Jeans fit pretty well. The color that I received it darker than what's on the website. Jean varieties on the website is confusing since there are so many varieties. I recommend adding descriptio... See more
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Based on these reviews
The website is fine. The product is good. My issue is with the ‘garbage’ ads and offers when I was about to make the purchase. I accidentally opted into a Customer Program with an annual fee that I di... See more
Not crediting back the original payment is unacceptable. Had I known that I would have never ordered. Yes, I know it was buried in the fine print somewhere but it's still wrong. I will not order from... See more
I really like your product, in fact there are four pairs of Mott and Bow pants hanging in my closet but here’s how my current purchase experience unfolds. After receiving and trying on, I wanted... See more
Company details
Written by the company
Elevated, premium jeans, tees and shirts you'll want to live in. We, uniquely, offer fair pricing for the best quality basics. Opt in to our free home try-on program.
Contact info
Varick Street 175, 10014, New York, United States
- www.mottandbow.com
3.5
Average
12K reviews
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I'm pleased with my first day wearing…
I'm pleased with my first day wearing the trousers. They meet the standards of the advertising, fit well and are attractive.
26 April 2026
Not happy
The jeans I bought don't even come close to fitting. They're way too long. They're way too baggy and they're not even the right color and I don't recall there ever being a website that doesn't take returns so I give you guys a zero.
26 April 2026
Zipper defective upon delivery.
Needed to return product because poor workmanship on the zipper. Fell apart and did not work
26 April 2026
When I went to return the item
When I went to return the item, the barcode scan you sent me directs me to a sports site, so I cannot return the item. I've emailed twice for a new code, but haven't received it. Also, you don't make it clear when purchasing that you only give store credit and charge for returns. Pretty awful.
26 April 2026
The pants don’t fit
The pants don’t fit. The seat is great, but the legs are way too big.
26 April 2026
Poor refund and exchange policy.
Very disappointed with the entire experience. Will not order again! Very poor exchange program.
26 April 2026
I bought a pair of Mercer jeans and…
I bought a pair of Mercer jeans and went up a little bit in size as compared to the pairs I had in the past. It came giant. I decided to return it but then saw your return policy was store credit only now, so I exchanged them for the size down which was the same size I had in the past. It came totally inconsistent from the prior pairs of the same size, way bigger than I had in the past, and much bigger than I think a 33x30 Slim should be. Due to your totally shitty return policy I ended up donating them to Goodwill. Not buying with you again.
26 April 2026
Bad quality control
I ordered two pairs of Mercer jeans, both supposedly size 32x30. While one fits fine, the second pair is very obviously at least a full size larger despite having the exact same 32x30 tag. This is a glaring lack of quality control.
To make matters worse, I have tried to initiate a return three separate times on the website, and the portal is broken. It simply will not let me finalize the return. I refuse to pay a return shipping fee for a manufacturing error that is absolutely not my fault. I expect Mott & Bow customer service to contact me directly to process a free return for this defective pair. Very disappointing experience.
26 April 2026
This is my first purchase from Mott and…
This is my first purchase from Mott and Bow. I am delighted with the fabric and feel of the T’s I purchased.
Do you have any with sleeves that go to the elbow?
26 April 2026
This was my 4th purchase
This was my 4th purchase. The fit and quality are great. Delivery on time.
26 April 2026
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