Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beautiful quality, soft warm and great fitting jeans, went down a size and perfect.
Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with... See more
Absolutely fantastic! MosMosh impresses me on every level! The quality of the clothing is outstanding – every piece feels high-end and fits perfectly. You can tell that a lot of attention is paid... See more
Company details
Written by the company
MOS MOSH was founded by Kim Hyldahl in 2010. We are known for our high quality, designs with a twist and styles for all types of women. The perfect fits and the chic look that characterize jeans from MOS MOSH are known and loved by women all over the world. MOS MOSH is today a leader in luxury jeans and tailoring.
Contact info
Nørregyde 3, 6000, Kolding, Denmark
- +4569133403
- customerservice@mosmosh.com
- www.mosmosh.com
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This Blazer is absolutely beautiful I…
This Blazer is absolutely beautiful I thought size 12 would fit but I was unlucky. I will be shopping on this website.
6 February 2024
Unprompted review
Great service thank you🌟
9 February 2024
Unprompted review
Mos Mosh communicate very well and…
Mos Mosh communicates very well and delivers the products you ask for.
5 February 2024
Unprompted review
MOS Mosh has become my favorite…
MOS Mosh has become my favorite Bluejeans brand: best fit, very comfortable due to flex material and beautiful design details. Makes every single jeans unique.
12 January 2024
Unprompted review
I love the products from Mos Mosh
I love the products from Mos Mosh, I can`t live without the feeling of this trouses and jackets. The recent delivery was in time and the shipment as ist should be. The products are well protected. They came in perfect shape. I am delighted about the second hand project.
23 January 2024
Unprompted review
Wonderful product
How ever, wonderful product, best quality, fits very well, delivered very fast
Seeing you soon 🙋♀️
18 January 2024
Unprompted review
Beautifully soft
Beautifully soft, perfect fitting chinos. Colour is gorgeous. Delighted with them!
11 January 2024
Unprompted review
Still waiting on store credit.
Still waiting on store credit.
I purchased two dresses, the quality of the clothes and styles are just beautiful, unfortunately I had to returned one dress as it was too big on me, I was approved a store credit once they received the dress. it has been nearly three weeks since they received the item back, and I'm still sending emails trying to get the store credit.
All my emails have been ignored.
Good quality clothes, bad customer service, no communication at all.
Very disappointing.
23 December 2023
Unprompted review
Reply from MOS MOSH
Thank you for reaching out to us, and we sincerely apologize for any inconvenience caused by the lack of response to your emails.
We acknowledge that this is an oversight on our part. To address your concerns promptly, kindly send an email to customerservice@mosmosh.com, providing your order number and a brief description of your inquiry.
Once we receive your email, our customer service team will prioritize your case and provide the necessary assistance. We apologize once again for any frustration this may have caused.
Thank you.
Alberte // MOS MOSH
I love the products of this brand
I love the products of this brand, I have been buying them for a long time and I can recommend them with confidence. High quality of fabrics and perfect cut.
19 December 2023
Unprompted review
Coat
The service was so fast and the packaging was beautiful. Well done Mos Mosh until the next purchase. Happy Xmas to you all🎄🎅
9 December 2023
Unprompted review
Reply from MOS MOSH
It's fantastic to know that you've had a great experience with us. Thank you so much for your feedback! 👏 Merry Christmas! 🎄
Excellent products
Excellent products
Have been buying Mos Mosh for years now & have never been disappointed in the quality or fit. Would highly recommend!
2 December 2023
Unprompted review
Reply from MOS MOSH
It warms our hearts to receive your positive review. Thanks for your support! ❤️
Such a nice coat and looking forward…
Such a nice coat and looking forward wearing it when it is getting colder here in Sweden. By the way appreciate your price level…cheaper than buying it in a store where I live👍
30 October 2023
Unprompted review
Reply from MOS MOSH
It warms our hearts to receive your positive review! 😊
Love my jacket .
Love my jacket .. it’s really warm and cosy. It’s true to size as l am between a 12/14 U.K. sometime l find it difficult to get the correct size first time. As this is a winter coat l went for the medium and it’s perfect with a thick sweater. Now l’ve found this company they can expect more orders from me ! Excellent delivery service in sturdy packaging !
10 October 2023
Unprompted review
Reply from MOS MOSH
It's fantastic to know that you had a great experience with us. Many thanks for your feedback! 👏
Mos mosh collection is one of my…
Mos mosh collection is one of my favourites. Love the jeans from mos. Quick delivery and good service. Sometimes I have even received a little treat with my delivery.
15 October 2023
Unprompted review
Reply from MOS MOSH
It warms our hearts to receive your positive review. Thanks for your support! ❤️
Very efficient service
Very efficient service, everything was perfectly packed and delivery was made in no time. Everything fits and it is best design and quality. A real treat and a team and company to support for their vision and efforts. Thank you!
30 September 2023
Unprompted review
Reply from MOS MOSH
It warms our hearts to receive your positive review. Thanks for your support! ❤️
Great value for money
Once you have found your size, this is a brand that just keeps giving.
The quality of the materials never disappoints me, and it is good value for money.
Only thing I regret is that I cannot wear the glitter-clothes, because I find the metal-fibers itchy.
Delivery is very fast and I have been very satisfied with customer service.
21 September 2023
Unprompted review
Reply from MOS MOSH
It's fantastic to know that you had a great experience with us. Many thanks for your feedback! 👏
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.