Ella was really helpful navigating our first purchase. We did not once have to worry about our mortgage as she sorted everything for us. Great service and value for money, would definitely recommend.
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Review summary
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What people talk about most
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We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
Company replied
We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know e... See more
Company replied
Gareth is one the best people we’ve had the pleasure of dealing with across any company. As first time buyers he explained everything to us clearly & patiently and always had time for our questions,... See more
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Company details
- #10 of 90 best companies in Mortgage broker
- #7 of 99 best companies in Finance broker
- #4 of 51 best companies in Financial advisor
- #7 of 175 best companies in Insurance broker
- #7 of 52 best companies in Life Insurance Agency
- #2 of 33 best companies in Property Investment
Written by the company
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Written by the company
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contact info
BN3 5SF, Brighton, Hove & Woking, United Kingdom
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
5.0
Excellent
2k reviews
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Ella was really helpful navigating our…
Ella was really helpful navigating our first purchase. We did not once have to worry about our mortgage as she sorted everything for us. Great service and value for money, would definitely recommend.
24 July 2026
Unprompted review
Terrific service from william
15 July 2026
Unprompted review
Reply from Mortgage Medics
Hi Jainath
Thank you so much for the review!
I’m thrilled to hear William looked after you so well.
Thanks again, and all the best!
Sam Murphy - Managing Director
I had a great experience working with…Mortgage Medics
I had a great experience working with my mortgage adviser Gemma, she was professional, knowledgeable, and always available to answer my questions. She explained everything clearly, kept me informed throughout the process, and made what could have been a stressful experience much easier. I really appreciated their patience, support, and dedication to finding the best mortgage for my needs. I would highly recommend Mortgageto Medics anyone looking for a reliable and trustworthy mortgage adviser.I would also really like to say—even though my English isn't perfect—that Gemma did everything she could to help me understand the home-buying process; I also worked with Toby, and although it was for a short time, his work was helpful too.Thank you .SK.
15 July 2026
Reply from Mortgage Medics
Hi Rekasilvana
Thank you so much for taking the time to share such a detailed review!
I’m so pleased to hear that Gemma made the process clear, stress-free, and easy to understand every step of the way. Helping our clients feel confident and fully supported—no matter how complex the process might seem—is so important to us.
I’m also glad Toby could lend a helpful hand along the way! I’ll be sure to pass your kind words on to both Gemma and Toby—they will be delighted to read them.
Thank you for choosing Mortgage to Medics and for recommending us. We wish you all the very best in your new home!
Sam Murphy - Managing Director
We had good experience with William and…
We had good experience with William and Andrea. They were organised and everything was completed in a timely manner. Thank you.
2 July 2026
Unprompted review
Reply from Mortgage Medics
Hi Simmi
Thank you for taking the time to leave us a review!
I’m really pleased to hear that William and Andrea made the process so smooth, organized, and efficient for you. I’ll make sure to pass your thanks along to both of them.
Thank you again for choosing us, and all the best!
Sam Murphy - Managing Director
Highly recommended
Ella is fantastic! She’s kept me updated at all times, and given me advice that I wouldn’t have known otherwise. I’m very happy with the service. I will be recommending Ella to friends and family.
29 June 2026
Reply from Mortgage Medics
Hi Carlie
Thank you so much for the fantastic feedback!
Clear advice and great communication are so important, so I’m thrilled Ella took such good care of you. I’ll be sure to pass your kind words on to her.
We really appreciate the recommendations to your friends and family—it means a lot to us.
Sam Murphy - Managing Director
I cannot recommend Ella Truck highly…
I cannot recommend Ella Truck highly enough. From the very beginning of my mortgage journey, Ella has been incredibly professional, patient, and supportive.
I sent her so many different houses to look at and probably confused her with all the different but she was always patient, understanding, and ready to help. She never made me feel like I was asking too many questions and always took the time to explain everything clearly.
Ella submitted my mortgage application on 2nd July. Thanks to her knowledge, preparation, and attention to detail, my mortgage was approved on 7th July. She guided me through every step of the process and made what could have been a very stressful experience feel much easier.
I am truly grateful for Ella's dedication, professionalism, and the effort she put into helping me achieve this important step towards buying my home.
Thank you, Ella, for going above and beyond. I would highly recommend you to anyone looking for a mortgage broker who genuinely cares about her clients.
7 July 2026
Reply from Mortgage Medics
Hi Mr Roman
Thank you for taking the time to leave such a thoughtful review.
Securing a mortgage can feel daunting, so I’m really pleased to hear how supported you felt throughout the process. Exploring different property options is a completely normal part of the journey, and I’m glad Ella’s patience and clarity helped make things straightforward for you. Getting an approval turned around in just five days is a fantastic outcome and a real credit to her preparation.
We are very proud to have Ella on our team, and I will make sure your kind feedback is passed on to her.
Sam Murphy - Managing Director
Remortgage deal
We had a great experience working with Will at Mortgage Medics. He was incredibly helpful from start to finish, Will updated us as mortgage rates changed so we could secure the best possible deal. It was a great experience and we would not hesitate to recommend Will to any of our family and friends.
1 June 2026
Unprompted review
Reply from Mortgage Medics
Hi Loretta
Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience working with Will.
Keeping our clients informed as the market changes is something we take great pride in, so it's fantastic to know that Will's proactive approach helped you secure the best possible mortgage deal.
Thank you for your recommendation—it really does mean a lot to us. We wish you all the very best and look forward to working with you in the future.
Sam Murphy - Managing Director
Jon Bloomfield is excellent
Jon Bloomfield is excellent. He shows true care and attention and really listens. Highly recommend, very trustworthy.
2 July 2026
Unprompted review
Reply from Mortgage Medics
Hi Lesley
Thank you for the excellent review!
I’m glad to hear that Jon provided such attentive, caring, and trustworthy service. Really listening to our clients is exactly what we aim for. We appreciate you taking the time to highly recommend him and we look forward to working with you again in the future.
Sam Murphy - Managing Director
I had an incredibly complicated case
I had an incredibly complicated case, and several agents had previously told me that it simply wasn't possible at the time. However, this team made it happen. They prepared all the necessary documents, submitted my application at exactly the right time, and guided me through the entire process. I'm extremely grateful for their professionalism and support. I highly recommend them.
1 June 2026
Unprompted review
Reply from Mortgage Medics
Hi Dmytro
Thank you so much for taking the time to share this. I am absolutely delighted that the team was able to step in and make things happen for you, especially after you were told it wasn't possible.
We pride ourselves on handling complex cases, so knowing the team got your timing right, sorted the paperwork, and kept you well-guided is exactly what we aim for.
We really appreciate your gratitude and your high recommendation!
Sam Murphy - Managing Director
Jon Bloomfield - Christine & Kyle
Jon had been helping me Christine for some time on my own advising what is the best and where to go I eventually decided to purchase my first home with my partner, and John helped us right to the end even on day of handover when they held the keys because the seller wasn’t picking up! But I can’t fault Jon and would recommend him to anyway amazing guy not just built a relationship but friendship great man, will go to the ends of the weather to help you get where you need to be!
27 April 2026
Unprompted review
Reply from Mortgage Medics
Hi Christine
Thank you for the fantastic review!
I’m delighted to hear how much Jon helped you and your partner secure your first home. Handover day can be incredibly stressful, so I'm glad he was right there with you until the very end to get those keys sorted.
Jon always goes the extra mile, and it's wonderful to hear you built such a great relationship with him. Thank you for the high recommendation, and enjoy your new home!
Sam Murphy - Managing Director
Gareth and Toby at Mortgage Medics are…
Gareth and Toby at Mortgage Medics are truly exceptional. We simply wouldn’t have been able to purchase, extensively renovate, and continue to enjoy our beautiful home without their outstanding support, diligence, and professionalism.
Their expertise and commitment made what could have been a very stressful process feel manageable and reassuring at every stage.
I wouldn’t hesitate to recommend them to anyone considering buying, remortgaging, or renovating a property.
5 April 2026
Unprompted review
Reply from Mortgage Medics
Hi Lula
Thank you so much for the exceptional review!
I’m absolutely delighted to hear that Gareth and Toby provided the expert support and diligence needed to help you purchase, extensively renovate, and enjoy your beautiful home. Property projects like that can be a major undertaking, so knowing they made the process feel manageable and reassuring at every stage is exactly what we aim for.
We really appreciate your high recommendation across buying, remortgaging, and renovating. Enjoy your home, and thank you again!
Sam Murphy - Managing Director
Ella was great
Ella was great! From start to finish of flat sale we were in contact and Ella was responsive and helpful throughout the process, Ella made finding the right mortgage stress free. Thanks to Andrea too for the support throughout the process!
22 June 2026
Reply from Mortgage Medics
Hi Chiara
Thank you for your lovely review.
We're delighted to hear that Ella was able to make finding the right mortgage a stress-free experience and that she kept you informed and supported throughout your flat sale. We're also pleased Andrea was able to help along the way.
We'll be sure to pass on your kind comments to both Ella and Andrea. Wishing you all the best in your new home!
Sam Murphy - Managing Director
Great service
Great service, have used them twice now. The staff have been really helpful and knowledgeable, have been quick to respond and the mortgage service is good value for money. Would recommend them.
2 June 2026
Reply from Mortgage Medics
Hi Mitzi
Thank you for the great review! I’m glad to hear you've had such a consistently positive experience using us twice now.
Knowing that the team was helpful, knowledgeable, and quick to respond—while providing good value—is exactly what we aim for. We really appreciate your loyalty and your recommendation!
Sam Murphy - Managing Director
I would like to share how my mortgage…
I would like to share how my mortgage advisor, Gareth Jones.Gareth provided invaluable guidance throughout the mortgage process, ensuring that I understood each step and felt confident in my decisions.Recently widowed I was dealing with grief , and his expertise made what could have been a stressful experience much smoother.
Thanks to Gareth’s assistance, I am very grateful for his dedication and professionalism.
15 June 2026
Unprompted review
Reply from Mortgage Medics
Hi Gillian
Thank you for your kind feedback.
We're so pleased to hear that Gareth was able to support you through the mortgage process during such a difficult time. Providing clear guidance and reassurance is something he is passionate about, and we're delighted that he helped make the experience smoother for you.
We wish you all the best fir the future.
Sam Murphy - Managing Director
They were extremely helpful
8 June 2026
Reply from Mortgage Medics
Hi Teresa
Thank you for taking the time to leave a review, we're glad we could be so helpful.
We look forward to helping you again in the future!
Sam Murphy - Managing Director
Excellent service
We have used Mortgage Medics to mortgage and re-mortgage, and the service has been brilliant. William was really helpful and patient with our rubbish admin skills, and got us a great rate every time. Would definitely recommend! Excellent company.
1 June 2026
Unprompted review
Reply from Mortgage Medics
Hi Holly
Thank you for the excellent review! I’m glad to hear you've received brilliant service across both your mortgages and remortgages.
William is great at guiding clients through the paperwork, so I'm glad his patience helped keep things smooth while securing those great rates.
We really appreciate your loyalty and your high recommendation!
Sam Murphy - Managing Director
Gareth is one legend of a mortgage…
Gareth is one legend of a mortgage broker! He’s been my adviser since I bought my first property in 2018 and has helped through every query I’ve sent, looking at all options and getting the best deal for me. My selling over the years hasn’t been an easy process, especially my move this year but Gareth has been the supportive throughout it! Thanks again!
26 May 2026
Unprompted review
Reply from Mortgage Medics
Hi Alex
Thank you so much for the fantastic review!
It is brilliant to hear that Gareth has been by your side since your very first property back in 2018. We know that moving home can throw up plenty of challenges—especially with your move this year—so I’m delighted that Gareth was able to explore all options, secure the best deal, and provide the steady support you needed to get across the finish line.
We truly appreciate your loyalty and trust in Mortgage Medics over the last eight years. Thanks again, and best of luck with your new home!
Sam Murphy - Managing Director
Gemma was incredibly helpful throughout…
Gemma was incredibly helpful throughout the remortgage process, and was always happy to provide advice on anything we weren't sure about.
Highly recommended!
8 June 2026
Unprompted review
Reply from Mortgage Medics
Hi Anthony
Thank you for the great review! I’m so pleased to hear that Gemma was incredibly helpful and always on hand to clear up anything you weren't sure about during the remortgage process.
We really appreciate your high recommendation and look forward to working with you again in the future
Sam Murphy - Managing Director
Fantastic support
Gemma and the mortgage Medics team are fantastic.
Having a team of experts in your corner is such a good feeling. Gemma has definitely saved us money with her fantastic knowledge. I highly recommend.
5 February 2026
Unprompted review
Reply from Mortgage Medics
Thank you for the fantastic review! I’m so pleased to hear that Gemma was able to use her knowledge to save you money.
Knowing that you felt like you had a team of experts in your corner is exactly what we aim for. We really appreciate your high recommendation!
Sam Murphy - Managing Director
Gemma is an absolute gem — could not recommend her more!
As first time buyers, my husband and I were completely new to the whole process of buying a home and honestly didn’t know where to start. Gemma came highly recommended to us through family — my brother-in-law and his wife had used her when they bought their home a year ago and couldn’t speak highly enough of her. Now we know exactly why!
From the very beginning Gemma was an absolute superstar. She was always on the ball, incredibly knowledgeable and explained everything in a way that made sense to us without ever making us feel silly for asking questions.
No matter how many times we reached out she was always there — patient, kind and genuinely invested in helping us get to where we needed to be. There were moments throughout the process where things felt overwhelming but Gemma’s guidance and reassurance kept us going.
We genuinely don’t think we would have got this far without her. She is a true gem — and that’s not just a pun! If you are a first time buyer looking for someone who will go above and beyond for you every single step of the way look no further.
Thank you Gemma — we are now proud homeowners and you played a huge part in making that happen! 🏡
17 April 2026
Unprompted review
Reply from Mortgage Medics
Thank you so much for this wonderful review! I’m absolutely thrilled to hear that Gemma made your first home-buying experience so smooth and manageable.
We love helping family recommendations, and knowing that Gemma's patience, guidance, and knowledge kept you reassured through the overwhelming moments is exactly what we aim for. There truly are no silly questions when it comes to buying your first home!
Congratulations to you both on becoming homeowners—enjoy your new house, and thank you again for the fantastic recommendation!
Sam Murphy - Managing Director
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