Mouser Electronics Reviews 2,888

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, with many appreciating the quick delivery, even for international orders. People often find the website easy to navigate and praise the detailed product descriptions, making it simple to find the right parts. Many consumers also value the ability to order single parts without a minimum order quantity, and the transparency of pricing without hidden tariffs. However, some people were dissatisfied with certain aspects of the service. There were occasional complaints about shipping delays and issues with orders not being shipped as quickly as advertised. A few customers also mentioned difficulties with the ordering process, such as broken data sheet links or the need to re-enter shipping information multiple times. Some reviewers also expressed frustration with increased minimum order values and shipping costs, as well as requests for additional documentation for international shipments.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the fast and easy ordering... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers praise the excellent quality of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers praise fast shipping, with orders... See more

Price

People report ambiguous experiences with price. Many reviewers express frustration with increased minimum... See more

Website

Clients share ambiguous opinions on the website. Many customers praise the website as easy to use, wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

some of the automotive relay data sheet links are broken. Id like to be able to search items that are related. Delphi/aptiv 630 terminals for example fit certain connectors but they are not linked.

Rated 4 out of 5 stars

We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.

Company replied

Rated 5 out of 5 stars

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated a... See more

Company replied


Company details

  1. Electrical wholesaler
  2. Electrical appliance wholesaler
  3. Electronics store

About Mouser Electronics

Written by the company

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

30 years of reliability

I'm a hobbyist and I don't buy a lot of of electronic parts. Perhaps my opinion will be of some benefit.
The search engine works reasonably well, considering the hundreds of thousands of parts that Mouser stocks. I really like the project feature. It helps me plan orders.
I have been buying most of my components from Asian companies. However, I now plan to buy mostly from Mouser because I can be confident that I am getting genuine parts. I first ordered from Mouser 30 years ago. Mouser always has consistently shipped orders as promised and there never have been any errors in the shipments. The components that are static electricity sensitive are packaged in anti-static packaging.
My hobby requires some parts that Mouser doesn't carry. Otherwise, Mouser will be where I look first for electronic components.

29 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for being a loyal Mouser customer for thirty years! We are glad you found value in our search and project tools, and it is great to know our reliable service and the parts we stock have earned your trust over the years.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great company to deal with by far

Great company to deal with by far. Always takes care of me and are for the small company.

28 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We truly appreciate your kind words! it's great to know we're making a positive difference for small businesses like yours!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 3 out of 5 stars

Selection of Kingbright LED's are…

Selection of Kingbright LED's are subpar. I had to get them from Digi-Key. Search filters for products is also inferior. Take a lesson from Digi-Key.

27 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your honest feedback, we understand your concerns, and appreciate insights like yours that help guide future improvements.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 4 out of 5 stars

Mature website and tariffs notification

Mature website; nice. Thanks for telling me about the tariffs albeit I don't like it; perhaps we can split it. Mouser pays half and end user pays half. In the future, I'll alter my orders based on tariffs...

26 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your thoughtful feedback, while tariffs aren't ideal, we appreciate your suggestion.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

A friend told me about your company.

A friend told me about your company.
The product was easy since my friend gave me the item number. The account set up was easy and the purchase was easy as well

25 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thanks for sharing your experience! it is great to hear how smoothly everything went from product selection to checkout!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 2 out of 5 stars

Why are you charging "tariff" fees on…

Why are you charging "tariff" fees on items you already have in stock and there has not been a tariff levied at this time? You're going to send me to DigiKey with your money grab.

25 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We understand your concern and appreciate the feedback. Tariff-related fees are based on broader regulatory guidelines and supply chain impacts, we will continue to review these charges to ensure transparency.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Very Good Pricing

Always has very good pricing. Finding alternatives for out-of-stock parts are getting better!

24 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad you are seeing Mouser’s competitive pricing and improvements in finding alternative parts. Your feedback drives us to keep enhancing the online shopping experience.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great website

Great website, lots of information, easy to navigate and use.
Selecting and ordering parts that I was unfamiliar with was a breeze. Thank You!

Gary
Herbert Drywall Tools Mfg., LLC

22 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad the site made ordering unfamiliar parts easy, and we appreciate your positive feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

EASY TO USE!

20 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for the great feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Easiest

Easiest, most logical order site I've used. If only I could select the correct card expiration date (DOH), it would have been effortless. Keep up the good work and great prices!

18 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your suggestion and positive feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

The Greatest

Excellent selection of products
Smooth web experience
Fast and Accurate fulfillment
._---

18 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad you are seeing strong pricing and improvements in finding alternatives—your feedback drives us to keep enhancing the experience.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great web site and great service as…

Great web site and great service as always.
Thank you !!!!1

11 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for being a valued customer and taking the time to provide positive feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your kind words! We love hearing that you enjoy shopping with us.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

VERY EASY LOOKING UP MATERIAL AND…

VERY EASY LOOKING UP MATERIAL AND PRICING IS AMAZING. SHIPS FAST

7 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! We are glad you found our website easy to use, as well as our pricing and fast shipping!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Mouser Makes It Easy

It was easy to find the components I was looking for, easy to assemble my order, and easy to check out. Shipping and handling is very reasonable. Thank you Mouser!

5 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your kind words! We love hearing that you enjoy shopping with Mouser Electronics!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc

Rated 5 out of 5 stars

Simplicity defined

Mouser makes it simple to order and consign components to your contract manufacturer. I can't say how much I appreciate how simple they make the process. Love you guys!

3 March 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for providing the fantastic feedback! We look forward to serving you again in the future.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Love Mouser, but not so much recent packaging

Ordering is always a pleasure, BUT I really dislike your packaging of late. The boxes with tear-off lids are not only a pain to open, but near impossible to re-use. Bags stapled together rip fingers open. Bags within bags within bags is wasteful.

28 February 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide positive feedback. We also appreciate the feedback provided on ways to improve our packaging options. We will share this feedback with the appropriate team. Please reach out if you have additional questions or feedback to share.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Janett online chat was very helpful and…

Janett online chat was very helpful and prompt. Thanks again Janett.

27 February 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your feedback regarding Janett’s service. We will be sure to share your feedback with Janett’s manager!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

communication with tech

communication with tech , shipping, part availability. great

27 February 2024
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are pleased to learn your recent experience was positive. Thank you for taking the time to provide feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 4 out of 5 stars

selection good, details are not good.

As usual the selection is very good. As usual some important product details are nowhere to be found.

22 February 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your honest feedback. At your earliest convenience, can you contact us at webexperience@mouser.com and provide more information on the details you do not see when searching for specific parts?

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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