MountVacation Reviews 

2,447
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Hotel Alemagna is a perfect Hotel for a weekend get away. The rooms are very clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Breakfas... See more

Rated 4 out of 5 stars

Good: Ease of selecting and ordering desired destination. Bad: Not possible to add friends to be near. We are 3 family we order each for itself, of course we would like to have apartments as close as... See more

Company replied

Rated 5 out of 5 stars

I'm not a fan of commercials, but notifications remind me to take a break from work and think that it's good to take some time off. The check-in itself is easy, friendly and I will be happy to continu... See more

Rated 5 out of 5 stars

I was very pozitively surprised with my reservation. Even when I called, I got every information I needed and the lady on the line said that she would call me back, when I asked about some detail and... See more

Company details

  1. Ski holidays

Information provided by various external sources

Smo slovensko podjetje, ki je eno izmed glavnih ponudnikov nastanitev in počitniških paketov v Evropi za hotele in apartmaje v Alpah. Specializirani smo za ponudbo izjemnih akcij in brezsrkbnih počitniških doživetji. Ne glede na to ali se zanimate za smučanje, pohodništvo ali pa enostavno želite obiskati svojo najljubšo destinacijo, bomo poskrbeli, da bodo vaše naslednje počitnice take, kot si želite!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,447)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

staff is not nice becouse i wrote a…

The staff is not nice becouse i wrote a question and they talk back not very nicely
I dont like that you must paid the same date your reservation

26 June 2024
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Reply from MountVacation

Pozdravljeni Andreja, imamo različne ponudbe. Ene so takšne, da plačate ob prihodu v hotel, ene pa so takšne, da jih je potrebno plačati v naprej. Če je rezervacija manj kot 30 dni pred prihodom v hotel, se zahteva 100% predplačilo. Lahko pa vedno vzamete na obroke preko LeanPay ali Diners kartice. Žal se moramo držati pravil, ki jih imamo postavljene. Hvala za razumevanje in lep pozdrav, Dejan iz MountVacation

Rated 5 out of 5 stars

Nice done!

Great person who works in the company. His name is Gal. He caled me back and offer his assistence. I had issuies but we managed everything in just minutes
Very sweet. Thank you so much.

22 June 2024
Rated 5 out of 5 stars

I'm not a fan of commercials

I'm not a fan of commercials, but notifications remind me to take a break from work and think that it's good to take some time off. The check-in itself is easy, friendly and I will be happy to continue to look at the destinations on offer.

6 June 2024
Rated 5 out of 5 stars

Perfect

The girl on the phone was really nice. She was polite and helpful. I'm really satisfied.

20 May 2024

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