Banner for Motortradeteam

Motortradeteam Reviews 

352
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff and drivers for being exceptionally friendly, polite, knowledgeable, and professional when arriving to collect items. People note that the entire vehicle selling process is remarkably quick, smooth, and entirely hassle-free, featuring prompt payments transferred directly into bank accounts within minutes. Though some customers experienced issues, certain reviewers were not happy with unexpected price adjustments and valuation changes made during vehicle collections. Consumers specifically mentioned receiving lower cash offers than initially quoted or experiencing frustrating renegotiations when drivers finally arrived at their properties.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth and hassle-free selling process from start to... See more

Price

Reviewers mention ambiguous feedback about price, as experiences vary significantly among consumers. While... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that funds are transferred immediately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service. I had the pleasure in meeting Aaron today, who called to collect the bike.... See more

Rated 5 out of 5 stars

Today I had the pleasure of Aaron collecting my motorcycle. To say he was brilliant would be an understatement. This is all due to me buying a bike that I was unfortunately scammed on from Facebo... See more

Rated 5 out of 5 stars

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike. The collection process was just as described with payments and forms processed within... See more


Company details

  1. Second-hand Motorcycle Dealer
  2. Motorbike dealer
  3. Motorcycle shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(352)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Just sold my bike, Aaron was very polite and honest he ran through everything about the bike and gave me a fair price, he also wouldn't leave until the money was in my account. Good service from start to finish

9 April 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good afternoon Pete,

Thank you for your positive review. We're thrilled to hear that Aaron and the team were able to provide a trustworthy and friendly service throughout.

Best wishes,
Aimee

Rated 5 out of 5 stars

A sad decision to sell my last bike!!

A sad decision to sell my last bike!!
But they made the process very easy they were courteous and professional throughout. I feel the price both offered on the phone and paid on collection. Was very fair and the highest achieved in contacting various companies. I would also mention some of those companies I wouldn't have dealt with simply from their manner in which they dealt with my enquiry. The gentleman who collected my wonderful FJR1300 could not have been anymore helpful, Courteous professional and above all Patient. I'm Old & Slow he was excellent. Money transferred into my account Immediately at the price agreed. My previous bike sales over the years by this Trade method has not always successful as the price agreed wasn't always what they wanted to pay.
In summary if you want to sell into the trade without all the hassle of selling privately this is the company to use in my opinion.
Thanks Richard.

31 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Ruggie,

Thank you so much for taking the time to leave us such a positive review. At Motor Trade Team, we understand how challenging it can be to sell your motorbike, so it’s fantastic to hear that our team helped make the process a little smoother for you.

Your trust and kind words truly mean a lot, and I’ll be sure to pass your compliments on to the team—they’ll be thrilled to hear them.

Wishing you all the best,
Aimee

Rated 5 out of 5 stars

Scott made the process easy

Scott was very professional, helpful, kind and patient, a credit to the company. The service he provided couldn't be improved upon, thank you Scott.

31 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Ellie,

Thank you for leaving us this positive review. We're glad to hear that Scott and the team provided a professional and friendly service from start to finish.

Best wishes,
Aimee

Rated 5 out of 5 stars

They were very quick and efficient and…

They were very quick and efficient and no hassle, no haggling. Very good and everything went smoothly. Collected by Steve and thanks for the good service.

27 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good afternoon Peter,

Thank you for writing us this positive review. We're glad to hear that Steve was able to provide a quick and easy service, we pride ourselves on paying what is agreed 🤝

Best wishes,
Aimee

Rated 5 out of 5 stars

Great valuation service and honest…

Great valuation service and honest negotiation for price. Collection by Steve was really helpful he ensured that the funds were transferred as soon as he arrived to collect the Bike. He completed the paperwork and online ownership transfer for me. Overall very professional and polite service would highly recommend.

27 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good afternoon Matt,

Thank you for taking the time to leave us this positive review. We're always happy to hear that Steve and the team were able to provide a fair and professional service, from start to finish!

Best wishes,
Aimee

Rated 5 out of 5 stars

Perfect service

Perfect service; professional and personable throughout. The driver was available and accommodating to requests before and after collection, thank you Scott.

27 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good afternoon Henry,

Thank you for the positive review. I'm glad to hear that Scott and the team were able to provide a professional and friendly experience throughout!

Best wishes,
Aimee

Rated 1 out of 5 stars

Shameful service

Spoken to someone over the phone and agreed on a price for my old motorcycle. Than got ignored for a couple days after which I finally managed to reach someone. Who told me they'd take the bike on that day which never happened. Now once again a couple days later they won't answer my calls or texts whatsoever. Untrustworthy scammers is the best way I can describe them. All in all an absolute disappointment and waste of time. Thx for nothing.

24 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good after Alcid,

Thank you for sharing your experience. I appreciate your feedback and understand your frustration. Unfortunately, I couldn’t locate your details in our system, making it difficult to provide a clear explanation. That said, I want to assure you that we take all customer interactions seriously.

While it's rare for us to change our position after agreeing on a price, there are occasions where circumstances require a reassessment. In such cases, we always strive to communicate any changes promptly, so I’m sorry to hear that this was not your experience.

We’d be happy to discuss this further and clarify what happened. Please feel free to reach out to us at 0800 061 4134.

Best regards,
Aimee

Rated 5 out of 5 stars

Highly recommend this company

Steve collected my motorcycle back in November. Really easy collection and the customer services are great!

26 November 2024
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Dan,

Thank you for leaving us this positive review. We're glad to hear that Steve and the team were able to provide a simple and easy collection service, and we appreciate you leaving us this review months down the line.

Best wishes,
Aimee

Rated 5 out of 5 stars

Excellent service

Excellent service, and the driver Steve was spot on. Stayed until money was transferred over which was a matter of minutes, would highly recommend motortrade.

14 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Carl,

Thank you for taking the time to leave us this positive review. We're always glad to hear that Steve and the team were able to provide an excellent and reliable service. We strive to ensure that the payment is with you as soon as possible, and it's great to know that this was the case.

Best wishes,
AImee

Rated 5 out of 5 stars

That's very friendly also highly…

That's very friendly also highly trusted🌟

11 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Ujjval,

Thank you for leaving us this positive review. We're always glad to hear that the team were able to provide a friendly and trustworthy service!

Best wishes,
Aimee

Rated 1 out of 5 stars

Disappointing

Organised a price and agreed. Tried to organise collection but they did not contact me with any information. They would then not answer my messages or calls. I understand if you don’t want the bike but at least have the decency to tell me so I can make alternative arrangements for a sale.

4 March 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Tom,

Thank you for your feedback. I wasn’t able to find your details in our system, but that’s no excuse for your experience. I sincerely apologize for the poor service you received. We always strive to keep our sellers informed, but unfortunately, it seems we fell short in this instance.

We’d love the opportunity to make things right. Please feel free to call us at 0800 061 4134, and we’ll be happy to explain what happened and, if your bike is still available, make you an offer.

Best wishes,
Aimee

Rated 5 out of 5 stars

the bloke was incredibly nice and…

the bloke was incredibly nice and talkative, very likeable. service was fast and hassle free cash in hand

28 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Jay-Jay,

Thank you for taking the time to leave us this positive review. I'm glad to hear that the team were able to provide a friendly and swift service.

Best wishes,
Aimee

Rated 5 out of 5 stars

The driver Scott was so friendly and…

The driver Scott was so friendly and helpful. It made parting with my pride and joy a little easier. The whole service has been great. Thankyou

28 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Glen,

Thank you for leaving us this positive review. We're always glad to hear that Scott and the team were able to make a difficult decision that little bit easier!

Best wishes,
Aimee

Rated 5 out of 5 stars

Really pleased with this service!

Really pleased with this service!! quick, professional and very nice people to deal with! Recommended if you want to sell your motorbike! A+++

22 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Didier,

Thank you for leaving us this positive review. We're glad to hear that the team were able to provide a professional and friendly service.

Best wishes,
Aimee

Rated 5 out of 5 stars

Sell hassle free

Great company for selling a motorbike James gave me a fair quote and Steve came the same day to collect and paid the price we agreed. Excellent.

17 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Wayne,

Thank you for leaving us this positive review. We're always glad to hear that the team were able to provide a hassle-free and fair selling experience!

Best wishes,
Aimee

Rated 4 out of 5 stars

Professional Service

It was a very easy and simple process from start to finish from receiving the initial offer for our two bikes to the collection earlier today with Aaron giving me an honest and informed offer based on his many years experience in the trade. Aaron is a lovely, honest guy who insisted that he wouldn't leave with the bikes until the money had hit my account, which was seconds on the fast payment while loading the bikes into the van. Very professional from start to finish and can't recommend them highly enough.

12 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Stephen,

Thanks for taking the time to leave us this positive review. We're very glad to hear that Aaron was able to provide such a wonderful experience for you! I will be very happy to pass on your kind words to Aaron.

Best wishes,
Aimee

Rated 5 out of 5 stars

Great company and very reliable

Great communication and very quick to collect also very reasonable prices would 100% use again

12 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Jordan,

Thanks for leaving us this positive review. We're thrilled to hear that you're happy with the service provided and found the money offered for your old bike to be reasonable!

Best wishes,
Aimee

Rated 5 out of 5 stars

Made the process really easy

Made the process really easy. I appreciate the quick calls to confirm the details and process. It made the process a lot less ambiguous.
On collection the driver Steve made the paperwork and process of getting rid of the scrap bike so easy and it was done in less than 20 minutes.

5 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Euan,

Thank you for leaving us this positive review. We always strive to ensure that the whole process is as quick and easy for you, the seller, so I'm thrilled to hear that the team nailed it!

Best wishes,
Aimee

Rated 5 out of 5 stars

Great Scott!

Collected the bike and payment on the day. Great Scott

5 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Jony,

Thank you for leaving us this positive review and I'm glad to hear that Scott was able to provide a friendly service!

Best wishes,
Aimee

Rated 5 out of 5 stars

Moped for scrap!

Moped for scrap!
Scott was fantastic, super helpful and a really friendly guy!

4 February 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Joe,

Thank you for leaving us this positive review and I'm glad to hear that Scott was able to provide a friendly service!

Best wishes,
Aimee

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look