Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. #1 of 32 best companies in Chartered Surveyor
  2. #2 of 14 best companies in Home Inspector
  3. #1 of 28 best companies in Property valuer
  4. #2 of 35 best companies in Property Surveyor
  5. #2 of 28 best companies in Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An outstanding surveyor's report…

An outstanding surveyor's report provided by Darren Trundle. The best I have ever read as a house owner of nearly fifty years experience. The report is detailed, comprehensive and full of useful information which helps put Darren's comments about the house I am buying into context. Also thanks to Lucy who I initially spoke to on the phone for her very helpful and pleasant manner and approach to my original enquiry about obtaining a survey.

4 November 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks Alan, glad you were happy with your report. Darren's direct mobile number is in the back if you have any questions. Best wishes, Paul

Rated 5 out of 5 stars

Great experience with Morgan Sloane

Great experience with Morgan Sloane.

Morgan Sloane were very helpful when we needed to start the help to buy process and getting our house valued.

They were always quick to respond to any communication and helped fit us in quite quickly to complete our valuation surgery. The report from Paul was received promptly and included everything we needed.

Special mention to Lucy as well, who was extremely helpful at sorting a convenient time for the valuation and kept me in the loop at every step.

Great service!

15 October 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Abbie, let me know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Prompt and friendly service.

A surveyor was available within a few days of my enquiry and the report was emailed to me the next day. Very efficient, and the people I dealt with were friendly and professional.

15 October 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind feedback Nicolas, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Efficient and Professional

I was kept informed at all stages, the surveyor was efficient and gave me confidence in the process.

21 October 2024
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Reply from Morgan Sloane Chartered Surveyors

Hi Kay, thanks for your review its much appreciated, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great, informative and friendly

We had a great experience. They answered all my questions and made it a very clear and easy process.

19 October 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your feedback Chloé do let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Quick, clear and easy

8 October 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your feedback James, please do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Very quick and efficient experience

Very quick and efficient experience. Lucy who was my initial contact was very knowledgeable and friendly. Reasonable price compared to some I viewed. Paul came out to view my property and had the report to me the same day. I would highly recommend Morgan Sloane.

7 October 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, if you have any queries please do let me know, best wishes, Paul

Rated 5 out of 5 stars

Excellent Service

Very friendly, helpful and went over and above to give advice on my situation

1 October 2024
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Reply from Morgan Sloane Chartered Surveyors

Glad we could help :-) do let us know if you have any further queries, and thanks for the kind review, its much appreciated, best wishes, Paul

Rated 5 out of 5 stars

They were great

They were great! The surveyor was very friendly and helpfull and knew his stuff. Will definatley use them again.

21 September 2024
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Reply from Morgan Sloane Chartered Surveyors

Hi Howard, thanks for the feedback, its very much appreciated - I'll pass your comments on to the surveyor. Best wishes, Paul

Rated 5 out of 5 stars

Great service

Great service. They were quick and very competitive in their price. I am very pleased with the service. Thanks so much!

25 September 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, please do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Hassle free

Hassle free, good communication, good price, prompt and in-depth report!!! Definitely recommend!!!!

23 September 2024
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Reply from Morgan Sloane Chartered Surveyors

Hi Nick, thanks for the great feedback, we really appreciate it, do let me know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Would highly recommend company

Would highly recommend company, communication very quick, efficient and informative.
Very friendly and professional.

11 September 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the feedback Laura, shout out if you need anything, best wishes, Paul

Rated 5 out of 5 stars

A hugely positive experience

We had such a positive experience. All our correspondence was prompt and thorough. Everything was explained well. Overall a very professional service. Thank you so much

11 September 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the kind words Faye, let me know if you have any questions

Rated 5 out of 5 stars

Professional Service

Great, prompt and professional service.

9 September 2024
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Reply from Morgan Sloane Chartered Surveyors

Thansk for the feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great Communication & Service

Enquired on the website, emailed and paid for a slot for the 6th, report and survey completed by the 13th. Great communication from Lucy and very accommodating, bought forwarded the date by 3weeks. Selling / buying is already stressful enough and this process was smooth and without any hiccups. Surveyor attended on time and was very friendly. Highly recommend.

13 August 2024
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback Alex, glad we were able to help, let me know if you have any questions. Best wishes, Paul

Rated 5 out of 5 stars

All the staff members that I spoke with…

All the staff members that I spoke with knew their stuff, from Lucy to Julie and Aaron the Surveyor. They were all very helpful.

They were able to help book a valuation appointment within 3days of calling them and I received the report 4 days after which was fast.

I hope they continue to uphold their standards.

24 July 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feeback, I will be sure to pass it on to the team. Let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Good communication

Used this company few weeks back. No issues. Good communication through out. All in all smooth and would recommend.

19 July 2024
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

thansk for the great feedback Gideon, should you have any questions please do let us know, all the best, Paul

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