On Call Movers Reviews 

7
TrustScore 2.5 out of 5

2.3

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Company details

  1. Delivery Company
  2. Car accessories shop

Information provided by various external sources

On Call Movers is a professional local Ottawa moving company created to move more than just your boxes. We’ll move you with our hard work and genuine smiles.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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2.3

All reviews

(7)

1 review in the last 12 months

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Rated 1 out of 5 stars

Damaged my home

The movers damaged my wall while moving my treadmill, removed a handrail and did not reinstall it, and left moving supplies behind at my home.

I contacted the company by email and phone to have the damage addressed. I was initially told that the matter would be forwarded to management and that they would arrange for their contractor to repair the damage. Despite multiple follow-ups, my emails and messages have not been returned and, to date, the damage has not been resolved.

I would strongly recommend reading the terms and conditions on the company’s website carefully before booking, particularly the sections dealing with responsibility for property damage.

Based on my experience with both the move and the response afterward, I would not use this company again.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

On time and Reliable

I Paid my Deposit three days in advance. They received it the same day and booked my move on a really short notice picked up my belongings from Windsor,ON and brought them back to Ottawa,ON within the time frame promised.Everything arrived safe even my ikea lamps.I would highly recommend them to any one . Thanks a lot for all your help!

27 February 2018
Unprompted review
On Call Movers logo

Reply from On Call Movers

Dear Rachel,

We appreciate your feedback and look forward to serving you in near future.

Thank you
Management,
MoveCabbie

Rated 5 out of 5 stars

Best moving company I have ever booked!!

Best moving company I have ever booked! Very trustworthy, reliable and organized. The movers were on time and finished my entire condo within 3 hours. Definitely recommend this to anyone looking for a good & affordable moving company.

22 January 2018
Unprompted review
On Call Movers logo

Reply from On Call Movers

Dear Ashley,

Thank you for your feedback! It's much appreciated.

Regards,
Management
MoveCabbie

Rated 5 out of 5 stars

Courteous and Honest, Highly Recommended!!! …

I recently used Movecabbie after getting a job in Toronto. The thing that impressed me the most about Movecabbie was their customer service and attention to detail. I was pleasantly surprised at how courteous the crew was. They are honest and upfront about their pricing. I highly recommend them!!!

19 January 2018
Unprompted review
On Call Movers logo

Reply from On Call Movers

Dear Roy,

Thank you for the feedback! A happy customer makes our day. Best of Luck with the new job in Toronto.

Regards,
Customer Service
MoveCabbie

Rated 5 out of 5 stars

Jeff and Ali did a great job

Jeff and Ali did a great job. We had a few heavy and awkward pieces but they were able to move them without damage to the interior of the house. I would recommend MoveCabbie

10 January 2018
Unprompted review
On Call Movers logo

Reply from On Call Movers

Dear Liliane,

We are happy to hear about your experience. We look forward to working for your neighbour next week.

Regards,
Management
MoveCabbie

Rated 5 out of 5 stars

Amazing Service

Albert, Ali and Jeff were amazing. They were professional and efficient. MoveCabbie's quote was a lot cheaper than other moving companies so I was a bit skeptical first but the moving team made my move worth every penny. Thank you to the whole team of MoveCabbie

8 January 2018
Unprompted review
On Call Movers logo

Reply from On Call Movers

Dear Jennifer,

We appreciate your feedback and your business! Best of luck with the new apartment.

Regards,
Management
MoveCabbie

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