalism and flexibility during onboarding are incredibly important to us, so it’s lovely to know this made a difference for you.

Thank you again for your recommendation and trust in More Than Accountants. We look forward to continuing to support you as your business grows.

Rated 5 out of 5 stars

Very quick clear responses to my questions

Very quick responses to my questions, and ones that make sense to me in plain English.

13 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to leave this review. We are really pleased to hear that our responses were quick and, most importantly, clear and easy to understand. Making accountancy straightforward and jargon free is something we place a lot of importance on, so your feedback truly means a lot to us.

Rated 5 out of 5 stars

The team were fantastic for my business…

The team were fantastic for my business would definitely recommend

19 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind feedback James. We are delighted to hear that the team have been fantastic for your business. Your recommendation really does mean a lot to us, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

My new contact Hasrat Zaman

My new contact Hasrat Zaman has taken over my company accounts and self assessment reporting. I think he has done an exemplary job in advising me and completing the work in a friendly and timely manner - thank you.

17 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind review Colin. We are delighted to hear that Hasrat has done such an exemplary job in advising you and managing your company accounts and self assessment. We are especially pleased that you found his approach friendly and timely. Your feedback is very much appreciated.

Rated 5 out of 5 stars

More than Accountants literally are…

More than Accountants literally are more literally what they claim. From the initial call from Melissa to the onboarding call that explain their processes to the launchpad call with Maseera who took the time to clearly explain and talk through the mechanics of how and show the tools they use to help me realise financial benefits of having experts doing the job.

16 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

John, thank you very much for taking the time to leave such a detailed review. We are delighted to hear that your experience, from the initial call with Melissa through to onboarding and the LaunchPad call with Maseera, has been so positive. Taking the time to clearly explain our processes and the tools we use, and helping clients understand the real financial benefits of expert support, is exactly what we aim to do. Your feedback is very much appreciated.

Rated 5 out of 5 stars

I been using this firm for 5 years and…

I been using this firm for 5 years and they are consistently giving good support and fast response, although they are online, they perform better than a local firm.

12 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your lovely review and for being with us for the past five years. We genuinely appreciate your continued trust and loyalty. We are really pleased to hear that you have consistently received good support and fast responses, and that our service has exceeded your expectations even compared to a local firm. Your feedback truly means a lot to the whole team.

Rated 5 out of 5 stars

Jawad accountant

I had a meeting with Jawad about how my accounts worked and all the key points to my tax. He was very thorough and pleasant to work with

9 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Darren, thank you for your feedback. We are really pleased to hear that Jawad took the time to talk you through your accounts and tax position clearly and thoroughly, and that you found the meeting pleasant and helpful. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Finally, an actual good firm

More than accountants overall have been absolutely amazing from day one. They offer very competitive pricing for what you actually get. Not to mention how they go above and beyond with everything from understanding your business and showing you how to use software. I have asked them plenty of stupid questions, some of which weren't exactly included in our package at the time but they were more than happy to lend a hand! We had made some mistakes but they corrected them promtly and then got in a zoom more a less straight away to show were we went wrong!!! Very impressive considering we were just expecting an FaQ article.

Furthermore, this review would be incorrect without mentioning the amazing work done by Maseera! For context, we recently upgraded our package after a few months of being on the standard package and she has been an absolute gem in getting our accounts up to date. The main point we would like to shout her out is because, we'll admit, we didn't exactly know what we were doing so our accounts where a mess. No worries though, she managed to find and fix everything that was wrong and even found a issue with our bank feed integration!! Not only did she deal with this difficult major task professionally and then go through everything with us, she managed to complete this in a very short time scale!!!!

Just goes to show MoreThanAccountants only hire the best in the business!

5 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to leave such a detailed and thoughtful review, Alexis. From day one, it means a great deal to hear that you have felt supported, listened to and well looked after. We firmly believe there are no silly questions, and we are always happy to help, even when something falls outside the original scope. Making sure you understand what is happening and why is just as important to us as getting the work done.

We are also really pleased that the team were able to step in quickly, correct the issues and walk you through everything on a call rather than simply pointing you to an article. That hands on support is exactly what we aim to deliver.

A huge thank you as well for your kind words about Maseera. She will be absolutely delighted to read this. Bringing accounts back on track, spotting issues like bank feed integrations and getting everything sorted quickly is no small task, and your recognition of her professionalism and dedication truly means a lot to us.

Thank you again for your trust and support. Feedback like this is incredibly rewarding for the whole team.

Rated 5 out of 5 stars

Experience with MTA

Hasrat and his team were super at explaining every detail. I asked them numerous questions and they were always prompt with their responses. Their work was timely, efficient and precise.

9 December 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind review, Sadia. We are delighted to hear that Hasrat and the team took the time to explain everything clearly and were always prompt in responding to your questions. Providing timely, efficient and precise work while making sure clients feel informed and supported is exactly what we aim to deliver. Your feedback is very much appreciated.

Rated 5 out of 5 stars

Very good.

Very good.
I have used this firm for two years now and even a cynic like me is impressed.
My accountant Waleed did a fine job. I was late in filing this year but he was patient, helpful and helped me every step of the way. I highly recommend him to all.
I had to change accountants three years ago owing to my previous accountant of 25 years that sadly passed away. It wasn't easy finding a new accountancy firm but I'm very satisfied with the service I have received.

2 February 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Paul, thank you very much for taking the time to leave such an honest and considered review. We really appreciate you trusting us over the past two years, especially after such a significant change following the loss of your previous accountant. We understand that finding a new firm after such a long relationship is not easy, so it truly means a lot to hear how satisfied you are with the service you have received.

We are also very pleased to hear that Waleed supported you patiently and clearly, even under time pressure. He will be delighted to know his help and guidance made the process easier for you.

Thank you again for your recommendation and for placing your trust in us.

Rated 5 out of 5 stars

Excellent service all around

Excellent service all around. Clear scope of services and pricing. Problem solvers. Clear language and fast action. Real value for money spent.

1 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your excellent feedback Michael. We are really pleased to hear that you found our scope of services and pricing clear, our communication straightforward and our actions fast. Delivering real value and practical solutions is exactly what we aim to do, so your comments are greatly appreciated.

Rated 5 out of 5 stars

My experience of More Than Accountants…

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pleasant to deal with throughout. I look forward to continuing dealing with them for my accounting needs moving forwards.

30 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind review. We are really pleased to hear that your experience with More Than Accountants has been so positive and that the team have been prompt, polite and helpful. Sahaa will be delighted to hear that you found her pleasant to deal with while completing your tax return. We truly appreciate your trust and look forward to continuing to support you with your accounting needs going forward.

Rated 5 out of 5 stars

Very satisfied with More Than Accountants

I am very pleased with the team at More Than Accountants, especially Amna, who is highly efficient in handling my and my wife's self-assessment tax returns.

30 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind feedback. We are delighted to hear that you are so pleased with the team and especially with Amna’s efficiency in handling both your and your wife’s self assessment tax returns. Your feedback is greatly appreciated and we are pleased to be able to support you both.

Rated 5 out of 5 stars

Hasrat has always been a pleasure to…

Hasrat has always been a pleasure to work with. He is super knowledgeable and is always there to answer any questions I have.

30 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind feedback. We are really pleased to hear that Hasrat has been such a pleasure to work with and that his knowledge and availability to answer your questions have made a positive difference. Your comments are very much appreciated and will mean a lot to him.

Rated 5 out of 5 stars

Great service

Great service, thanks to Irfan and team handling my company and personal tax returns

16 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind feedback. We are really pleased to hear that Hasrat has been such a pleasure to work with and that his knowledge and availability have made a positive difference. Your comments are very much appreciated and will mean a lot to him.

Rated 5 out of 5 stars

Mishal and More Than Accountants

Mishal and her team have been amazing. They have been patient and clear with everything that needed doing. Excellent service.

28 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind review. We are delighted to hear that Mishal and her team have been amazing and that you found their support clear and patient throughout. Delivering excellent service is exactly what we aim for, so your feedback is very much appreciated.

Rated 5 out of 5 stars

Kudos to Maseera for patiently…

Kudos to Maseera for patiently explaining details.

27 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind words. Maseera will be delighted to hear your feedback. Taking the time to explain things clearly and patiently is something we really value, and we truly appreciate you taking the time to share this.

Rated 5 out of 5 stars

More than accountants - great experiance

Ahzam at More than accountants did a great job with my self assessment and limited company accountants this year. Always very quick to respond to queries and very patient at all times. Always happy to answer questions. I would recommend the company.

23 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind review and recommendation. We are delighted to hear that Ahzam did such a great job with your self assessment and limited company accounts, and that you found him patient, responsive and happy to answer your questions. Your feedback is very much appreciated and will mean a lot to both Ahzam and the wider team.

Rated 5 out of 5 stars

Great service from these guys atif and…

Great service from these guys atif and mo especially have been excellent helping us with some complex tax submissions.
Would highly reccomend.

23 January 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you very much for your kind review and recommendation. We are really pleased to hear that Atif and Mo have been excellent in supporting you with your complex tax submissions. Your feedback is greatly appreciated and will mean a lot to the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look