Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful - talk to them

Ian Hunter was very understanding, and showed genuine empathy.

Being in debt is not fun, but having someone who not only helps with the situation but also offers advice is a breath or gresh air.

Thank you Ian.

3 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience and so pleased to hear that Ian offered the right help and support for you today.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very helpful and explained…

Chris was very helpful and explained everything clearly

2 March 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Ashleigh,

Thank you so much for your review.

We are so pleased to hear of your positive experience with Chris and so glad that he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I have just spoken to AZ,I was very…

I have just spoken to AZ,I was very nervous about contacting concerning my debt,AZ listened to the issues IV had and was very understanding and calming and put me at ease, organised a payment plan that was affordable, thank you AZ you were fantastic

27 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Abi,

Thank you so much for taking the time to leave a review.

We are so pleased that you picked up the phone to call us, and so glad that Az put you at ease and found the right outcome for you.

Please do not hesitate to contact us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I'm very happy with the outcome

I'm very happy with the outcome
Thank you very much
Mario

27 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Rhiannon,

Thank you so much for your review.

We are so pleased to hear of your positive experience with Mario and so glad he was able to provide the right outcome for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Vey pleased with my conversation with…

Vey pleased with my conversation with Mario, very understanding and helpful. My issues was dealt professionally.

27 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Leonard,

Thank you so much for your review.

We are so pleased to hear of your experience with Mario and so glad that he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Easy to talk to

I had a debt that was recovered by moriarty law and they have actually been a really amazing company to deal with. I dealt with Ian Hunt who was very understanding of my difficult situation and made the issue a lot easier. Everytime I call the rest of the team are just as lovely, Kamran thank you for all your quick and efficient help!

1 November 2025
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lela,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with both Ian and Kamran, and so pleased to know that we have made a difficult situation slightly easier.

Please do not hesitate to contact us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 3 out of 5 stars

Meh…

I spoke to a guy called Cameron today regarding a debt from 5 years ago. He was quite helpful, explained things thoroughly, however because I never received any correspondence via email from them, I didn’t know about this debt until today when a CCJ letter came through. Because of this, I was unable to set up a payment plan. I offered £20 a month but I wasn’t able too, which is horrible, surely some money is better than none? Instead he reduced my debt by £200 and now I have to pay £100 a month for 3 months… I explained my circumstances and how I’m a single mum who’s just finished maternity leave, but they didn’t seem to take that into consideration.

I have no problem with Cameron. He was the most helpful, however the problem I do have is how the company isn’t helpful in terms of people’s circumstances.

26 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Brooke,

Thank you for taking the time to leave a review.

Please be assured we value your feedback and are committed to continually improving our level of service.

We always want to ensure that we reach the outcome for our client's customers:

I have therefore located your details and will forward to the appropriate department to conduct investigations.

Please expect a call from one of our team leaders shortly.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mario was very swift and professional…

Mario was very swift and professional amazing chap to deal with highly recommend

26 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Reggie,

Thank you so much for your review.

We are so pleased to hear of your experience with Mario and so glad that he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I found abdul to be very respectful and…

I found abdul to be very respectful and understanding... Also very comfortable to talk too..

26 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Donna,

Thank you so much for your review.

We are so pleased to hear of your experience with Abdul and so glad you found him to respectful and understanding.

We strive for a high level of customer service and are so pleased to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Fantastic service from Ian

I spoke with a gentleman called ‘Ian’. Our conversation was handled professionally, he was very empathetic and understanding to my current financial position. Fantastic representation of the company in his integrity and handling of the conversation.

26 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Luke,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Ian, and so glad you found him to be professional and understanding.

We strive for a high level of customer service and are pleased to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Friendly and understanding

Really understanding to to circumstances and friendly and helpful to talk to set up affordable repayment that i chose myself that I could afford very greatful for there help as I can now clear my debt in a way I can afford without stress and worry

26 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Anneka,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Ian, and so pleased that you no longer have stress and worry.

Please do not hesitate to contact us again if you require any future help or support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

she was very helpful and clear .

25 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Emad,

Thank you so much for your review.

We are so pleased to hear of your experience with Gemma and so glad that she was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, everything was made very clear to me.

24 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jan,

Thank you so much for your review.

We are so pleased pleased to hear of your positive experience, and so glad that we were able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very understanding and helpful

Very understanding and helpful

23 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you for your review.

We are so pleased to hear of your positive experience with us, and so glad that we could help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

The agent Chris was very professional…

The agent Chris was very professional and polite throughout, resolve my issues, called back 3times as the line went dead, pass through security each time and was maintaining a professional tone and supported me with empathy, respected my data.

23 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Tiana,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris, and grateful to learn that you found him to be professional and polite.

We strive for a high level of customer service and are so glad that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

My experience was really good

My experience was really good. Mario dealt with my problem and rectified it really quickly and patiently. I was struggling with getting on the website. I didn't have all the details.

23 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Janet,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Mario, and so pleased that he was able to help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Phoned up and spoke to Mario regarding…

Phoned up and spoke to Mario regarding a debt he was very understanding with my situation caring phone manner and explained everything to me so I way happy and. Affordable repayment plan in place
Thank you Mario

20 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kelly,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Mario, and so glad that he was able to find a resolution for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Good service

The gentlemen I spoke to was very polite and super helpful.

20 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Nikita,

Thank you so much for your review.

We are so pleased to hear that you found Mustafa to be polite and helpful.

Please do not hesitate to reach out again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

The 5 Stars I’ve given Moriarty Law are…

The 5 Stars I’ve given Moriarty Law are for Ian Hunter specifically, not Moriarty Law per se. My daughter and I have mental health problems and his kindness, empathy and professionalism working with us to resolve my daughters debt was outstanding.

I am unsure of the specific date I spoke with him so have had to guess.

23 January 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Caroline,

Thank you so much for taking the time to leave a review.

We are grateful to learn of your experience with Ian, and so pleased you found him to be kind and professional.

We are also glad that Ian was able to find resolution for you and your daughter.

Kindest Regards,
Moriarty Law

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