Mouser Electronics Reviews 2,888

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, with many appreciating the quick delivery, even for international orders. People often find the website easy to navigate and praise the detailed product descriptions, making it simple to find the right parts. Many consumers also value the ability to order single parts without a minimum order quantity, and the transparency of pricing without hidden tariffs. However, some people were dissatisfied with certain aspects of the service. There were occasional complaints about shipping delays and issues with orders not being shipped as quickly as advertised. A few customers also mentioned difficulties with the ordering process, such as broken data sheet links or the need to re-enter shipping information multiple times. Some reviewers also expressed frustration with increased minimum order values and shipping costs, as well as requests for additional documentation for international shipments.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the fast and easy ordering... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers praise the excellent quality of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers praise fast shipping, with orders... See more

Price

People report ambiguous experiences with price. Many reviewers express frustration with increased minimum... See more

Website

Clients share ambiguous opinions on the website. Many customers praise the website as easy to use, wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

some of the automotive relay data sheet links are broken. Id like to be able to search items that are related. Delphi/aptiv 630 terminals for example fit certain connectors but they are not linked.

Rated 4 out of 5 stars

We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.

Company replied

Rated 5 out of 5 stars

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated a... See more

Company replied


Company details

  1. Electrical wholesaler
  2. Electrical appliance wholesaler
  3. Electronics store

About Mouser Electronics

Written by the company

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Inventory great

Inventory great, many options and good prices!

6 October 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for recognizing our incredible inventory, vast selection, and competitive prices. We appreciate your positive feedback.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

You were very fast with the shipment

You were very fast with the shipment, I really appreciate it!!

1 October 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are thrilled the quick shipment made a great impression, thank you for the kind words!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great vender.

4 October 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for the kind words! We appreciate being recognized as a dependable parts distributor.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Shipping is expensive

Shipping is expensive

3 October 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We appreciate your feedback and understand that shipping costs can feel steep. We are constantly reviewing options to keep them as competitive as possible.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great place to find parts and do…

Great place to find parts and do business with.

28 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We appreciate your kind words. It is great to know Mouser is your go-to for parts and business!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

The customer service is great

The customer service is great. Everyone are so helpful and professional. I always get my orders in a timely fashion.

18 June 2025
Mouser Electronics logo

Reply from Mouser Electronics

We are grateful for your kind words and thrilled to hear our team’s professionalism and prompt service have positively impacted on your experience.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

I found what i was looking for and fast…

I found what i was looking for and fast ship keep up the good work

19 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad you quickly found what you needed and appreciate your shoutout on the fast shipping!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Excellent webste

Excellent webste. Great search function and seemless check out. Reasonable shipping costs. Overall an excellent experience

19 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are thrilled you had an excellent experience with our seamless search, checkout, and reasonable shipping!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Mouser has what I need

Mouser has what I need, good prices and good service. Web page works great. A+++++++++++

17 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thanks for the awesome rating and your kind words—we are thrilled by our pricing, service, and website all
delivered what you needed!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Always Top notch!!

16 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We genuinely appreciate your top-notch praise—it motivates us constantly to deliver our best!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

tariffs...really

tariffs...really ? you raise the prices...then add a tariff charge...based on ?

I will be going back to Tayda...free shipping...and yes a tariff...but they charge 1/4 the price you do so why BUY USA ?

15 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your concerns; we understand pricing and tariff impacts are essential factors and will pass along your comments for review.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Excellent service

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated and in three days including a weekend I received my goods in the UK from Texas. It’s clear from the packaging they care that you get your order in an undamaged condition, everything was clearly labelled and well packed.
Excellent service I will be back with more orders prices are good.

15 September 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are thrilled your first experience turned around with fast delivery, excellent packaging, and pricing that keeps you returning.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

I have always like your filters to…

I have always like your filters to narrow down a part search. I also like the complete product descriptions. This way if I upgrade a part I know it will fit within a given space.

14 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad to hear the filtering tools and detailed descriptions help streamline your upgraded decisions with confidence.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Mouser India customs clearance

Ordered components from Mouser India on Jan 21st, 2025. The components arrived on time in customs, but they took 2-3 months for customs clearance and to deliver the goods. Whenever I attempted to contact customer care, the response was consistently unsatisfactory.

Mouser India is highly unprofessional; I would avoid doing business with them.

18 August 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback. To help us investigate this further and ensure better service, please send your order details to webexperience@mouser.com.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

always satisfied!

always satisfied!

11 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We appreciate your continued support—it's always great to hear you're satisfied!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Website is easy to use

Website is easy to use. IMO, it would be preferable to be able to select a particular resistor value & tolerance & package (i.e., SMD or thru-hole) without first having to choose the construction (metal film or thick-film or thin-film, etc.). Thanks and keep up the good work! :)

3 September 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for the thoughtful feedback! We are glad you find the site easy to use and will share your helpful suggestions on resistor filtering with our team.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Didn't get the correct parts

Didn't get the correct parts. Horrible customer service. I had the parts overnighted in the first place because I needed them quickly. They sent the wrong part. I tried to get the correct part but they had to "review" my order. Here I am a week later, still with no parts.

2 September 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your experience—we would like to investigate this further, so please get in touch with us at webexperience@mouser.com with your order details.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great Web site for finding what you…

Great Web site for finding what you need and pretty good availability.

29 August 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for the positive feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

BOM Attempt

BOM Attempt
First let me say the experience was precipitated by failure to have adequately checked my own BOM listing but I found the entire order entry system confusing with terrible workflow. I loaded a BOM using the MouserPN | Qty option thinking the quantity field was the order quantity. To fix that I had to correct each quantity field one by one as the web app updated each item individually; I couldn't edit all 24 items then save the collectively I had to wait between each quantity entry. I had also made a Mouser part number error. There I found I could not correct the error on that page I could only delete the record of the wrong PN then go back to the load BOM page, then add this single row "BOM" to my project BOM. The "edit" page can't do a simple add, modify, delete like the rest of the universe, it indeed isn't an edit page at all. Somebody at Mouser would do well to compare that experience to say, changing an order at Amazon. These are not groundless criticisms, I have been computer programming for 50 years and some of my web app product is in US government service so this review is written entirely to benefit Mouser; to me its just more and thankless work. Mouser web applications are nearly reason enough to find another vendor.

28 August 2025

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