Mortgage 1st Reviews 

47
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Cannot recommend this company highly enough. Our mortgage advisor Jenny is so friendly yet professional and knowledgable. She always responds quickly and explains everything thoroughly in a way that I... See more

Rated 5 out of 5 stars

Despite many hurdles on my side mortgage 1st team remained professional, informative and above all else adding value to a refinancing project. Will 100% be using them again I can’t recommend them high... See more

Rated 5 out of 5 stars

Oliver and Katie have been great from start to finish they have made the whole process of our remortgage seamless. Their knowledge, communication and speed has been great and we are really happy with... See more

Rated 5 out of 5 stars

Mortgage 1st have been fantastic, we had been let down by another mortgage advisor and thankfully we found Mortgage 1st. Our advisor has been attentive, answered all our queries and provide reassuranc... See more

Company details

  1. Mortgage broker
  2. also in
  3. Financial advisor

Written by the company

Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.7

All reviews

(47)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible service

Incredible service.
Tricky case but they managed it.
Still shocked but forever grateful.
Elliot & Bev you are amazing.
Thank you so much. Happy tears & secured future thanks to you guys!! Xx

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Big thank you to Elliot…

I will to say a big thank you to Elliot skinner and Beverley Hickman of mortgage 1st for their outstanding support, they make me feel at home and feel like a family members to them. I really appreciate their quick response and encouragement. They got me a mortgage offer less than 3weeks, something that I already think is not going to be possible.
These two are the best, I love them.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Megan Kearney sorting out our mortgage review, great service as usual every time we speak with her. Gives thorough explanations on everything and always in very quick time scale. Thank you very much

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Wesley has helped us a lot throughout the process of getting the mortgage we wanted for our dream home. He has been very helpful and helped us get the best deal for us and now with the interest rates getting lowered he is also helping us getting a better deal than the original one. Highly recommended to guide you for what is best for you and your family!

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service highly recommended

Wesley was excellent he has exceeded my expectations was helpful all the way through very trust worthy man of his word wentvtge extra mile, well informed I am very thankful and I appreciate all his help highly recommended
As a first time buyer great experience 👍 👏 🙏

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Highly recommended! Couldn't be happier with the service my wife and I received when buying our first home. Lucy was extremely helpful and patient when guiding us through the whole process, and got us a great mortgage deal that suited our needs. We always got a quick response when we had questions (there were many!), and always felt that we were in good hands. Help with setting up appropriate insurance policies, finding a good solicitor etc was all very smooth and stress-free. Initially we were hesitant to use a broker as it was an extra cost, but in hindsight it was worth every penny and more. Thank you, and keep up the great work Lucy and the rest of the Mortgage 1st team!

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Started off great then it was downhill all the way !

Started off great , we knew we had some adverse credit issues and they led us to believe they could help as we were looking to get a joint family mortgage between myself , my wife and also our two daughters to help them get on the property ladder and not be saddled with renting all their lives. We got an initial idea of what size mortgage we could get and then the questions and requests for information started. We were encouraged to find a suitable property which we did and we also advised of the date we we moving out of our existing flat. The requests for information continued over the next 6 to 8 weeks and eventually the application was submitted to Bluestone , god help us. A further 6 to 8 weeks with myself continuing to advise of our impending sale date , to no avail. They declined to advise if our mortgage would ever be approved so we stopped the whole shambles . They made us effectively homeless as we had sold our flat and lost the property we had put an offer in which had been accepted. Even the sellers became restless as was our solicitor who couldn't understand the elongated timescale. We did all the work while they put a very healthy cost for doing virtually nothing. Well they get nothing now ! The whole experience has left us numb and any joy or excitement we had in getting our joint family home was ripped from us . We cannot recommend this company or Bluestone , avoid for your own sanity .

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Had nothing but excellent service from…

Had nothing but excellent service from them. After my initial submission I was contacted by Craig who has been extremely helpful since day one and has put a lot of effort in trying to arrange a mortgage. Definitely a company that you can trust to sort out your mortgage.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

I was stuck with an interest only…

I was stuck with an interest only mortgage for the last 12 years after divorce and ex husbands name couldn't be removed due to financial advisors telling me on paper I couldn't afford to remortgage , was reccomended to contact Jonathan Saint by a friend after becoming desperate and stressed by the interest rates rapidly rising and the threat of losing my home , after a very indepth email about my situation to Jonathan he reassured me he would find me a solution and arranged to come to my home at a convenient time, after discussing at length the situation I was stuck in he took all of my information and the very next day had a mortgage offer in principle! Absolutely amazed by his determination and speed to prove me wrong that he could help and he most certainly has. Within a few months and just before another interest rate rise my house is now finally my home and not under threat or stress of having to sell he really is Granthams 1 and only mortgage man and I can't thank him enough .

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, they took so much time to explain the process to me and answered all my questions, nothing was too much trouble. A mortgage adviser is for life, not just for the first purchase! I’m so glad I’ve found a good company.

29 May 2023
Unprompted review
Rated 5 out of 5 stars

The team at mortgage 1st are great

The team at mortgage 1st are great. They helped with our first mortgage years ago and sorted our insurances. More recently they sorted our remortgage with no fuss. Everyone we dealt with were friendly and professional. We’ve also recommended to our friends.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Found me a great mortgage deal after I was turned down by another broker. I was kept up to date every step of the way. I would highly recommend Mortgage 1st to anyone.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Dan has been my knight in shining…

Dan has been my knight in shining armour, smooth easy process buying my shared ownership home 2 years ago with no stress. 2 years later comes to remortgaging and finds me the best rate but after various issues 14 days before I am due to remortgage Dan pulled out all the stops to get me a better rate with no hassle or fuss. Has supported me 100% with issues I’ve had with my property and nothing is too much of an inconvience for him. Admin team have also been fantastic and as a first time buyer made this scary process feel easy. Thank you so much Dan and team, highly highly recommended!

16 May 2023
Unprompted review

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