Moto Lounge Reviews 

411
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had the most amazing customer service - ML girls were willing to go an extra mile to ship my jacket to Estonia! I love it and the fit is perfect!

Rated 5 out of 5 stars

Customer service was very kind And friendly. Alla my concernes was anqwred fully And helped me with my purchase👌💪 Very very nice!!

Rated 5 out of 5 stars

Love it! Everything went super smooth, great customer service. multiple languages. Supreme dealership for motogirl wear. Amazing deals and great prices. item as described. 100% recommendation. wi... See more

Rated 5 out of 5 stars

2nd order, shipped fast and took 3-5 days to get to Germany via DPD. Lovely packaging, the note makes it so special and personal. The size information on the website are spot on, so I could compare th... See more

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4.8

Excellent

TrustScore 5 out of 5

411 reviews

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4.8

All reviews

(411)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Kind staff who were very helpful and good tempered.

Great to come to a shop with womens' clothes only. And with staff who can really help out with sizes.
And a clean toilet!

12 May 2023
Rated 5 out of 5 stars

Amazing!

Amazing clothing/gear and you also get a personal experience! Would recommend to all moto ladies! 10/10 🤩

11 April 2023
Rated 5 out of 5 stars

Intimacy

It was a very friendly experience to meet the small family and their well assorted store.
I like the intimate experience of a small shop and the service was excellent. I will go back there whenever I need new gear or I might shop online because I live so far away.

17 March 2023
Rated 5 out of 5 stars

Perfect experience!

I recently placed my first order with Motolounge in Denmark. Unfortunately the shop is too far away from us for a personal visit, so it had to be by mail order. The suit from Shima that we ordered came perfectly packed and was delivered within a few days from ordering. We chose delivery to a pickup point which gave us free-of-charge shipping from Denmark to Germany.
The suit we bought has perfect fit, as the measurements listed in the shop are accurate. The quality too is excellent, no need for return or replacement and therefore no experience with that either.
We will certainly order again from these people when we need something for biking!

2 October 2022
Unprompted review
Moto Lounge logo

Reply from Moto Lounge

Hello Maximilian,
Thank you so much for taking the time to share your experience and of course - for shopping at the Moto Lounge :) We are so happy to hear the suit fits perfectly and that you enjoyed the package. If you ever need anything else - we are here to help. And hopefully one day you can also visit us in the shop 🏍️ 😉

Rated 5 out of 5 stars

Would definitely recommend.

Very good customer service and hassle free return/refund. I am sorry I had to cancel my order. Would definitely recommend.

21 October 2021
Unprompted review
Moto Lounge logo

Reply from Moto Lounge

Hello Tomas,
Thank you for your review here on TrustPilot. We are happy to hear you was satisfied with our service. No need to be sorry for the order cancelation - sometimes things just change :) We will be happy to help you again in a future 🤩🏍️

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