Morgan Clark Loss Assessors Reviews 

After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark's Taunton team agreed to manage our claim a lot of the stress of the situation fell away. Not only did they have in depth expert knowledge of the processes by which large claims progress, but they were able to very patiently explain everything to us. Their responses to our emailed queries were always reassuringly prompt.
Morgan Clark appointed a surveyor to manage the strip-out and reinstatement works, and were instrumental in getting a contents removal, storage and drying company appointed when firms put forward by the loss adjuster either failed to show up or did not respond until weeks later. One of the team explained that attempting to manage our own claim without a loss assessor would be like going to court without representation by a barrister. We wholeheartedly agree!
We have found the Taunton team very pleasant to deal with throughout. They have been the silver lining to our cloud!

I recommend this company to anyone who has suffered a loss and wishes to claim on their insurance regardless of the circumstances. They offer a comprehensive service that removes the stress and complexity that can arise, and handle all aspects of the claim in a professional and timely manner.

A very professional company who transformed our nightmare situation when a relative's house was seriously damaged by fire into a pleasure. They managed all aspects of the house reconstruction, including appointing builders, surveyors and structural engineers, dealt efficiently with all parties including the insurance company's loss adjustors which resulted in a very high standard reconstruction. The whole process was a stress free process and with no fees to pay Morgan Clark. I highly recommend them.

I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.

Super efficient, responsive and professional service. Matt is an highly experienced, knowledgeable and trustworthy loss assessor. His straightforward advice and guidance throughout the claims settlement process made a stressful situation that much easier. He took the time to listen to my concerns, explained the options available and communicated clearly on next steps and timeframes. Exceptional support at every touch point. Thank you again.

We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn't represent us as our Loss Assessor because of certain things that weren't within his remit, he helped us tremendously in an advisory capacity. Pino helped solve all the problems we were having with the contractors and Insurance company with invaluable advice which was used to get what we wanted and was always there for us at a call. We can only say that Pino is a great, highly skilled, intelligent consummate loss assessor and would highly recommend to anyone. We would like to thank Pino and Morgan Clark so much for all their support during these stressful times.

Excellent service during a very difficult time

I was recommended Pino Musso who works at Morgan Clark from a friend who had suffered a fire in his home.
After the initial meeting I didnt have to lift a finger. Pino kept me updated the entire time and everything has gone as planned, i am more than happy with the service and settlement. High recommended

The best decision ever!
We weren’t making any progress with insurer until we called Morgan Clark.
Martin was so professional and at the end, we managed to get a bigger settlement.
10 Star ⭐️

It was a relief to have an agent to deal with my claim on my behalf. Being flooded out of my house for ten months was an ordeal and, never having needed to pursue an insurance claim before, the advice of an intermediary was of great assistance. I would have liked more contact with my assessor himself, but his PA was very helpful and my questions were answered promptly.

They were very helpful through the process .,, you can leave everything to them .,, they will guide you through

Excellent service from beginning to end very informative at every stage , wouldn't have been able to do anything with out them .

When our house got flooded October 2023 following the storms. I was advised to get Loss Adjustor to act on our behalf when dealing with the insurance claim. It was the best advice I’ve ever received.
I contacted Morgan Clark and they were so responsive from the beginning. They came out to see us shortly after the flood, gathered all details and information. From there they dealt with the insurance company and the full claim until settlement and completion of building repairs.
The companies they employed from surveyors, building company, contents removal, itemisation and drying company were all very professional, efficient and worked to the highest standards.
We were kept informed through every stage of the process, with regular emails and. Progress visits to the property.
Morgan Clark took away all the stress of having to make a claim through the insurance company.
I could not recommend Morgan Clark highly enough, especially Pino Musso who acted for us.
It has been a long process but worth it as everything has been repaired to the highest standard and quality We are now looking forward to moving back into our home.

Pino from Morgan Clark went above and beyond to support us to settle our claim after a large escape of water affected most of our downstairs.
Fantastic communication, always aware of the progress of the claim. Easy to get in touch with, punctual to appointments. Would absolutely recommend Morgan Clark.

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos.

From the start of the process working with Sunny, Ryan and Beverley has been a delight. They kept me more than informed with progress, processed back office task diligently. A Huge special shout out to Ryan who has handled multiple claims on my behalf who continually perseveres and is relentless to obtain what is fair from the insurers, and is vital conduit between surveyors and contractors (who were equally very easy to work with and were meticulous with their fit and finish).

As a landlord I would not use any other company and would recommend Morgan Clark to anyone who has the unfortunate circumstance of suffering a loss. They really do take the stress away and provide a safe pair of hands that allows one to see the light at the end of the tunnel.

I had a huge problem with a claim I have made on my insurance company covering building insurance. After 7 months of calls and stress, a quick google search solved the problem. I discovered Morgan Clark.
I contacted them straight away and got in touch with one of their advisors, a Mr Karl Brind. We went through everything together and even though they couldn’t take the case on because it was too small, he still helped me out and thanks his professional advice, I finally solved the issue. What a great company and professional team, especially Karl who’s knowledge and expertise was outstanding.
If I ever need to do a claim again I would not even hesitate to contact him immediately.
Thank you Karl !

Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know where to turn. Our loss assessor Pino was with us from the beginning & always available to help & reassure us when we didn’t understand something, raised concerns or just wanted advice. The communication throughout the process was great & we felt like they cared which is so important. To lose your home & all your belongings in a house fire is the most devastating experience with emotions up & down but no matter what the question was they were always there to support which is invaluable. The whole process was aimed towards helping us & the contractor selected to do the work was incredible. Andrew is a small business but his company Scotia Joinery is a credit to him. He was faced with a huge amount of work from the start but he treated it like his own home & respected us throughout. The standard of the work is amazing, he uses the best contractors & that shows in the finished product. We wouldn’t have known where to start but the assurance of trusted tradesmen is all down to the great network that Morgan Clark use. They put the right people on the right project which shows their commitment to doing the very best for their clients. Thank you all so much for giving us our life back you are all so professional but keeping the personal touch too which is a rare commodity in business.

Sunny Singh was extremely helpful with an insurance claim I was not making any headway with before speaking to him. Friendly, nothing was too trouble. Overall excellent experience

While on holiday i hand a water leak in the loft which totally devastated my house from top to bottom.
Obviously the size of the claim was quite substantial and the rebuild would be quite a long process.
The loss adjusters appointed by my insurance company were not the best so i decided to appoint Morgan Clark to handle the claim.
I am so glad i did as this took the stress and time out of dealing with the claim. They handled the appointing of surveyors and contractors which made things easier as finding decent contractors is a bit of a lottery these days.
My loss assessor Ryan Field was absolutely brilliant throughout the whole process and was always happy to talk to me about any queries i had and was always chasing the loss adjusters as they were not the fastest at responding to our issues. He made sure i got a fair amount for my contents claim and other bills i would not have thought about.
If you have a large claim let the professionals handle it for you - ie Morgan Clark.

Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties