Just bought a Cupra Tavascan from motor source group. Dealt with Dave Flaherty who was brilliant. Very knowledgeable and keen to put a Fantastic deal in place. Having never used this type of service I... See more
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Review summary
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Reviews shaping this summary
Having used Motor Source previously and looking for a new car I went direct to Stephen Freestone who dealt with my earlier purchases. As always he is a pleasure to speak with, super efficient, and he... See more
Company replied
This is the second car I purchase through motorsource. I dont normally write reviews but the whole experience with them as been a walk in the park. Easy communication and fast replies to all types of... See more
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I've just taken possession of my new BMW supplied via Motor Source. A truly awesome experience! Huge discount on new, having chosen all the options trim and colour I wanted. The team at Motor Source w... See more
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Company details
- #14 of 98 best companies in Car dealer
- #1 of 7 best companies in Audi dealer
- #1 of 4 best companies in BMW dealer
- #1 of 2 best companies in Ford dealer
- #1 of 2 best companies in Toyota dealer
- #1 of 8 best companies in Volkswagen dealer
Written by the company
Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.
Contact info
LN6 7QY, Lincoln, United Kingdom
- 01522500055
- info@motorsourcegroup.com
- www.motorsourcegroup.com
Save thousands off your new car
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Gave good sound advice were flexable
Gave good sound advice were flexable, responsive and Knowledgeable.
Really easy to do business with.
I was looked after by Chris who was a pleasure to deal with
23 May 2025
Reply from Motor Source Group
Thank you so much John for your review and lovely feedback for Chris, we really appreciate this and, from all of our team, thank you for choosing Motor Source Group!
New Car
I an buying a new car and Lewis who i was dealing with at first was very helpful and knowledgeable answers all the queries I had.
Found the car i wanted within a couple of hours.
I have ordered the new car with then so now am looking forward to the car.
Thanks Lewis for all your help.
21 May 2025
Reply from Motor Source Group
Thank you for sharing your review Adrian. We're pleased to hear how Lewis has been helping you. Our delivery team will continue to keep you updated and we look forward to the handover of your new car too.
Thank you for choosing Motor Source Group!
Reply from Motor Source Group
Thank you Paul! Happy to help!
Reply from Motor Source Group
Thank you for sharing your review; this is great to hear and we're so pleased to help! Thank you for choosing Motor Source Group for your new car.
Excellent service
Purchase of our new vehicle was very easy. Prompt replies to emails and telephone calls.
16 May 2025
Reply from Motor Source Group
We're so pleased to hear that you found everything easy and our team efficient in helping with your new car. Thank you for choosing Motor Source Group!
Very impressive service thus far
Very impressive service thus far ! I have not used MSG group previously and the advisor, Julian took the time to explain the process of purchasing a vehicle which he later backed up in an email. Great communication thereafter with a very simple method or ordering. I was then assigned a personal Delivery Coordinator (Claire) who again explained what would happen next. The lead time is several months away so I am unable to comment as to later communication and delivery. Impressed so far !
13 May 2025
Reply from Motor Source Group
Thank you for taking time to share your review so far Bernard. It's great to hear how Julian and Claire have helped you and they will continue to keep you updated as your order progresses too. We look forward to the handover of your new car and thank you for choosing Motor Source Group!
Reply from Motor Source Group
Thank you so much for your lovely feedback for our team; we're so pleased to help you with your new car!
Pleasure to deal with
The sales rep Chris could not have been more helpful. Every question answered in full and the process talked through. Early days yet as just signed up but so far so good.
15 May 2025
Reply from Motor Source Group
Thank you Dave for your thoughts, Chris will be pleased to hear he helped you with the purchase. We are here if you need us and we can't wait for you to get your new car!
Straight forward- no problems and took…
Straight forward- no problems and took no time at all
14 May 2025
Reply from Motor Source Group
Thank you for sharing your review with us. We are please to hear you had no problems and found it straight forwards.
Helpful well informed staff
8 May 2025
Reply from Motor Source Group
Thank you for sharing your review Barclay. We're so pleased our team have been helpful and you have found the right support you need.
Friendly Welcome
To date the welcome, information and friendliness of the team has been excellent. We gave just ordered our vehicle and therefore hope that their first rate customer service continues.
9 May 2025
Reply from Motor Source Group
Thank you Richard for a great review, we can't wait to get the new car to you and our delivery team will keep you updated. If you need anything in the meantime, just get in touch. Thank you for choosing Motor Source Group.
Good, knowledgeable sales staff
So far, so good. Only just made the order so got some time to wait for my car to arrive.
Salesman Stephen has been good and answered all the questions I had so can't ask for anything more. Hopefully the next stages will go as well as this stage.
9 May 2025
Reply from Motor Source Group
We're happy to hear you had a good first stages of the process, we are still here if you need or want to ask any questions. Can't wait for you to get your new car! Thanks for choosing Motor Source Group.
Excellent Customer Service
This was the first time I had used Motor Source Group, but it won't be the last. They were extremely helpful and informative and made the whole purchasing process for my new car very straight forward and stress free. I won't hesitate to recommend them to friends and colleagues.
9 May 2025
Reply from Motor Source Group
This is definitely what we want to hear Dale! Happy you have found it easy and informative with your new car purchase. Thank you for choosing Motor Source Group and for the continued support with all recommendations!
Purchasing Online - Simplified
A simple, step by step process, properly documented and thoroughly checked, inspires confidence in the whole process of purchasing the car through this Group.
8 May 2025
Reply from Motor Source Group
Thank you for the great review! We are happy to hear you felt the process was conducted in a professional manner. Thank you for choosing Motor Source Group.
Excellent Service
Prompt, knowledgeable. Made the whole process run smoothly - just need the car delivering now.
7 May 2025
Reply from Motor Source Group
Thank you for sharing your review Ken, this is great to hear and we're so pleased to help with your new car.
Our delivery team will continue to keep you updated and we look forward to the handover of your new car too.
Thank you for choosing Motor Source Group!
I have just ordered a new car …
I have just ordered a new car at a very good price. Communication has been excellent so far, the process explained clearly to me.
I now have to wait for delivery. I will report on the full experience when I am sat in my new car!
Regards
6 May 2025
Reply from Motor Source Group
Thank you for sharing your review Steve; we're so pleased to be able to help with your new car and of course save you money too!
Our delivery team will continue to keep you updated and we look forward to the handover of your new car too.
Thank you for choosing Motor Source Group!
Excellent service so far
Excellent service so far! Very efficient, great price offered on a new car. As good as could ever be expected. And matched an already very good price to a competitors which was slightly better.
2 May 2025
Reply from Motor Source Group
Thank you for sharing your review; we're so pleased to help with your new car and of course save you money too!
Our delivery team will continue to keep you updated and we look forward to the handover of your new car too.
Thank you for choosing Motor Source Group!
Excellent Service
Very helpfull from start of process until ordering my new vehicle as well as excellent price point for the new vehicle.
2 May 2025
Reply from Motor Source Group
Thank you for leaving your review, it's lovely to hear and a bonus that you could enjoy the amazing savings for your new car. Thank you for choosing Motor Source Group.
On initial contact the staff were…
On initial contact the staff were great, a very easy process so far. We haven’t finished the process yet but so far so good
29 April 2025
Reply from Motor Source Group
It's great to hear you are pleased with the process so far. We are still here to help if you need anything before your car arrives.
Thank you for choosing Motor Source Group.
Reply from Motor Source Group
Thank you for your review and great feedback! We're so pleased to be able to help you with your new car and from all of our team, thank you for choosing Motor Source Group!
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