More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(780)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely outstanding!

We've used MTA for around 6 months now and they are so better than our last accountancy firm it's unbelievable. I can not recommend them enough, especially if you're a small business!

17 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your brilliant feedback! We’re thrilled to hear that your first six months with us have made such a positive difference, especially compared to your previous firm. Supporting small businesses is exactly what we love to do, so your recommendation means a great deal to us.

We look forward to continuing to help your business grow and thrive!

Rated 5 out of 5 stars

Honest review for More Than Accountants

As this is our first business venture requiring an accountant, we took the time to explore several firms before choosing More Than Accountants and they have truly lived up to their name. They are far more than just accountants; they have been outstanding from the very beginning.

The onboarding process has been incredibly smooth, with clear guidance provided at every step. We’ve felt supported throughout, and any questions we had were answered promptly and professionally.

A special mention goes to Nalayn, who has been guiding us through the onboarding process. He has been a tremendous help always easy to reach, knowledgeable, and genuinely committed to making things as seamless as possible.

I would highly recommend More Than Accountants to any business looking for exceptional service, expertise, and a team that genuinely cares about your success.

17 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that your first experience working with an accountant has been so positive and that our team has been able to make the journey smooth and reassuring from the start.

It’s wonderful to know that the onboarding process felt clear and supportive, and we’re especially pleased that Nalayn has made such a strong impression. His commitment to being accessible, knowledgeable, and genuinely helpful is exactly what we strive for across the whole team.

We truly appreciate your recommendation and are excited to continue supporting you as your business grows. Thank you for choosing More Than Accountants!

Rated 5 out of 5 stars

Outstanding Accounting Firm and Excellent Accountanting…

I appreciate and enjoy the professionalism the accounting services they provide. My mind is at ease with the excellent and diligent accounting Suban he has been me allowing me to focus on my consulting work. That is because my accountancy needs is handled to excellent standards. I highly recommend working with this firm and with Suban.

12 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful feedback. We’re delighted to hear that our accounting services — and Suban’s support in particular — have given you peace of mind and allowed you to focus on your consulting work. That’s exactly the outcome we aim for.

Suban will be thrilled to hear your kind words about his professionalism and diligence. We truly appreciate your recommendation and look forward to continuing to support you and your business.

Rated 5 out of 5 stars

Accountant Abdul Moiz

Abdul has been so supportive during the process of finalising my accounts and preparing my tax return. Nothing was too much trouble. I’m very grateful and would highly recommend him.

13 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind review! We’re delighted to hear that Abdul was able to support you throughout your accounts and tax return process. He’ll be thrilled to know his efforts made such a positive difference.

We truly appreciate your recommendation and are always here to support you whenever you need us.

Rated 1 out of 5 stars

Do not pay any upfront fees as extensive work will be done and if u decide to stay away u wont get the money back😤 What a joke company

So at early stage I was really keen to get on with it .. Spoken with John over the phone and discussed all my needs .. pay upfront fee (can’t get it back so far) and signed a engagement letter without even reading it as for a Ltd company payroll it is must have , so just signed it with a trust it must be included in the quotation received over phone after full description of my company needs. When comes to welcome call things get changed quite a bit . We went thru over couple of questions and when comes up to the payroll I hear like is not included in my quotation received?? WTH ? All clearly discussed and pointed and somehow my company has no payroll in the tailored plan. Defo i wouldn’t go ahead without it. Later on was offered in some point but when I approached issue like this at the very first stage makes me feel like nah I do not want to get involved. Situation like me being discharged from bankruptcy to be discussed with director? No clue what this have to do at all with accounting but it if I was able to form the company where potential issue can be? And situation when I am a bit broken after overspending and waiting nearly a week for a refund it is ridiculous. Worldpay should proceed with it at the merchant request max 1-2 days by my knowledge. Can’t say nothing about the service but all I got after the phone call was amount of my monthly fee without any explanation what is what isn’t included in it. That’s all I have to say. Not a good experience from my point of view 😔Buhaha just been contacted by them and informed that John has conducted extensive work and the fee stated next to the payment link meant to be for month November service. Laughing laud😂😂😂😂

4 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for taking the time to share your feedback Piotr. I’m sorry to hear that your experience hasn’t met your expectations. We always aim to be transparent with all our clients from the very first conversation, including what is and isn’t included within the quotation and engagement agreement.

As you mentioned, extensive work had already been carried out following your payment, which is why the upfront fee could not be refunded. However, I acknowledge your frustrations, and we’d like the opportunity to review this in more detail.

Please feel free to contact our Office Manager, Sally Thornton, at sally.thornton@morethanaccountants.co.uk
or on 0161 804 0808. She’ll be happy to discuss this with you in more detail and make sure everything is fully clarified.

Rated 5 out of 5 stars

reactive and dedicated

More than accountants are always very reactive, dedicated and helpful too all our queries. They've been doing our accounts for less than a year, but already seeing the benefits.

3 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind words, Bruno! We're really pleased to hear that you've already started to see the benefits of working with us. Our team takes pride in being responsive and proactive, so it’s great to know that’s coming through. We look forward to continuing to support your business and helping you achieve even more in the months ahead!

Rated 5 out of 5 stars

Great service today needed some help…

Great service today needed some help quickly and Tayyab sorted it

6 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your review Barry! We’re so pleased to hear that Tayyab was able to help you quickly when you needed it. We’ll be sure to pass along your kind words to him — he’ll really appreciate it!

Rated 5 out of 5 stars

They have been great and have helped me…

They have been great and have helped me step by step through the process . They have really helped me especially when I have poor knowledge about accounts . Good Job thank you

29 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind words, Clayton! We’re really glad to hear that you’ve felt supported every step of the way. Our goal is always to make accounting simple and stress-free, especially for those who are new to it. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

More Than accountants has offered and…

More Than accountants has offered and provided a great service for me. My personal accountant Sehar has looked after my interest and provided me with peace of mind. The cost of the service is fair and reasonable for the service you recieve. I will continue to use there services going forward.

20 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for taking the time to share such a thoughtful review! We’re so pleased to hear that Sehar has provided you with peace of mind and great service. It’s wonderful to know you feel the value in what we offer, and we truly appreciate your continued trust in More Than Accountants.

Rated 5 out of 5 stars

Excellent service from Suban and the…

Excellent service from Suban and the rest of the team. Always responding to questions and queries very promptly. Very willing to assist will all matters.

4 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your lovely review! We’re delighted to hear that Suban and the team have been so responsive and helpful. Your kind words mean a lot to us, and we’ll be sure to share your feedback with everyone involved. We really appreciate you taking the time to share your experience with More Than Accountants!

Rated 5 out of 5 stars

Competent

Competent, efficient and professional

4 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your kind words Mark! We’re so pleased to hear that you’ve found our service competent, efficient, and professional. We truly appreciate your feedback and your trust in More Than Accountants.

Rated 5 out of 5 stars

3 years on and still being impressed

I have been a More Than Accountants client for over 3 years and they continue to impress me every year. The firm does Corporate taxes, payroll and self assessment for me, my wife and our investment company.
General Admin: MTA provide registered address services and any letters received l is scanned and emailed to me in a timely manner.
Accountancy services: Hasrat Zaman is my accountant and he is amazing. Hasrat is incredibly knowledgeable (I am a corporate accountant by trade but don't have time to do my own taxes and the admin around it, as such, I review and go through all the calculations done by Hasrat and the numbers and explanations have been spot on - I previously had a high street accountant and they were not good, I effectively ended doing my own accounts). The service I get is exceptional, almost always get to speak to Hasrat. I have recommended MTA to my friends and they have told me how brilliant the service has been.

29 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to share such a thoughtful and detailed review Prayank! We’re absolutely delighted to hear that you’ve been impressed with our service over the past three years.

It’s fantastic to know that Hasrat has provided you with the high level of expertise and care you expect — especially coming from someone with your own background in accountancy. We’ll be sure to pass on your kind words to him and the rest of the team.

We’re also pleased to hear that you find our registered address and admin services efficient and reliable, and that you’ve felt confident recommending us to others — that really means a lot.

Thank you once again for your continued trust and support. We look forward to working with you and your family for many more years to come.

Rated 5 out of 5 stars

More Than Accountants are Great.

I have found More Than Accounts to be supportive and always able to help with any query I may have.
In addition, my accountant Sehar has been helpful and always quick to respond to my queries.

23 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your kind words and for taking the time to share your experience Joanna! We’re so pleased to hear that you’ve found our team supportive and responsive to your queries.

It’s wonderful to know that Sehar has been able to provide you with the prompt and helpful service we always strive for — we’ll be sure to pass your feedback on to her.

Rated 5 out of 5 stars

Experience service

Experience service, when needing something actioning at short notice they deliver on the day. They respond back to emails instantly which has made it alot less stressful than my last accountant.

21 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for sharing your experience Brendan! We’re thrilled to hear that our team’s quick responses and same-day support have made your accounting stress-free. Making things easier for our clients is exactly what we aim for, and your feedback really brightens our day. We’re excited to keep supporting you and your business!

Rated 5 out of 5 stars

Ive just completed my first tax return…

Ive just completed my first tax return with more than Accountants and im really impressed with how smooth it went. I would like to thank Suban for his professional workmanship and quick response to my emails. Very happy with my business accountants.

16 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind words Stephen! We’re thrilled to hear that your first tax return with us went smoothly. Suban will be delighted to hear your feedback—he always aims to provide prompt and professional support. We really appreciate you choosing More Than Accountants and look forward to continuing to support your business.

Rated 5 out of 5 stars

As a new business owner and uncertain…

As a new business owner and uncertain of all that entails of Tax & company tax returns, these guys are amazing! Ahzam has been amazing as have all the team. They’re always there when you need them and are super helpful & friendly. Finally all my anxiety for my CTR is put to bed. I definitely recommend MTA. Thank you so much!

15 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review Vikki! We’re thrilled to hear that you’ve had such a positive experience with Ahzam and the team. Starting a new business can be daunting, so it’s great to know we’ve helped ease your worries around tax and company returns. We really appreciate your recommendation and look forward to continuing to support you as your business grows!

Rated 5 out of 5 stars

Sehar

I’ve had a really positive experience working with Sehar. They’re professional, efficient, and always go the extra mile to make sure everything is done properly. Communication is clear and friendly, and they’ve made managing my accounts so much easier. I have complete confidence in their work and wouldn’t hesitate to recommend them to anyone looking for a reliable accountant.

14 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review Nathan! We’re thrilled to hear that Sehar has been professional, efficient, and supportive in making your accounts easier to manage.

It’s fantastic to know that their clear and friendly communication has given you confidence in our service. We’ll be sure to pass your kind words on to Sehar—they’ll be delighted!

Thanks again for recommending More Than Accountants. We truly appreciate your support.

Rated 5 out of 5 stars

Great support from everyone in…

Great support from everyone in particular Arisha, thank you!☺️

14 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your kind words Garry! We’re delighted to hear that Arisha and the team have been able to provide you with great support.

We really appreciate you taking the time to share your experience—it means a lot to the team!

Rated 5 out of 5 stars

Always had a brilliant experience with…

Always had a brilliant experience with more than accountants. I deal hith Hasrat and honestly he’s brilliant so thorough and knowledgable highly recommend

10 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your fantastic review Alex! We’re thrilled to hear that Hasrat has been so thorough and knowledgeable, and that your experience with More Than Accountants has been brilliant.

We really appreciate your recommendation and your kind words—feedback like this means a lot to the team!

Rated 5 out of 5 stars

Maseera was excellent

Maseera was excellent, explain every thing in detail, had no problem explaining that again when I did not understand. Excellent service, thank you.

7 October 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your wonderful review! We’re thrilled to hear that Maseera took the time to explain everything clearly and was patient in answering your questions.

We really appreciate you sharing your experience and will make sure Maseera sees your kind words. It’s feedback like this that motivates our team to keep providing excellent service!

Thanks again for choosing More Than Accountants.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look