Motorama Reviews 

156
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

AVOID - there are other dealerships. Absolute scammers, just like the hundreds of other people they tried to run their scam on me when they tried to buy my car. Ran a diagnostic which came back with a... See more

Rated 2 out of 5 stars

Sold my car to Motorama via Motorway. Turned up late, inspected the car, told me there were a series of issues including the exhaust was misfiring (had been replaced 3 months earlier) and tried to off... See more

Rated 1 out of 5 stars

Avoid at all costs - both sales and after sales repairs. Vehicle sold to us allegedly in working condition with assurance than any issues identified after sale would be swiftly repaired. After trading... See more

Rated 1 out of 5 stars

Used their website to find suitable leasing. Everytime i placed an order never heard back from anyone via email or phone. I requested several cars maybe thinking it was me at fault but the searches ap... See more

Company details

  1. Vehicles & Transportation

Written by the company

Lease a brand-new car from Motorama, powered by Vanarama. Browse our offers & deals and get the best price on a brand-new car across a range of makes and models. Get an instant quote and order online, with free delivery and simple monthly payments.


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1.6

Bad

TrustScore 1.5 out of 5

156 reviews

5-star
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1-star

No recent history of asking for reviews

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1.6

All reviews

(156)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

helpful staff

the staff were very helpful and everything went fairly well,near the completion things started to get a bit hectic but it all got sorted in the end.

17 March 2019
Unprompted review
Motorama logo

Reply from Motorama

Thanks very much for the feedback, Robert. Pleased to hear it all worked out well and hope you're enjoying the new car!

Ollie, Motorama

Rated 5 out of 5 stars

Great company

Very helpful staff from start to finish. Second time using this company and have been recommending. Nothing too much trouble and cars have arrived as ordered.

17 March 2019
Unprompted review
Motorama logo

Reply from Motorama

We love reviews like this! Great news all around.

Thank you very much for sharing your experiences, Gillian.

Much appreciated

Ollie, Vanarama

Rated 4 out of 5 stars

After a minor hiccup over the order my…

After a minor hiccup over the order my new Mercedes E200 AMG premium line is a dream to drive. Very good personal lease rates.

14 March 2019
Unprompted review
Motorama logo

Reply from Motorama

We're pleased to hear you love the new car, got a good deal and that any problems were ironed out.

Thanks very much for passing this on, Joe.

Ollie, Motorama

Rated 5 out of 5 stars

Excellent service and clear…

Excellent service and clear instructions from the start and at each stage of the process. Easy to contact.
Most important is the staff were not pushy at the start.

7 March 2019
Unprompted review
Motorama logo

Reply from Motorama

Thanks very much for the feedback, Auzma. It's great to learn that things went smoothly at each stage and we weren't too pushy.

Enjoy the new car!

Ollie, Motorama

Rated 5 out of 5 stars

Excellent service

Excellent service. First time I have leased a car and the whole process was so easy. The people who I dealt with were all knowledgeable and nice. My car arrived on a transporter on the day and time frame as promised and everything was perfect. No annoying visits to a dealership and pushy sales people.
Well done motorama.

4 March 2019
Unprompted review
Motorama logo

Reply from Motorama

It's fantastic to hear you had such a great experience and everything worked out well.

Enjoy the new car!

Thanks very much for passing on this feedback

Ollie, Motorama

Rated 5 out of 5 stars

David was excellent

David was excellent, sorting everything out regarding spec, delivery times, I am very happy with my truck and the service I received.

4 March 2019
Unprompted review
Motorama logo

Reply from Motorama

That's great to hear and we'll pass this on. David will be chuffed!

Thanks very much

Ollie, Motorama

Rated 5 out of 5 stars

Great service

Always kept me updated with the status of my order so i knew what was happening. Would highly recommend

4 March 2019
Unprompted review
Motorama logo

Reply from Motorama

Thanks James. It's great to hear from your side that the communication was good and to learn that you'd recommend us!

Much appreciated

Ollie, Motorama

Rated 5 out of 5 stars

Leased many vehicles over the years and…

Leased many vehicles over the years and can honestly say this was the smoothest and quickest I have ever had. There was no hard sell just great price great vehicle and great people to deal with.

2 March 2019
Unprompted review
Motorama logo

Reply from Motorama

Wow! That's great in every respect!

Thanks very much indeed, Lee.

Ollie, Motorama

Rated 5 out of 5 stars

I found the company and staff very good…

I found the company and staff very good to keep me informed all the way though with the purchase as first time I have leased a vehicle

27 February 2019
Unprompted review
Motorama logo

Reply from Motorama

Thanks very much for passing this on, Lawrence.

It's great that your first time sounds like a straightforward experience and you were kept informed throughout.

Ollie, Motorama

Rated 5 out of 5 stars

Good company to deal with

This is the second vehicle I have leased from this company.
No issues, smooth transactions and done exactly what was asked.

27 February 2019
Unprompted review
Motorama logo

Reply from Motorama

Thanks very much for the feedback and we're thrilled it was smooth and without issues!

Enjoy your new vehicle

Ollie, Motorama

Rated 5 out of 5 stars

A great experience

A great experience to deal with Motorama. I was kept up to date throughout the process and the vehicle arrived within three weeks of ordering. The whole process was smooth with no issues. Let's hope it's the same when returning the vehicle in 3 years time.

26 February 2019
Unprompted review
Motorama logo

Reply from Motorama

It's great to hear you had such a positive experience with us and felt well informed throughout.

Thanks very much, Tahir. We'll also aim to replicate the smooth process in 3 years as you say!

Ollie, Motorama

Rated 5 out of 5 stars

A Pleasure to Deal With

Very pleased: Got my car within 5 Weeks of making the initial call - far quicker than anticipated. Joel and the rest of the Motorama team were professional and helpful throughout the whole process. Great value too - Motorama were far cheaper than other lease firms that I made enquiries with. 5/5 service all the way.

25 February 2019
Unprompted review
Motorama logo

Reply from Motorama

It's great to hear that you had such a positive experience and that we were by far the cheapest.

Thanks very much for sharing your thoughts, Martin. We'll pass this on to Joel and the rest of the team who will be thrilled.

Happy motoring!

Ollie, Motorama

Rated 5 out of 5 stars

Really helpful with my initial inquiry…

Really helpful with my initial inquiry to lease a car, it did go abit quiet for a week or so,when I chased it upi was told that the credit company had issues with their system which delayed mine, however I was frustrated with the lack of communication, if i hadnt have rung then would I have gotten a call back, but that was only one very small issue and as im sales I do understand things happen.
But overall a good service Andre advised me well on my car.
Would recommend Motorama.

23 February 2019
Unprompted review
Motorama logo

Reply from Motorama

Thanks very much for letting us know, Darren. It's great to hear that it all worked out well, but we will take on board your comments and review the details of your case. And we'll pass on your kind words to Andre.

Much appreciated and enjoy the new car!

Ollie, Motorama

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Rebecca Wilson deserves a special mention! Helped me with a quote all the way through to delivery. Would definitely recommend. Thanks again.

21 February 2019
Unprompted review
Motorama logo

Reply from Motorama

Fantastic review!

Thanks very much for the feedback. We'll pass this on to Rebecca who'll be thrilled.

Much appreciated

Ollie, Motorama

Rated 5 out of 5 stars

Excellent everyone very helpful and…

Excellent everyone very helpful and everything went smoothly. 😋

20 February 2019
Unprompted review
Motorama logo

Reply from Motorama

That's great to hear, David.

We hope you're enjoying the new car!

Thanks very much

Ollie, Motorama

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