Mouser Electronics Reviews 2,888

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, with many appreciating the quick delivery, even for international orders. People often find the website easy to navigate and praise the detailed product descriptions, making it simple to find the right parts. Many consumers also value the ability to order single parts without a minimum order quantity, and the transparency of pricing without hidden tariffs. However, some people were dissatisfied with certain aspects of the service. There were occasional complaints about shipping delays and issues with orders not being shipped as quickly as advertised. A few customers also mentioned difficulties with the ordering process, such as broken data sheet links or the need to re-enter shipping information multiple times. Some reviewers also expressed frustration with increased minimum order values and shipping costs, as well as requests for additional documentation for international shipments.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the fast and easy ordering... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers praise the excellent quality of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers praise fast shipping, with orders... See more

Price

People report ambiguous experiences with price. Many reviewers express frustration with increased minimum... See more

Website

Clients share ambiguous opinions on the website. Many customers praise the website as easy to use, wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

some of the automotive relay data sheet links are broken. Id like to be able to search items that are related. Delphi/aptiv 630 terminals for example fit certain connectors but they are not linked.

Rated 4 out of 5 stars

We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.

Company replied

Rated 5 out of 5 stars

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated a... See more

Company replied


Company details

  1. Electrical wholesaler
  2. Electrical appliance wholesaler
  3. Electronics store

About Mouser Electronics

Written by the company

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Blower import

Sourced a part unavailable in UK
Rarely leave reviews buy very positive experience
Great communication and arrived 2 days ahead of schedule

15 January 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your experience; we are glad we could help you find the needed part and deliver it ahead of schedule!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Large selection of hard to find components

Large selection of hard to find components, About the only website I have searched out of 6 that actually had what I needed.

15 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad you found what you needed from our large selection of hard-to-find components and appreciate your feedback about the search experience.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

See above

This exprience was great but could you fix the listings for the Keystone 7690-x parts. You list the colored versions under TERMINALS and the plain 7690 under SCREWS AND FASTENERS when you search for Keystone 7690. It makes it hard to find the plain silver versions

15 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for bringing this to our attention! We’ll pass along your feedback to the relevant teams so they can review the categorization and improve the experience.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Found hard to find connector and…

Found hard to find connector and sockets at great price.
Thanks

15 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are delighted you discovered those elusive connectors and sockets at an exceptional price—your satisfaction truly energizes us!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Always on time and attentive.

Always on time and attentive to your customers making it an easy seamless transaction. Electronics is a highly competitive and difficult world to navigate and Mouser always makes it refreshingly easy..thank you

14 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are elated that you find our service reliable and refreshingly straightforward. Thank you for choosing Mouser!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Easy and quick

Love using their web site, easy, quick, no extra questions, done

14 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello,

Thank you for taking the time to provide us feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

2o years

I have been doing business with your for about 20 years. I have only had 1 issue and we resolved it together. I cannot think of anything that has gone wrong in the last 15 years.

You are now communicating better about back orders. It helps a lot. I love the fast shipping time and prefer knowing that what I buy is the real deal. The fact that you carry Adafruit and Sparkfun parts simplifies my life and reduces shipping costs. All the best....

13 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for being so loyal to Mouser Electronics! We value you as our customer. We are glad our communication, shipping, and selection make your projects smoother.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Love Mouser Electronics

Love Mouser Electronics! My first go-to electronics supplier. Your on-line "store" is easy to search for what I want, easy to order. Keep doing what you're doing!

10 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are elated to be your first choice for electronics! It's fantastic to hear you enjoy our intuitive online store and ordering process. We'll keep striving to deliver the experience you value.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

I have no complaints

I have no complaints. Every order I’ve made has always been easy, packaged well and delivered on time.

7 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your positive experience! We're delighted to hear that our service has consistently met your expectations.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Superior Customer Service!

It was very good to get online customer service before normal business hours. I got all the answers I needed from various departments without delay. I was able to update our account and place an order within minutes.

6 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide great feedback about your experience with our team members. We are pleased to learn you received the assistance you needed before normal business hours.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc,

Rated 5 out of 5 stars

Great Electronic Parts Source

Great electronics parts source:
Parts availabilty, cost and prompt reliable delivery plus packaging.

5 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are thrilled to hear that you had a positive experience with our parts, pricing, and delivery. We strive to provide our customers with the best possible service and appreciate your feedback.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 3 out of 5 stars

I appreciate order filling immediately

I appreciate order filling immediately. I would like to see more competitive pricing. I can get some connectors for about half Mouser price.

30 December 2024
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We appreciate your feedback and are glad you were satisfied with the order fulfillment process. We understand your desire for competitive pricing and will continue to explore ways to offer the best value to our customers.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 4 out of 5 stars

Easy to create a new account

Easy to create a new account. However, it was a bit confusing on the payment method. I am a hobbyist so I am not very used to navigating your website. However I believe that I was able to complete my request correctly.

3 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your feedback! We are happy to learn you found it easy to create your account.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

The entire process is user friendly

The entire process is user friendly. I especially like the new "tab" under the part number which shows items already ordered. Sometimes it is hard to remember so it is great to see an item and know that it was already ordered.

3 January 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad you find the process seamless! It's great to hear that the new functionality has made tracking orders more effortless and convenient.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

I been loving mouser over digikey for…

I been loving mouser over digikey for years, I only have one suggestion, make the cookie persistence a few days longer, thats all thanks

30 December 2024
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your continued support and thoughtful feedback! We are glad to hear you've been enjoying your experience with us.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Placed my first order with Mouser at…

Placed my first order with Mouser at 23:00 on 26th December. The parts weren't available in the UK.
They were shipped from Texas and landed in the UK on the 28th and were on my doorstep by the 30th.
Incredible service...I really can't recommend them highly enough.
I'm only a hobbyist but I'll be ordering as much as possible through them in the future.

30 December 2024
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are impressed by your enthusiasm and thrilled to hear about your excellent experience. We look forward to supporting your future projects!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are delighted to hear you find our website intuitive to use. Thank you for sharing your experience!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.
________________________________________

Rated 5 out of 5 stars

Fast and Good shipping, quality parts

Shipped very fast to EU even during christmas times, only took 4 business days to get here. Packaging is top quality and the parts are geniune. I would recommend mouser for hobbyists

27 December 2024
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your fantastic experience! We are glad our quick shipping, quality packaging, and genuine parts stood out. Your recommendation is greatly appreciated!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

It was easy to find what I was looking…

It was easy to find what I was looking for and placing the order was quick and simple.

24 December 2024
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your experience! We’re delighted you quickly found everything and enjoyed a smooth ordering process.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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