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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the product easy to use, with a simple and intuitive interface that makes video editing accessible even for beginners. People appreciate its functionality for basic video editing and recording, noting its reliability and smooth performance without crashes. However, some customers were dissatisfied with the subscription model, reporting unexpected charges and difficulties with cancellations. There are also mentions of persistent pop-ups and attempts to upsell additional features. A few other people also felt that customer service was unhelpful in certain situations, particularly regarding subscription issues or technical problems with older versions of the software.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the software easy to use,... See more

Product

Reviewers mention ambiguous feedback about the product. While many praise the software as a great tool, easy... See more

Subscription

Users describe negative interactions with subscription practices, frequently reporting issues with unexpected... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise the fast, professional, and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Does an adequate job at an affordable price. Not bogged down in complex professional features. Very simple & user friendly, but could have a couple more really basic features, like scan from paper... See more

Company replied

Rated 4 out of 5 stars

This PC recording application is very good and easy to use. It allows you to record videos with high quality and without errors. The interface is simple, so even beginners can use it without any p... See more

Company replied

Rated 4 out of 5 stars

Easy to use, sturdy, reliable workhorse for basic video editing. Quite a lot of options for spiffing up your videos with a variety of user friendly tools. Nice that Movavi is so user friendly and ea... See more

Company replied

Rated 4 out of 5 stars

The product is quite easy to use for a novice. Way better than movie maker or using canva. Would like to see same deals they offer for US customers. Customer service has been great

Company replied


Company details

  1. Software company
  2. Computer Accessories Shop

Written by the company

Movavi produces a wide range of multimedia programs that ensure you can have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use, powerful and effective programs that inspire people to process, enhance, and share their content. Our key expertise is seamless video conversion across all popular multimedia formats. In addition to over 20 standalone applications, Movavi produces a complete multimedia suite, which includes tools for video conversion, PC screen capturing, video editing and playback, online sharing and disc burning. Since its establishment in 2004, Movavi has grown from a small startup run by three enthusiasts who produced and supported two products to an international business with over 100 employees and an expanding product range for PC and Mac sold in 150 countries. The company's US office is located in Saint Louis, Missouri, USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

22k reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing video editor

Amazing video editor, has all the features I need and more, extremely lightweight and responsive and works great even on computers with mid or low specs

28 February 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello! Thank you so much!

Really glad it has everything you need!

Thanks for being with us 💙

Rated 5 out of 5 stars

New to editing

While not a fan of subscription based services I will give this a chance. I had some issues activation my account and email support was able to handle it in a what I thought was VERY timely manner!

27 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Brad! Thank you for giving us a chance!

We're really glad the activation issue was sorted quickly.

Take your time exploring. You don’t have to use everything at once. Editing gets easier faster than people expect.

We’re here to help you feel confident, not overwhelmed 💙

Rated 2 out of 5 stars

It’s a real shame because the Movavi…

It’s a real shame because the Movavi editing software itself is excellent. Unfortunately, the purchasing and activation process has been extremely confusing.
The constant upselling makes it unclear what I have actually purchased and whether I need to upgrade further.

Overall, the customer service and after-sales support have been very frustrating to deal with. I would really appreciate some clear guidance on exactly what version I have purchased and how to properly activate it.

25 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Andrew!

Thanks for your feedback! We will take it into account to improve our customer service and the activation process.
If you still have any unresolved questions, we'd be glad to answer them!

Best regards,
Movavi

Rated 5 out of 5 stars

Excellent service!!!

I am using the software for over a year and it has been a great experience. I needed to transfer my software on my new pc. I contacted customer support and they were very prompt to assist me. I have successfully installed it on my new pc. Thankyou and keep up the great work.

25 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Austin!

Thank you so much for your feedback – we really appreciate it!
We're glad you enjoyed Movavi software and our customer service team :)

Best regards,
Movavi team

Rated 5 out of 5 stars

Quick fix

I was unhappy, they heard the problem, fixed the problem, I am now happy (all within 24 hours).

20 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks for your feedback! We are always in touch and will continue to strive to provide you with the best experience.

Best regards,
Movavi team

Rated 1 out of 5 stars

Davinci Resolve

I thought I would get Davinci Resolve since I searched that and downloaded it, But instead I bought this program and now I cannot refund. I wonder why it's the top searched website after you Google Davinci Resolve.

24 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Simon!

Thanks for your feedback! Kindly note that Movavi is an independent software company and is not affiliated with DaVinci Resolve.
Search engine results are automatically generated by Google and can sometimes be misleading depending on the keywords used.

If you need more information about DaVinci software, we recommend visiting the official Blackmagic Design website (the company that develops DaVinci Resolve software).

Best regards,
Movavi team

Rated 5 out of 5 stars

They have been very kind and help me in…

They have been very kind and help me in a simple and effective way.

16 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Paola!

Thank you so much for your feedback!
We are always in touch and will continue to strive to provide you with the best experience.

Best regards,
Movavi team

Rated 4 out of 5 stars

The product is quite easy to use for a…

The product is quite easy to use for a novice. Way better than movie maker or using canva. Would like to see same deals they offer for US customers. Customer service has been great

21 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Charlene!

Thank you so much for your feedback – we really appreciate it!
We take into account the opinion of each customer in order to constantly improve our software.

Best regards,
Movavi team

Rated 1 out of 5 stars

Be careful with free trials

Be careful with free trials, they charge you right away!

I had made a 3 minute video, but I could only download it if I purchased a subscription. They advertised a 7 day free trial, but the next day they charged 525 kr from my account. When I contacted customer service they wrote that the effects sub-package did not have a free trial, but was charged immediately. This was not clearly stated in the original package.

18 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks for your feedback! We're sorry to hear you had such an impression.
Kindly note that the "7-day free trial" option when purchasing the program only applies to the "Movavi Effects" subscription (which gives access to all premium stickers, titles, transitions, etc.), and not to the main program Movavi Video Editor.

Best regards,
Movavi team

Rated 5 out of 5 stars

Great program with fantastic ease of…

Great program with fantastic ease of use! Easy install, ease of use and professional. On Windows & Mac

18 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Marcus!

Thanks for your review and high rating!
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

Rated 4 out of 5 stars

Movavi seems rather invasive

I had just completed a feedback note to Movavi developers explaining that I was not happy with their decision to use Chrome (like it or not) to show a webpage. But then Movavi became even more invasive: After I submitted my comment, Movavi once again used Chrome to show me this very page at Trustpilot.

18 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Mark!

Thank you so much for your feedback – we really appreciate it!
We take into account the opinion of each customer in order to constantly improve our products and services.

Best regards,
Movavi team

Rated 5 out of 5 stars

Above and Beyond!

From the time I reported that I was having an issue with transferring the software from PC to Laptop the Customer Care Department took ownership of my problem and gave an immediate resolution to the issue. And what was really surprising there was an actual 'Name' of a person assisting me in getting my problem resolved. To add to that, he followed up the next day to make sure everything was working properly. You don't find too many companies with that level of Customer Service. Job well done Movavi.

16 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Gregory!

Thank you so much for your feedback! We're very pleased to hear that we not only met your expectations, but exceeded them.
We're always available and will continue to strive to create the best possible experience for you.

Best regards,
Movavi team

Rated 5 out of 5 stars

The team is very quick and responds…

The team is very quick and responds within minutes to resolve the issue. They have a great team, and I have been using their software for 3 years now. Such great people and great software as well.

13 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your feedback and high rating.
We're glad you enjoyed Movavi software and our customer service team :)

Best regards,
Movavi Team

Rated 1 out of 5 stars

Shady Payments Processor

The company uses a shady payments processor that does not honor subscription cancellation requests. Software is fine but do not use unless they cease using 2Checkout.

Edit: While they say they have customer service support, this is one of those places that has abolished actual support and now offers only FAQs and chatbots. Their support email automatically bounces back explaining that they offer no human customer support.

9 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for taking the time to leave your feedback!
If you have any difficulties canceling your subscription, please contact our support team (Open Movavi official website, click on "Support" and then "Submit a request") and describe your situation in detail.
We'll be glad to assist you with your cancellation.

Best regards,
Movavi team

Rated 2 out of 5 stars

Misleading customers on cost

Wanted to edit a video. The actual interface is good, but to export it, I needed to purchase a subscription for £20. Not too much for one month. But then once I tried to export it, to get rid of the Movavi watermark, you need to pay an extra £30 - what a waste of time and a way of extorting money out of you

8 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello James!

Thank you for taking the time to leave your feedback! We are sorry to hear that you had this impression.

Please note that if the program is already activated, the project is exported without a watermark. However, the program can export video with a watermark if you have used premium effects in your project –transitions, titles, music, marked with a pink crown icon.

Kindly note that purchasing a subscription to the "Movavi Effects" is not mandatory. Movavi Video Editor has a lot of free effects available by default, which you can use without purchasing an additional subscription. If you do not plan to purchase a subscription to the "Movavi Effects", you can remove all premium effects from your project and replace them with any free effects that are not marked with a pink crown icon. After that, you will be able to export your project to a media file without a watermark.

Best regards,
Movavi team

Rated 4 out of 5 stars

still working with it

6 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Gregory!

Thank you for your kind words.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

good for real

15 February 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your review and high rating.
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

Rated 5 out of 5 stars

A satisfied first-time user

I had to create a 30 minutes long short film for my history course. I thought about a lot of softwares, but then someone on Reddit maybe recommended Movavi. I must say, this program was a perfect choice for this work. Easy to use and easy to understand most of the features. I was using only a limited amount of the available tools, but it was much better than I thought before. Thanks <3

3 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your kind words.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

Problem solving

Had an issue, but sent an e-mail and received a very quick response which identified the problem (operator error) and how to fix it.

30 January 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Chris!

Thank you for your kind words!
Our customer support team is always in touch and ready to help with any questions.

Best regards,
Movavi team

Rated 4 out of 5 stars

Easy to use

Easy to use, sturdy, reliable workhorse for basic video editing. Quite a lot of options for spiffing up your videos with a variety of user friendly tools. Nice that Movavi is so user friendly and easy to learn.

25 January 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Devony!

Thank you for your review and high rating.
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

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