While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the product easy to use, with a simple and intuitive interface that makes video editing accessible even for beginners. People appreciate its functionality for basic video editing and recording, noting its reliability and smooth performance without crashes. However, some customers were dissatisfied with the subscription model, reporting unexpected charges and difficulties with cancellations. There are also mentions of persistent pop-ups and attempts to upsell additional features. A few other people also felt that customer service was unhelpful in certain situations, particularly regarding subscription issues or technical problems with older versions of the software.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the software easy to use,... See more

Product

Reviewers mention ambiguous feedback about the product. While many praise the software as a great tool, easy... See more

Subscription

Users describe negative interactions with subscription practices, frequently reporting issues with unexpected... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise the fast, professional, and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Does an adequate job at an affordable price. Not bogged down in complex professional features. Very simple & user friendly, but could have a couple more really basic features, like scan from paper... See more

Company replied

Rated 4 out of 5 stars

This PC recording application is very good and easy to use. It allows you to record videos with high quality and without errors. The interface is simple, so even beginners can use it without any p... See more

Company replied

Rated 4 out of 5 stars

Easy to use, sturdy, reliable workhorse for basic video editing. Quite a lot of options for spiffing up your videos with a variety of user friendly tools. Nice that Movavi is so user friendly and ea... See more

Company replied

Rated 4 out of 5 stars

The product is quite easy to use for a novice. Way better than movie maker or using canva. Would like to see same deals they offer for US customers. Customer service has been great

Company replied


Company details

  1. Software company
  2. Computer Accessories Shop

Written by the company

Movavi produces a wide range of multimedia programs that ensure you can have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use, powerful and effective programs that inspire people to process, enhance, and share their content. Our key expertise is seamless video conversion across all popular multimedia formats. In addition to over 20 standalone applications, Movavi produces a complete multimedia suite, which includes tools for video conversion, PC screen capturing, video editing and playback, online sharing and disc burning. Since its establishment in 2004, Movavi has grown from a small startup run by three enthusiasts who produced and supported two products to an international business with over 100 employees and an expanding product range for PC and Mac sold in 150 countries. The company's US office is located in Saint Louis, Missouri, USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

22k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service!

I have had a subscription with Movavi for a couple of years and have never had an issue. I needed to change my subscription recently and in my opinion Movavi made an error in doing so. However, I wrote an email explaining my concern and to my surprise I received a very quick and very appropriate response that completely resolved my concern to my full satisfaction. Excellent customer service!

23 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello David!

Thank you for your review and high rating.
We're glad you enjoyed Movavi software and our customer service team :)

Best regards,
Movavi Team

Rated 5 out of 5 stars

Once your used to it

Once your used to it, it's a pretty simple program to use specially for a guy who used to be a beginner but now no problem in the editing department.

29 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks a lot for your feedback and high rating.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

amazing

amazing, purchased today only and exploring its features. i liked it

29 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks a lot for your feedback.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

movavi serve purpose for my startup

I am looking forward to pay so that the central watermark is removed, they are priced right. I wish they had a video editing portion as well. GREAT TECHNICAL TEAMWORK THERE, Just what I need for my startup content creation business

26 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your kind words!
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

Rated 1 out of 5 stars

Paid 17 usd to export my file, still got watermark

Paid 17 usd to export my file. Still got watermark on the final product because some of the effects were "premium".

Will I pay the remaining 36 dollars to get rid of the hedious watermark from my project?
Yes.

Will I ever use Movavi again, or recommend it to others?
No.

27 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello, Magnus!

Thank you for taking your time to leave your feedback!
We're sorry to hear you had such a negative experience.

This can indeed happen if your project uses premium effects (stickers, titles, transitions, music) that aren't included in the basic version of the program.

In this case, you can subscribe to "Movavi Effects" to use premium effects in your project, or remove all premium effects from your project and replace them with free effects to export the video without the watermark.

Best regards,
Movavi team

Rated 5 out of 5 stars

When you need the easiest editor, Movavi is.

I own five editors, I bought all thier pro versions. I bought movavi editor plus 21 during Covid, then bought the full 2023 and 24 subscriptions. I like the 21 version best, easier timeline and they work in there too. Each editor I use for specific reasons. But when I just want a simple editor to make a quick and easy no fuss to figure out video for any reason, and I don't need some hollywood production; Movavi is the easiest and fastest one to negotiate. I mean that too after getting a degree learning all the other big boy programs selling in the top five, I own them all.
If you buy the full subscription you can download all those packs from effects to make anything you wish, I learned how to make my own effects combinding them. I recomend if you have two computers like lap and desk, download on both. If you ever have to wipe one and reset, you still have all those upgrades for life even after the subscription ends. Once you reset the version can be reloaded but wont include those packs. Ask google how to transfer them back to your laptop.

26 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello Ronald!

Thank you for your feedback! We've strived to make our programs simple and easy to use, and we're glad you appreciated it!

Best regards,
Movavi team

Rated 1 out of 5 stars

Ticket

Ticket - #8944846 Refund request for order 266438033

Scam. I used Movavi many years ago and was happy with them. Purchased updated version this month and they snicked in "free 7 day Effects trial" and then charged my card for over £20 to subscribe me to this Effects thing after 7 days. Well, I even did not know I was subscribed. I only purchased their Video Editor. I did not want or need anything else. I haven't used that Effect thing because I did not know I had one because I did not purchased or knowingly concented to a sale of one. Now they refuse to refund but offering to "add an extra month to your subscription at no additional cost." as a good will gesture. Are you insane?! To offer me extra month of subscription for a product I did not ask for or wanted and was charged for without giving my informed concent? Taking them to Trading Standards for misleading sale process (adding things in the customer did not ask for). Avoid. Sale should be straight forward without panicking you will be charged for some "free stuff" you did not ask for.

************ My reply to the below response from Movavi team(forms part of my ongoing legal correspondence with the company):

I acknowledge receipt of your response and reject your assertions in their entirety.

Your position rests on the claim that the Movavi Effects subscription was not added by default and that checking the box constitutes full and informed consent. This position is legally unsustainable.

The issue is not whether the checkbox was technically pre selected. The issue is whether the presentation, placement, and framing of the Movavi Effects subscription met the legal standard of clear, prominent, and unambiguous disclosure of a separate auto renewing paid contract, and whether valid informed consent was obtained. It did not.

The Movavi Effects option was displayed beneath the main price of an entirely different product, visually subordinate, framed as a free trial, and presented in a manner that strongly implied it was an optional feature within the Video Editor rather than a separate subscription carrying an independent payment obligation. The automatic renewal and subsequent charge were not made unavoidable or unmistakably clear to an average consumer at the point of purchase.

UK consumer law does not accept reliance on design nudges, fine print, or assumptions of consumer understanding. Consent must be informed, explicit, and unambiguous. A single checkbox placed within the purchase flow of another product, without a separate confirmation step for auto renewal, does not meet this threshold. The average consumer test applies, not your internal interpretation of intent.

Furthermore, no reminder or notification was issued prior to charging my account at the end of the trial period. Given the nature of this add on subscription, the lack of a pre charge reminder materially contributes to the unfairness of the practice and further undermines any claim of valid consent.

You state that by checking the box the customer fully understands they agree to automatic renewal. This is a legal conclusion you are not entitled to make. Whether consent was valid is a matter for regulators and the courts, not for unilateral assertion by the trader. Independent research confirms that multiple customers report being charged for Movavi Effects without knowingly consenting, indicating a pattern of consumer detriment rather than an isolated misunderstanding.

Your offer of an additional month of subscription is inappropriate and rejected. I did not request further services. I am demanding restitution for monies taken without lawful consent.

Accordingly, my position remains unchanged. You are required to issue a full refund for the Movavi Effects subscription charged to my account. Failing this, I will proceed without further notice to submit a formal complaint to Trading Standards and to initiate proceedings via the Small Claims Court, supported by documentary evidence including screenshots and reports from other affected consumers.

This is not a negotiation. You have seven days from the date of this message to resolve this matter by issuing the refund. I expect written confirmation of corrective action within twenty four hours. If no satisfactory response is received, I will proceed on the basis that you have elected to defend this matter before the relevant authorities and the court.

************************
UPD: Thank you for the refund. It is disappointing that the issue required escalation before being resolved. As a previously satisfied customer since 2020, I regret that this experience has undermined my confidence in Movavi, and I will not be recommending it going forward.

26 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello Paul!

Thank you for taking the time to share your experience and feedback!
We completely understand your frustration with the current situation and would like to clarify a few points.

First of all, we completely share your point of view that consent to purchase a "Movavi Effects" subscription must be obtained from the customer through a clear and affirmative opt-in action — specifically, by actively ticking an empty checkbox to indicate agreement and full understanding of the information they are consenting to.
That's why our website does not use a "click to opt-out" mechanism during checkout.

Let us explain in detail how the program purchase process on the official Movavi website works:

- The customer selects the program they would like to purchase on the program purchase page (monthly subscription, annual subscription, or lifetime license).
- On the same page, the customer can also check the box next to the "7-day trial" option for Movavi Effects.
It is important to note that the subscription to "Movavi Effects" is NOT added to the order by default. It appears in the order only if the customer has checked the "7-day trial" option for "Effects" on the "Movavi Video Editor" purchase page.
- If the customer has added "Effects" to their order, the cart will indicate that Effects is a separate product and that it will only be free for 7 days, after which the amount for the next month's Effects subscription will be charged.

UPD: We are pleased to inform you that your refund request has been reviewed again and our support team has issued refund for your order as an exception. The funds will be returned to your account within a few days.

Best regards,
Movavi team

Rated 5 out of 5 stars

very nice app

very nice app

23 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks for sharing! We really appreciate your feedback.

Best regards,
Movavi Team

Rated 4 out of 5 stars

I would say I am just a beginner

I would say I am just a beginner, my son found this Movavi app and showed me on how to use it. I learned quickly. I love to travel and each trip, I always make a slide show to share it with my group in every trip we visited and they are so happy. Easy to use and affordable.

25 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello Venancia!

Thanks a lot for your feedback.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

Excellent company

Excellent company, useful and simple-to-use software, and great customer support!

22 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your review and high rating.
Our customer support team is always in touch and ready to help with any questions.

Best regards,
Movavi Team

Rated 5 out of 5 stars

good trusted brand

Hi i been using movavi video suites from 2010 there software always works fast and without problems there customer support is top notch i be buying 2026 video suite when it comes out

25 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello David!

Thanks for sharing! We really appreciate your feedback.
Our support team is always in touch and ready to help with any questions.
Kindly note that Movavi Video Suite 2026 has already been released and is available on the official Movavi website.

Best regards,
Movavi Team

Rated 4 out of 5 stars

This PC recording application is very…

This PC recording application is very good and easy to use. It allows you to record videos with high quality and without errors. The interface is simple, so even beginners can use it without any problems.

The app runs smoothly and does not crash during recording. The audio and video stay synchronized, which makes the final result much better. It is great for recording gameplay, tutorials, or videos for the internet.

Overall, this is a reliable and efficient recording app for PC, and I highly recommend it.

23 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello João!

Thanks a lot for your feedback.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

An excellent experience

An excellent experience, very good interaction and many tools for editing.

19 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your review and high rating.
We’re glad you liked Movavi software :)

Best regards,
Movavi Team

Rated 4 out of 5 stars

I have been using Movavi for years and…

I have been using Movavi for years and have been able to create super content quicky.

When I upgraded to 2026 version I was expecting AI integration that appears to be lacking.

20 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello, Lionel!

Thanks a lot for your feedback!
Kindly note that 2026 version includes several AI features, such as AI background removal, automatic subtitles, and noise removal.

Best regards,
Movavi team

Rated 4 out of 5 stars

Affordable & simple for the average user

Does an adequate job at an affordable price. Not bogged down in complex professional features. Very simple & user friendly, but could have a couple more really basic features, like scan from paper photo

19 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello, Richard!

Thanks a lot for your feedback.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 1 out of 5 stars

First of all

First of all, I would like to say that we partially accept responsibility on our side as well. However, Movavi has its website set up in a way that is very effective at making people lose their money.

Around October 2025, my wife signed up for a 14-day trial of the Movavi Editor program. In small print, it is stated that by purchasing the Editor, you also receive the Effects program for trial. However, what is not clearly stated is that you will not only be charged CZK 439 per month for the Editor, but also CZK 949 per month for the Effects, which Movavi presents merely as a “trial” product.

Another thing I find extremely disappointing is the subscription cancellation process. If you want to cancel a subscription, you must complete the cancellation twice, which is very confusing. A user cancels the subscription, reasonably assumes everything is finished, but after refreshing the page, the subscription is still active and must be canceled again. This feels intentionally misleading.

I requested a refund for the program that was supposed to be provided only for trial purposes — a product that nobody wanted or used. We are now waiting to see how this situation will be resolved.

In the meantime, I strongly recommend being very cautious with this company and carefully reviewing everything they offer alongside the product you actually intend to purchase.

18 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello, Roman!

Thank you for taking your time to leave your feedback! We take into account the opinion of each customer in order to constantly improve our products and services.

First of all, we would like to clarify that the "Movavi Effects" product is not added to your cart by default when purchasing a subscription to the main "Movavi Video Editor" program.

The customer can optionally add "Movavi Effects" to their order by checking the box. In this case, customers are clearly informed that the "Movavi Effects" subscription will be free for 7 days, after which, unless the subscription is canceled, they will be charged CZK 949 for the following month.

If you need help canceling your subscription or getting a refund, let us know – we'll be glad to help!

Best regards,
Movavi team

Rated 5 out of 5 stars

It was very easy working with Movavi…

It was very easy working with Movavi with my issue. Their customer service is top-notch!!

18 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello, Carlos!

Thanks for sharing! We really appreciate your feedback.
Our support team is always in touch and ready to help with any questions.

Best regards,
Movavi Team

Rated 5 out of 5 stars

Simple

Simple, easy to use colorization software, much easier than others I experimented with and less expensive! Saving as a different file is a little trucky but I figured it out. After a few hours it seems like a very good value.

16 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks a lot for your feedback.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

Really well made app and lots of…

Really well made app and lots of effects to choose from!

18 December 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your feedback and high rating.
We'll continue to delight you with updates and new features!

Best regards,
Movavi Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look