Bought a pair of shoes a half-size…
Bought a pair of shoes a half-size larger than my actual and was was advertised as wide. Could not get my foot into them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a pair of shoes a half-size larger than my actual and was was advertised as wide. Could not get my foot into them.
Bought a pair of shoes, the shoes were too narrow and small. Reached out to the company and was told to keep the shoes, send $35 and they would send me the correct size. Emailed them back that I wanted a refund, and no response. This company is a SCAM, do not buy from them.
The company totally got my first order wrong. They told me to keep the shoes and maybe gift them to someone, but I should send them $35 and they would send the correct shoes. Well they did, but the shoes did not fit. I reached out to them again and they told me the same thing...keep the shoes but send them $35 and they would send another size. What?!? So I've spent $105 for 2 pair of shoes that my husband cannot wear and they want $35 more to send another pair that possibly won't fit either. DO NOT BUY FROM THIS COMPANY. TOTAL GRIFTERS.
I ordered a pair of shoes, paid for them upfront as asked. They were supposedly shipped out on October 3rd. Now it's November 19 th and still no shoes. When inquiring, I get the same answer... they are on the way. I'm beginning to think I've been scammed!
Purchased a pair of shoes and asked customer service for instructions to return item. They sent me an email telling me to take a picture of the label on end of shoe box and forward to them. I did just that have tried many times to send the picture of the label and every time the email comes back as undeliverable. Was able to contact once but never again. Total scam
The company has a 100% guarantee refund policy but they do not follow it. I ordered a pair of shoes in my normal size. They were too big both in length and width. The company wanted me to pay $35 and they would send another pair. They refused to refund my purchase price unless I paid them more money. BEWARE!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.