Motolegends Reviews 

7,028
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff who provide first-class personal service and excellent advice. Reviewers highlight the amazing selection of high-quality products, often noting their comfort and protective features. Many customers appreciate the quick and efficient delivery service, with items often arriving promptly and well-packaged. People frequently mention the excellent customer service, including personalized fittings, free adjustments, and a welcoming atmosphere with refreshments. Many customers express long-term satisfaction and trust, considering the company their go-to for gear due to the reliable quality and service.

What people talk about most

Product

Clients share positive opinions on product, highlighting the high quality and performance of items like Klim... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Staff

Customers had positive experiences with staff, consistently praising their knowledge, helpfulness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding. A totally different experience from that recieved from other large mainstream motorcycle gear retailers. The personal service is first class throughout in both the selection an... See more

Rated 5 out of 5 stars

As always, excellent customer service. I bought a Kriega backpack 7 years ago & unfortunately some of the stitching on an integral part to carry this suddenly came away. Kriega give a 10 guarantee on... See more

Rated 5 out of 5 stars

Moto Legends is company I have used for many years. Top quality brands at fair price. The reason for writing this review is when recently I had a problem with a pair of boots that were only a few... See more

Rated 5 out of 5 stars

Made a recent trip to Motolegends for PFS adjustment to my Shoei Neotec 3. When purchased, the PFS system check was not fully available so Chris fitted it old school. This was great but always wondere... See more


Company details

  1. Motorcycle Equipment Store
  2. Motorbike dealer
  3. Motorbike parts shop
  4. Motorcycle shop

Information provided by various external sources

We're different to other sellers of protective wear. We're not interested in the run-of-the-mill, and we don't set out to do cheap. We sell only the best gear: the most technical, the most protective, the most stylish, and the most comfortable. We're never swayed by what the manufacturers tell us sells best; we're motivated only by finding what's new, what's different, and what works. Our typical customer has probably grown out of sports bikes, and today rides something sit-up: a naked bike, a cruiser, a sports-tourer, an adventure bike, a retro-styled machine, or perhaps even a genuine classic. He is older than the average biker. He likes to make a statement, both in what he rides, and in what he wears. We are also, we’d like to think, a notch or two above your average dealer when it comes to ladies’ wear. And that may have something to do with the fact that we are owned and run by a woman: Sara Linney. We’ve put together a terrific collection for female riders and pillions. Take a look at the site, or come and visit our amazing shop in Guildford. You won’t be disappointed.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7k reviews

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No recent history of asking for reviews

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5.0

All reviews

(7,028)

687 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service from the Team at Motolegends

I recently visited Motolegends to purchase a Shoei Neotec 3 helmet, and I couldn't be happier with the experience.
Joe provided a personal fitting service that was second to none. He took the time to adjust and change the helmet linings to ensure the helmet fitted perfectly, making sure I was completely comfortable and confident with my purchase.
I also decided to add the communications unit, which Graham expertly fitted and installed for me. He then took the time to thoroughly explain how everything worked, which was greatly appreciated and made getting started incredibly easy.
The service I received from everyone I dealt with was friendly, professional, and knowledgeable. Nothing felt rushed, and the team clearly take pride in ensuring customers leave with the right equipment and a perfect fit.
To top it all off, I found the helmet cheaper online elsewhere and, thanks to Motolegends' PriceBeat promise, they not only matched the price but gave me a further 10% off. That was a fantastic result and demonstrated their commitment to offering great value as well as exceptional service.
Overall, it was a great experience from start to finish. Thank you to Joe, Graham, Chris, and the entire Motolegends team. I would highly recommend Motolegends to anyone looking for expert advice, outstanding customer service, and genuine value for money.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

You might have to wait

I've been a customer for many years and unaware that ML limited the numbers in the premises. They are a 1 hour drive from my home and on this occasion, having been parked on the M25 for an hour, I was running late. To then be told that the shop was full was really tiresome and put me under pressure to make later meetings. Ultimately I was only delayed by a further 15 minutes.
BUT - I understand why ML do this. Next time I'll make sure I have more time.
As ever, the service was friendly, knowledgeable and efficient. Plus, they have a lot of stock in many styles and in every size so there's a very high probability you'll get what you want.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Only place to go from now on

Only place to go from now on! A mate is getting back into biking after 30 years...couple of hours with Rob and Chris was informative and very helpful. We'll be back to buy the full shabang!!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing a Neotec lid with PFS

We went to buy a Neotec lid for my son and get a PFS to make sure it fitted as perfectly as possible. Joe was extremely helpful. Unfortunately the colour scheme was not available in the shop. But they got it delivered to them the next day and they shipped it out that same afternoon. Due to an error on my part, it was shipped to the wrong postcode. Once I realized this, the only way to remedy this was (not via the useless courier website) by ringing Motlegends who managed to get the lid sent to a pick up point close to where we were on the Saturday (which was our last day in England). It couldn't have been cut finer, but it all worked out. And this is all down to the quality service from Motolgends. I can't recommend them enough.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

As ever great customer service

As ever great customer service, no hard sell, just good honest advice, I bought a pair of Klim gloves to replace my worn out ones. Tried on quite a few pairs before settling on the same glove that I had worn out 👍 I have been a customer for well over 10 years and never been disappointed 👌

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I arrived looking for a summer jacket.

I arrived, at the shop, on a very warm day, was welcomed in and offered a cup of tea and a biscuit.
The service was as usual excellent, I was looking for a jacket that was more suitable to the current heatwave. Started by trying on a Halvarssons jacket which was very nice, unfortunately the sleeves were a tad short. So moved on to the Klim Marrakesh, with a full demonstration of the layering thrown in, not really the weather for wearing a down jacket under the Marrakesh, but point made.
Absolutely no pressure to buy anything, the emphasis being more making sure everything fitted correctly and that I was happy. And when I enquired about what trousers to pair the jacket with it was suggested that maybe with the riding I do, it might be better to wait and ride with the jacket for a while first.
The held waterproof jacket was out of stock so keeping an eye out for that to come back in stock. Also walked out with a new pair of glove to replace a worn out pair.
Always a pleasure to visit here.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice Boots Nice Service

Purchased these Held Ventuma short style boots to replace my current shorty boots that had gone well beyond their “sell by date”. Wouldn’t normally buy footwear on line but had full confidence doing so from Motolegends due to previous experience with them. Always prompt delivery and top notch customer service and advice.
Happy with my new boots, comfortable on and off the bike with a reassuringly protective feel, and will probably hang on to these ones for far too long.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Simple purchase (leather conditioner), stellar service!

I bought a simple item, some leather conditioner. The package was shipped ASAP, like they wasted no time. The item was packed insanely well, much greater than most packages I get delivered. The invoice was folded and inside of an envelope. Such a simple thing, but the attention to detail and thought behind this is remarkable. It sounds goofy to say it that way, but this is just not something I come across often and I get tons of deliveries (daily).

I highly recommend Motolegends.com, I am extremely impressed by their work ethic.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Moto lends by name Moto legends by…

Moto lends by name Moto legends by nature. Great experience. IAM on their mailing list for life. You should be too. Read a recommendation of the spidi joggers & got the sense they might actually be good. They where spot n. Also purchase a spidi leather jacket in a sale for 100 quid off. That was perfect too. Even had a hillariuos cheesey mission controll log o on the right arm. Stupid but funny. Great exoepernce would highly recommend Moto Legends and a big thanks to everybody there. Especially the review writer
.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Klím Marrakesh jacket

I went to try a Klím Marrakesh jacket. They had the size and colour I wanted and the staff were knowledgeable and helpful, as ever. The jacket is excellent and is deservedly recommended by Motolegends. It’s a bit of a trek from Essex, but well worth the effort.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I have not been out in the item yet…

I have not been out in the item yet they fit very comfortably I’m talking about the Marrakesh pants the staff of moto legends have always been extremely helpful I have a week off next week so I shall be out on my bike wearing them.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

First let me say I love the service I…

First let me say I love the service I get from Motolengends. They arw the most knowledgeable and reliable company you could use and I will be buying for them again. However, this time, when buying online, they saw me as a new customer when I have been buying stuff from them for a long time. I got a letter just after Christmas to say that I was a valued customer and would be entitled to a 5% discount on all future purchases. I then ordered some items expecting the discount to be applied at checkout, only to then receive a second set of marketing emails. So now I get two sets of emails every time they post. Great products but please sort the technology out.

Edit.
I got an email from Motolengends two days after posting this review. Turns out I signed again without realising and had two accounts. They contacted me explained what I’d done and then gave me my loyalty discount. What service. I have now changed there rating to 5 star and if I could make it 6 I would.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

The shop of Festive Road fame…

An intriguing introduction it was as I round the corner after an hours drive to see the Motolegends shop sign and exterior… I ask myself, I’m sure this is the entrance but the door was locked, emm is it open! Not having my glasses I squint at a sign, ‘ring the bell’ and a few minutes wondering a young shop assistant welcomes me and I feel like ‘Mr Benn’ did in those bygone adult kids cartoons… so wonderful and such an absolute pleasure to spend time in the ‘Mr Benn’ shop, fitting rooms and staff of Motolegends and just to have the legend himself Chris do the honours was a trip worth taking, it almost felt like Chris had a Fez somewhere to wear! Festive Road came to be that day… a real life adventure… thank you for your service

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Richa waterproof jacket

Rode over to try a waterproof over jacket for a forthcoming Ireland trip. Very pleased with the Richa jacket. It folds up small enough but is substantial enough to use off the bike.

6 July 2026
Unprompted review

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