MotionVFX Reviews 1,016

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, effectiveness, and ability to enhance video editing. Many highlight the excellent customer service and staff, noting their quick responses, helpfulness, and professionalism in resolving issues. People also appreciate the user experience, finding the tools easy to use and a significant time-saver. However, some customers expressed dissatisfaction with the company's shift towards a subscription-based model, particularly those who previously purchased individual products. They also mentioned concerns about the discontinuation of older plugins and the lack of offline installer files, which impacts their ability to use purchased products on new machines.

What people talk about most

Product

People report positive experiences with product, praising their well-crafted, intuitive, and high-quality... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Clients share positive opinions on user experience. Customers praise the intuitive and well-crafted products,... See more

Service

Users describe positive interactions with service, highlighting its excellence, promptness, and practicality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi The creativity of motionVFX is definitely something for the regular hobbits like me. You can edit so many beautiful, stunning videos with it. I recently made this for my father who turned 90. Mot... See more

Rated 5 out of 5 stars

I have been a MotionVFX user for many years and all I can say is that this company is amazing. They have brilliant products and their customer service goes above and beyond to help you resolve any iss... See more

Rated 5 out of 5 stars

Great easy to use product that can dramatically improve your videos. Admittedly, very pricey and a lot of repetition across many of the packs, but with so many packs available you just need to learn... See more

Rated 5 out of 5 stars

What a great service. I teach filmmaking to people in recovery from addiction and mental health. I got the Cine Studio package and we are delighted with it. On top of that they’re always up-to-date wi... See more


Company details

  1. Software company
  2. Film and Video Producer
  3. Graphic designer

Written by the company

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 20% of negative reviews

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Rated 5 out of 5 stars

I admit I was skeptical

I admit, when MotionVFX decided to introduce a “subscription” model I was very skeptical. The truth is, I was very angry. In a world where everything is “subscription” MotionVFX seemed to be one of the few companies still based on the “buy once - use forever. Period”. Then I decided to take advantage of the 14-day trial offered by MotionVFX. I was simply speechless.

The amount of content combined with the number of plugins is enormous. Literally hundreds of elements (such as titles, overlays, trackable elements…), new collections on a practically weekly basis… and in each collection dozens and dozens of new elements of the highest quality and super customizable.

If I had to buy such an amount of content the price would be enormous.

A subscription-based mechanism is the only one that can make this possible (allowing dozens of MotionVFX developers to continue creating and offering content).

Don’t take my word for it though. Activate the 14-day trial and see for yourself. You may still dislike a subscription, but you cannot help but admit the true value of what is being offered.

31 March 2025
Rated 5 out of 5 stars

Good plugins and helpdesk.

Had a problem with old plugin not working after moving to a new computer. Prompt reply (less than 5mins) and easy to follow instructions. Quickly solved by Jakub. Plugins working again. Happy days.

25 March 2025
Rated 5 out of 5 stars

Easy to use and perfect support

I thought these were plugins only for professionals, but they are perfectly designed so that even a beginner can use them. I had problems with some plugins, but the support always responded quickly throughout the day. I personally thank Gabriel and Jakub from the MotionVFX team, who took care of me. Thanks also to the entire team for what they create. Now everything works as it should and I will 100% buy more. Once again, many thanks and best regards.

19 March 2025
Rated 5 out of 5 stars

Independent of their excellent…

Independent of their excellent products, which they are already globally known for, their support is truly outstanding! Every issue is discussed and resolved, always to the customer’s satisfaction. Really impressive! Keep it up, guys and gals! You’re doing an amazing job!

10 March 2025
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with motionVFX customer support.
Their team was incredibly helpful, responsive, and professional throughout the entire process.
They resolved my account issues quickly and made the transition to my new main account seamless.
I truly appreciate their dedication to providing such excellent customer service.

If you're considering motionVFX products, rest assured that not only are their plugins top-notch, but their support team is also outstanding.
Highly recommended!

10 March 2025
Rated 5 out of 5 stars

MotionVFX team is simply amazing

MotionVFX team is simply amazing! Their products are high-quality, easy to use, and perfect for taking video projects to the next level. They’re quick to respond and always deliver fresh, creative tools. If you want professional motion graphics, they’re the team to trust.

7 March 2025
Rated 5 out of 5 stars

Amazing service

Amazing service. Been a client over 4 years and love everything about the brand, it's a vital service for me in FCP.

5 March 2025
Rated 5 out of 5 stars

My Mininstaller with MotionVFX

My Mininstaller with MotionVFX was not working properly. My plug-ins would show an error sign each time I tried to download them. The support staff at MotionVFX never gave up through a number of emails trying to fix my problem. They fixed it and I was able to get back to the projects I had to complete. Special thanks to Zbiginew and Gabriel for helping me out!

3 March 2025
Rated 5 out of 5 stars

The Ultimate Toolkit for Video Creators

MotionVFX sets the gold standard for high-quality motion graphics and visual effects. Their plugins are seamlessly integrated, incredibly intuitive, and deliver stunning cinematic results with minimal effort. Whether you're a YouTuber, filmmaker, or editor, MotionVFX saves hours of work while making your videos look polished and professional.

3 March 2025
Rated 5 out of 5 stars

I've been a customer for quite a long…

I've been a customer for quite a long time, and their support team has always been quick and helpful. Any issues I faced were resolved efficiently, and their products continue to meet my expectations. Highly recommend!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support team

Their support are active and very helpful. Being an old client since 10 years already, I was always satisfied by their products and chat support. Most of problems/bugs were resolved quick.

25 February 2025

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