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Motortradeteam Reviews 

351
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff and drivers for being exceptionally friendly, polite, knowledgeable, and professional when arriving to collect items. People note that the entire vehicle selling process is remarkably quick, smooth, and entirely hassle-free, featuring prompt payments transferred directly into bank accounts within minutes. Though some customers experienced issues, certain reviewers were not happy with unexpected price adjustments and valuation changes made during vehicle collections. Consumers specifically mentioned receiving lower cash offers than initially quoted or experiencing frustrating renegotiations when drivers finally arrived at their properties.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth and hassle-free selling process from start to... See more

Price

Reviewers mention ambiguous feedback about price, as experiences vary significantly among consumers. While... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that funds are transferred immediately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service. I had the pleasure in meeting Aaron today, who called to collect the bike.... See more

Rated 5 out of 5 stars

Today I had the pleasure of Aaron collecting my motorcycle. To say he was brilliant would be an understatement. This is all due to me buying a bike that I was unfortunately scammed on from Facebo... See more

Rated 5 out of 5 stars

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike. The collection process was just as described with payments and forms processed within... See more


Company details

  1. Second-hand Motorcycle Dealer
  2. Motorbike dealer
  3. Motorcycle shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(351)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good service.

Selling the bike was quick and easy. Scott was a friendly guy who arrived on time, completed the paperwork and sorted the bank transfer efficiently before he took the bike.
Chris R

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor service and misleading quotes

Waited 13 days for collection , to then be low balled massively on the original "guaranteed bike offer" price the moment payment was due. Sent clear pictures of the bike and explained it wasn't running for some time but was then told the bike was in "poor condition" due to a minor cracked fairing on the underside of the bike despite already seeing the bike ? Company clearly had no intention paying the original price or commiting to the collection. Is advertised as a collector of unwanted and scrap bikes but is actually a re seller clearly looking to get the bikes cheaper than normal.

27 October 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi there, thank you for your feedback. We’re sorry to hear you weren’t happy with the final price offered.

Our initial quotes are always based on the description and photos provided to us. When the bike was collected and inspected in person, the cosmetic condition was found to be quite different to what we had been shown, including damage that hadn’t been visible in the original images. The final offer simply reflected the actual condition we saw on arrival, rather than the condition originally described. In situations like this we do have to revise the offer to reflect the true value of the bike.

Of course, there is never any obligation to go ahead when a revised offer is made, and we completely understand if someone chooses not to proceed. We aim to be fair and transparent in every transaction, and the majority of our customers are pleased with the service they receive.

We appreciate your feedback and will continue to work on making communication around condition and pricing as clear as possible. If you’d like to discuss anything further, we’re always happy to help.

Rated 5 out of 5 stars

Great company

Great company to deal with. Honest and efficient. A price was agreed and a few days later Scott arrived to collect my motorcycle, he pushed it from the side of the house and onto his van doing all the hard work, many thanks! Payment made, job done. Thoroughly recommend 😊

15 October 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks for the great feedback! We work hard to make the process quick and hassle-free, so it’s brilliant to hear that came across. Scott will be pleased to hear your comments. Thanks again for choosing us 😊

Rated 5 out of 5 stars

Scott was great

Scott was great. Friendly, on time, good communication and all straightforward. Brilliant stuff. Thank you.

2 October 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks so much for the review! Great to hear Scott looked after you and everything was straightforward. Really appreciate you choosing us 👍

Rated 5 out of 5 stars

A very professional company

From calling the office in the morning to Steve collecting the bike that afternoon everything went smoothly. Very happy with the job all round

17 September 2025
Unprompted review
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Reply from Motortradeteam

Thanks so much for taking the time to leave a review. We’re really glad to hear the process was smooth from your initial call through to Steve collecting the bike later that day. We know how important clear communication and quick turnaround can be, so it’s great to hear that came across. Really appreciate you choosing us and we’ll be sure to pass your feedback on to Steve — thanks again!

Rated 5 out of 5 stars

Great company

Great company was here ontime and there communication was brilliant. Would highly recommend them

18 September 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks so much for your review! We’re really glad to hear you had a smooth experience and that our communication and timing hit the mark. We always aim to keep the process clear and hassle-free from start to finish, so it’s great to know that came across. Really appreciate the recommendation — thanks again for choosing us!

Rated 5 out of 5 stars

Nice guy turned up when he said he…

Nice guy turned up when he said he would help out. No issues on collection just bank transfer. No issues. Would use again

1 September 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning James,

Thank you for this positive review. We're thrilled to hear that the collection was prompt and smooth, and we'd always be happy to help again in the future.

Best wishes,
Aimee

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Got back to me quickly, gave me an honest review of the bike I was scrapping, didn't best around the Bush at all. Collection times were accurate, was all sorted out quickly, would definitely come here again if I need another bike scrapping

28 August 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Lilly,

Thank you for taking the time to leave us this positive review. We're thrilled to hear that you felt that the service offered was honest and hassle-free – it's something we strive for, so it's great to hear that we hit the mark on this occasion.

Best wishes,
Aimee

Rated 5 out of 5 stars

Good experience

Had good communication, the process was simple and they had paid what was quoted over the phone. Collection driver was friendly and helpful.

28 August 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Leonardo,

Thanks for this positive review. We're always happy to offer and simple and friendly service from start to finish.

Best wishes,
Aimee

Rated 1 out of 5 stars

Offered me peanuts on a 1999 Fireblade…

Offered me peanuts on a 1999 Fireblade in very nice condition then harassed me with text messages

14 August 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Kevin,

We know it can be tricky when it comes to pricing retro icons. As a trade company, we’re always upfront that we can’t offer the top-end private sale prices — but we do our best to make up for it with speed, ease, and peace of mind. We completely understand this doesn’t suit everyone, and that’s okay.

On the texts — our buying team checks in to keep potential sellers updated on quotes and see if they’d like to go ahead. We get that this can feel frustrating if you’re not looking to sell, and we remove people from our system as soon as we’re told. If you mentioned this and still received messages, then I can only apologise on behalf of the team.

Best wishes,
The Motor Trade Team

Rated 5 out of 5 stars

Sold my Ducati to them

Sold my Ducati to them. Arrived on the day they said. And within the time frame they said. Had a call to give me a more accurate time.
Fast efficient service Aaron was very knowledgeable and helpful

11 August 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Cliff,

Thank you for taking the time to leave us this positive review. We always strive to ensure that we are accurate and prompt with our time estimates, delivering a quick and smooth collection process.

Many thanks,
Aimee

Rated 5 out of 5 stars

We feel that we were offered excellent…

We feel that we were offered excellent service. From start to finish.

6 August 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Deborah,

Thank you for the positive review. We're glad to hear that the team offered excellent service from start to finish!

Best wishes,
Aimee

Rated 5 out of 5 stars

Steve from motor trade

Steve from motor trade team popped over to collect a bike id'e sold to them. Really nice & friendly chap. Who helped sort a tiny issue out Really quickly. I'll be contacting them.again in the future for my second 125 if they sell them.

Brilliant and friendly service

Many thanks

6 August 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good afternoon,

Thank you for leaving us this positive review. We're thrilled to hear that Steve provided a friendly and simple process from start to finish!

Best wishes and we look forward to seeing you again in the future,
Aimee

Rated 5 out of 5 stars

I was very happy with the service

I was very happy with the service, very simple and straightforward.
Steve came to collect the bike, a lovely friendly guy who also helped me with the paperwork.
I would recommend.

24 July 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Sandra,

Thank you for leaving us this positive review. We're thrilled to hear that Steve was able to provide a simple service from start to finish – the paperwork can be a pain, so our team are all trained to make it as easy as possible!

Best wishes,
Aimee

Rated 5 out of 5 stars

Was a very easy and helpful service.

Was a very easy and helpful service.

Steve was brilliant, and nothing was any trouble for him.

Thanks!

22 July 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Alex,

Thank you for this positive review! We're glad to hear that Steve provided a friendly, simple service.

Best wishes,
Aimee

Rated 1 out of 5 stars

Do not trust a word from them

They set the appointment to the try to low ball you on the spot to have your bike for chips. The quote they give you is not what you going to get.
Obviously depends on inspection in person.
But when a bloke tries to tell you your bike probably has been in an unrecorded accident because cast aluminium piece’s on the bike are bent which they weren’t and FYI cast doesn’t bend its cracks and breaks tells you everything you need to know.
Incompetent to say the least.

25 July 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Edgars,

Thanks for the colourful review — although not quite as colourful as the panels on the bike we later saw listed on Facebook Marketplace under the name Budget Cars 👀

Usually, the quote our buying team gives over the phone matches what we pay — provided the bike shows up as described. Unfortunately, when our collection team arrived, they were greeted with what looked like a late-night DIY paint experiment. Naturally, that affects the final valuation — as any genuine trader would understand.
We appreciate that traders such as yourself are always hunting for a margin — so are we. But leaving a one-star review while flipping the same bike (with a respray that looked like it was done in the dark) feels a bit rich.


We had a look, and there’s no sign of Budget Cars being a registered business — just a Facebook alias. That’s fine, of course, but if you’re going to criticise our valuation process, transparency should go both ways.

We value all feedback — even when it comes with a splash of overspray. If you ever fancy a more straightforward deal (with matching panels), you know where to find us 😉

All the best,
The Motor Trade Team

Rated 5 out of 5 stars

Cheerio Van Van’s

Sarah contacted me & I uploaded photographs, we negotiated a price for my two Suzuki Van Van’s. Within 24 hrs a collection was arranged. Simon came to my home, paperwork soon done, money transferred into my bank a/c within minutes. Bikes loaded, shook hands with Simon & off went my two bikes I have owned for past 15 years.
Would not hesitate to recommend this company & pleased with the sum offered for my Van Van’s & the smooth transaction thereafter

5 July 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good afternoon Trev,

Thanks for this positive review. Making the whole process easier for you, especially when parting with such beloved bikes, is something that is very important to us, so we're thrilled to hear that Sarah and Simon were able to make the process smooth from start to finish.

Best wishes,
Aimee

Rated 1 out of 5 stars

They are asking your motorbike for a…

They are asking your motorbike for a garbage price.Recommand to all do not visit this website.find local garage or something to sell your motorbike.

30 June 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Ravi,
You’re absolutely right—trade prices are usually lower than private sale prices. That’s just how the motor trade rolls.

We took a good look at your case, and honestly, asking top money for a 125cc scooter with more miles than most family cars is always going to be a hard sell—for us or any other buyer.

That said, if someone does offer you what you’re after—grab it with both hands and send them our way, we’d love to meet them!

All the best with the sale,
– The Motor Trade Team

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