Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.
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I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more
Company replied
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more
Company replied
Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more
Company replied
Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
4.2
Great
7k reviews
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Hasn’t replied to negative reviews
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Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
Great service
14 September 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Sharon! She's the best..
Sharon!
She was so helpful and helped us with last minute solutions to issues we were facing on the day.
Thanks again Sharon!
19 September 2024
Unprompted review
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Easy to do business with.
The staff are very knowledgeable of the goods they sell. They are very helpful with any queries I have and always find a solution for me. They provide a quick and efficient service. Goods arrived when they said they would.
13 September 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
I ordered a stand and payed next day…
I ordered a stand and payed next day delivery. O dear it came a week later and no refund yet .as it cost £17.00
For next day
12 September 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry for the delay you experienced with your delivery. The charge has now been refunded. Kindest regards, Morplan Team
Perfect experience
Very quick delivery, product exactly as described. Very helpful sales representative. 5/5
11 September 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Very efficient service and great range…
Very efficient service and great range of stock
9 September 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Excellent Service
Morplan had exactly what I wanted at a competitive price. And the delivery was quick
3 September 2024
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Asking for me to rate you when my…
Asking for me to rate you when my purchase has not been delivered yet….though yous did say it was being delivered on the 12/9/24………but no delivery.
6 September 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you have experienced a delay with the delivery of your order. We can see that this has now been delivered. Kindest regards, Morplan Team
Easy to order online and quick delivery.
6 September 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Great customer service
Great customer service, face to face at Great Portland Street branch.
5 September 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in our London store! We look forward to your visit again soon! Many thanks, Morplan Team
Dot & Cross pattern paper Super fast delivery and great
Super fast delivery and great discounted price too
2 September 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Embroidery scissors
Bought some scissors, same as what I use to use when working in the sewing industry. Needed to replace my scissors so the best place to get them was the same place my ex company used to buy them from. Morplan is the best place to buy scissors that you want to last for a long time.
5 September 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Fantastic company.If you ever need help…
Fantastic company.If you ever need help always ask for Simon Barker.He designed my shop with new stands just with a phone call.fantastic quality products.
10 September 2024
Unprompted review
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Be prepared to wait
The overall experience is a good one however I would note that Customer Service needs to be faster. It took 2/3 days to reply from my initial email and then each reply was 2 days apart, if you have a query be prepared to wait for reply’s.
My replacements came today and they are of the quality expected however I would also note that since these are cloth weights either a sturdier box or a bit more packaging to stop the ends going through would be helpful.
This is a shop I will be buying from again. Just a couple of points to be worked on.
30 August 2024
Reply from morplan
Thank you for taking the time to leave a review and for your feedback, which we will pass onto the relevant departments. We are sorry that you experienced a delay with your query. Kindest regards, Morplan Team
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
I got the recommendation from a costume…
I got the recommendation from a costume person I know. Ordered the equipment and it was delivered quickly.
3 September 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
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