Everyone at the front desk has always been friendly when I've checked in. The rooms haven't always been the cleanest and sometimes things didn't work (the bathroom light/fan) or were missing (shower... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I stayed several times at 775 N. Mathilda Ave, Sunnyvale and is my favorite because is: Clean, feel safe because of other people that were staying here, good price, staff treat me nice. The only diff... See more
Company replied
The room and beds were very comfortable, although there was some plumbing noise. Breakfast was adequate: muffins, waffles, yogurt, boiled eggs... Nothing special or exciting. The staff was very friend... See more
Company replied
The staff was very helpful and my room was clean. HVAC worked great! The window could have been darker as the outside brightness from the hall lights was on all night. Maybe better coverage on the win... See more
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Company details
Information provided by various external sources
Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.
Contact info
United States
- www.motel6.com
3.7
Average
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly and Accommodating staff
The front desk staff and housekeeping were all friendly and accommodating of special requests. Rooms were clean and well stocked and property was clean and well maintained.
We had to have our room keys refreshed multiple times and the front desk employees were always willing to do this. They also directed us to local restaurants, events, and had information about specific locations which we asked about.
The location of the Motel 6 was convenient to downtown areas and/or freeway access.
22 April 2026
Unprompted review
Reply from Motel 6
Hi Gayle, thank you for your wonderful review! We're delighted to hear that our front desk and housekeeping teams made your stay comfortable and accommodating. It's great to know you enjoyed the clean rooms, convenient location, and the helpful recommendations from our staff. We truly appreciate your kind words and look forward to welcoming you back on your next visit! ~Arsh
Happy with my stay.
1 July 2026
Unprompted review
Reply from Motel 6
Hi Pele, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more seamless stays. ~Arsh
Reply from Motel 6
Hi Jerry, we are concerned to hear about your experience, as it does not align with the standards we uphold. To help us investigate and resolve the issue promptly, we kindly request you to elaborate further on your concern along with your booking ID, contact number and email ID. Our team is committed to ensuring your satisfaction and will assist you further upon receiving the required details. ~RK
Best Motel 6 in Phoenix
Staff is friendly and helpful. Clean nice rooms. Pet friendly. Close to restaurants and stores.
1 May 2026
Unprompted review
Reply from Motel 6
Hi Debra, thank you so much for your 5-star rating! ⭐We truly appreciate your support and are delighted to know that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible. Looking forward to serving you again soon! 😊~RK
Everything was great.
Everything was great.. excellent price, location, and ease of checking in. Room comfortable and had a nice stay.
24 June 2026
Unprompted review
Reply from Motel 6
Hi Patrick, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more seamless stays. ~Arsh
I haven't stayed at motel 6 for months
I haven't stayed at motel 6 for months
18 July 2025
Unprompted review
Reply from Motel 6
Hi Dale, thank you for your feedback. We noticed your rating and are sorry to hear that we fell short of your expectations. Although you haven't stayed with us recently, we'd appreciate the opportunity to understand what led to your rating. If there's anything you'd like to share, please let us know. We'd be happy to assist and work toward improving your experience. ~Arsh
Reply from Motel 6
Hi Mark, thank you for sharing your valuable feedback. We are glad to meet your expectations. Keep booking your stays with us for more seamless stays. ~Arsh
Friendliness clean reasonable prices
Friendliness clean reasonable prices
19 June 2026
Unprompted review
Reply from Motel 6
Hi Mike, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more great deals and seamless stays. ~Arsh
The office staff has been wonderful…
The office staff has been wonderful They ask how I'm doing when I get coffee and seem interested.If I had an issue with my room they came immediately and fixed it.
20 June 2026
Unprompted review
Reply from Motel 6
Hi Betsy, thank you for your kind feedback! We're delighted to hear that our office staff made you feel welcome and responded promptly whenever you needed assistance. Your appreciation means a lot to us, and we look forward to welcoming you back soon. ~Arsh
Motel 6 is affordable and I’ve used…
Motel 6 is affordable and I’ve used them as a truck driver all over the country some are good some aren’t so good but overall I’m appreciative for motel 6
1 July 2026
Unprompted review
Reply from Motel 6
Hi Jeheil, thank you for your valuable feedback! We're delighted to know that you had a pleasant experience with us. We look forward to hosting you again soon with more seamless stays. ~Arsh
Hi iv been coming to motel 6 for over a…
Hi iv been coming to motel 6 for over a year when I needed it the most .but when I first stayed at motel 6 north it was so nice and comfy but today in this pass week conner the gm I thi k is a great guy but also alot has been on his plate just like mine .iv gain some respect from the gm at this property today I feel the motel is run down not managed right poor service anf the room have been dirty and clean sheet were always a problem out of stock had to go with out wifi service and service things that my husband anf I needed..I think the gm needs a break just dealing with his own issues and I truly thabk conner but he has not been a good guy lately due to other issues he dealing with .poor customer services .thank
2 June 2026
Unprompted review
Reply from Motel 6
Hi Tiffany, thank you for taking the time to share your feedback and for being a loyal guest over the past year. We truly appreciate your honesty and are sorry to hear that your recent experiences have not met your expectations. Your concerns regarding room cleanliness, amenities, and customer service are important to us. Kindly share your reservation number and registered contact details so we can review your feedback with the concerned team. We value your continued support and appreciate you bringing these concerns to our attention. ~Arsh
Room ass clean and nothing was wrong…
Room ass clean and nothing was wrong with it. The only compaint was the noisy neighbors.
20 June 2026
Unprompted review
Reply from Motel 6
Hi Saul, thank you for your feedback! We're glad to hear you found your room clean and comfortable. We apologize for the disturbance caused by the noisy neighbors and appreciate you bringing it to our attention. We hope to provide you with an even more peaceful stay on your next visit. ~Arsh
The Air conditioning went out and the…
The Air conditioning went out and the Desk Attendant said they would comp the 2 nights. Never happened so Contacted the Femake GM who I had reported the issue...She did nothing and never got back to me.
Longtime customer not the way to be treated.
Please research and send me a check or a Voucher for w nights.
Im 75 on Social security abd a budget
.Timothy Dulin
* Don't have the Confirmation Number. It has disappeared when I accessed "Past Bookings" Date was August 21 and 22 2025.
Amount was $147.39. Paid with Wells Fargo Debit Card
11 July 2025
Unprompted review
Reply from Motel 6
Hi, we sincerely regret to hear about your experience and apologize for the inconvenience caused. We understand how disappointing it must have been to experience an issue with the air conditioning and then not receive the compensation or follow-up that was promised. Kindly share your booking details so that our concerned team can thoroughly investigate the matter and assist you with an appropriate resolution at the earliest. We truly appreciate you bringing this to our attention and apologize once again for the inconvenience caused. ~dc
Motel 6 -ELK GROVE VILLAGE
Motel 6 -ELK GROVE VILLAGE, IL
1000 West Devon Ave. Elk Grove Village IL 60007
Staff: Olga
She is very helpful. Great staff to have for Motel 6.
2 June 2026
Unprompted review
Reply from Motel 6
Hi Lemin, thank you for your kind words! We're delighted to hear that Olga made such a positive impression. We'll be sure to share your appreciation with her. We look forward to welcoming you back to Motel 6 soon! ~Arsh
It hurt my feelings specifically…
It hurt my feelings specifically spending money for a dirty hotel with a room that wasn’t cleaned and the charges were unacceptable the water wasn’t hot at all and the toilet was broken as well as the jacuzzi tub
1 December 2025
Unprompted review
Reply from Motel 6
Hi Lakeisha, we're truly sorry to hear about your experience. We understand how disappointing it must have been to encounter cleanliness and maintenance issues after paying for your stay. This is not the standard we strive to provide. Kindly share your reservation number and details so we can investigate the matter with the concerned team and address your concerns appropriately. ~Arsh
Clean hassle free check in
The check in is quick
Rooms are spacious, fresh and clean
The location is right off the interstate,plenty of parking
16 January 2026
Unprompted review
Reply from Motel 6
Hi, thank you for your wonderful feedback! We're delighted to hear that you enjoyed the quick check-in process, found the rooms spacious, fresh, and clean, and appreciated our convenient location with ample parking. Your kind words mean a lot to us, and we look forward to welcoming you back for another comfortable stay soon. ~dc
Very clean. Staff was very nice and professional
Staff was very polite and nice. My stay was quiet. Room was very clean
1 July 2026
Unprompted review
Reply from Motel 6
Hi, thank you for your wonderful feedback! We're delighted to hear that you enjoyed a quiet stay, found your room very clean, and experienced friendly and courteous service from our staff. Your kind words mean a lot to us, and we look forward to welcoming you back for another comfortable stay soon. ~dc
The staff are friendly and courteous
The staff are friendly and courteous. The rooms are clean and the cable channels are clear. The ice machine and vending machines are well stocked and available 24 hours a day
4 May 2026
Unprompted review
Reply from Motel 6
Hi, thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated our friendly staff, clean rooms, clear cable channels, and the convenience of our 24-hour ice and vending machines. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay soon. ~dc
I wasn't supposed to be charged till…
I wasn't supposed to be charged till check in but my reservation was cancelled and was required to make another one at a higher price cause there were only 2 bed rooms available when I arrived. The clerk said he couldn't charge the card so the reservation was cancelled. The heater/ air conditioner didn't work and all food delivery places refused to come because of previous bad experiences with the hotel guests in general . The housekeeping staff were making quite a noise at around 830 to the point it woke me and my partner up.
The whole visit was below par. I am a return visitor, I resided in a Motel 6 in Spokane for several months with no issues,the one where I stayed was in Seattle at SeaTac and I would never stay there again.
My visit was within the first 10 days believe it was the 8th but not certain on the date
7 June 2026
Unprompted review
Reply from Motel 6
Hi, we sincerely regret to hear that your recent stay did not meet your expectations. We understand how frustrating it must have been to experience issues with your reservation, unexpected charges, the room amenities, noise, and your overall stay experience. This is certainly not the level of service we strive to provide, especially for a returning guest. Kindly share your booking/reservation ID so that our concerned team can thoroughly investigate the matter and assist you with an appropriate resolution at the earliest. We truly appreciate your continued support and apologize for the inconvenience caused. ~dc
One of the better Motel 6 that I’ve…
One of the better Motel 6 that I’ve stayed at. Has a nice clean pool and Jacuzzi. The rooms are nothing fancy, but it’s a place to lay your head in between Park days at Disneyland. It’s about a 10 minute walk to Disneyland. Everything is clean staff is friendly.
11 February 2026
Unprompted review
Reply from Motel 6
Hi, thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated the clean pool and Jacuzzi, friendly staff, convenient location, and overall cleanliness of the property. Your kind words mean a lot to us, and we're glad we could provide a comfortable place for you to relax during your Disneyland visit. We look forward to welcoming you back again soon! ~dc
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