MountVacation Reviews 

2,447
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Hotel Alemagna is a perfect Hotel for a weekend get away. The rooms are very clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Breakfas... See more

Rated 4 out of 5 stars

Good: Ease of selecting and ordering desired destination. Bad: Not possible to add friends to be near. We are 3 family we order each for itself, of course we would like to have apartments as close as... See more

Company replied

Rated 5 out of 5 stars

I'm not a fan of commercials, but notifications remind me to take a break from work and think that it's good to take some time off. The check-in itself is easy, friendly and I will be happy to continu... See more

Rated 5 out of 5 stars

I was very pozitively surprised with my reservation. Even when I called, I got every information I needed and the lady on the line said that she would call me back, when I asked about some detail and... See more

Company details

  1. Ski holidays

Information provided by various external sources

Smo slovensko podjetje, ki je eno izmed glavnih ponudnikov nastanitev in počitniških paketov v Evropi za hotele in apartmaje v Alpah. Specializirani smo za ponudbo izjemnih akcij in brezsrkbnih počitniških doživetji. Ne glede na to ali se zanimate za smučanje, pohodništvo ali pa enostavno želite obiskati svojo najljubšo destinacijo, bomo poskrbeli, da bodo vaše naslednje počitnice take, kot si želite!


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4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

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(2,447)

1 review in the last 12 months

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Rated 2 out of 5 stars

"breakfast included" only includes one expresso

You shouldn't have high expectations when it begins with the entrance door being smashed and moves on to the chamber. Staff can't be less helpful (perhaps owing to a lack of interest or a lack of English proficiency, or even both). Just adequate for a quick stop when passing through. Keep in mind that "breakfast included" only includes one expresso or cup of tea; extra drinks must be purchased separately.

5 September 2023
Unprompted review
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Reply from MountVacation

Dear Sir or Madam, You have given a review to the company MountVacation. We are a travel agency and not a hotel. Do you mind if you delete the review because it does not concern us? Thank you and kind regards, Dejan from MountVacation

Rated 5 out of 5 stars

Soča residence 😄

Very professional and quick response. 👍😄👍

But not until 8.00 AM.🤪

They not take cash. Only cards. 😕

7 September 2023
Rated 1 out of 5 stars

I checked the price by 2 other salers…

I checked the price by 2 other salers But unfirtunattely Just when we already arrived to the destilatition.your price was 10% higher as by booking abd directly on destination

8 August 2023
MountVacation logo

Reply from MountVacation

Dear Mrs. Mateja, we are fully depended on the prices and conditions that hoteliers/partners are pushing to our system and we are obliged to promote and sell under this conditions. In some last minute occasions, hoteliers are playing their own game and they do their own promotions and are not including sales channels as we are. Sometimes the don't include by mistake and sometimes as well on purpose. Since you have had a full payment at the reception and we didn't interfere the payment, I hope you were able to get 10% discount when paying.

Once more, I apologize for this inconvenience. It wasn't done by purpose. Kind regards, Dejan from MountVacation

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