MoveSafe Relocation 

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Rated 2 out of 5 stars

Hi, just wanted to let you know that stuff was finally delivered to Jacksonville after 2 1/2 weeks. The estimate was grossly understated at $3900, with a final total over $9000. I want to know wher... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an amazing experience with this moving company! The entire team was professional, friendly, and extremely helpful from start to finish. They handled all of my belongings with care and... See more

Company replied

Rated 5 out of 5 stars

When unexpected circumstances came up and I had to cancel my relocation out of state, I contacted Customer Service, and Michael was incredibly helpful. He made sure my cancellation was taken care of... See more

Company replied

Rated 1 out of 5 stars

They took advantage of my husband by claiming they would move us and that our items could be in moving bags. They then sent documentation that moving bags aren't allowed. They'd taken $1,800 from us a... See more

Company replied

Company details

  1. Removals company
  2. Logistics service
  3. Removals Service

Written by the company

MoveSafe has completed 10,000+ moves across all 50 states. Every carrier in our network is FMCSA licensed, fully insured, and has passed our vetting process. We stand behind every move we arrange. MoveSafe was started with one promise — treat every customer like family. That promise still guides every move we make.


Contact info

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All reviews

(191)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are amazing

They are amazing, wouldn’t go with anyone else. Very nice too .

8 April 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for your feedback, Ahmed!

Rated 5 out of 5 stars

Just bought a retirement/vacation home

Just bought a retirement/vacation home. I used East West movers to move some of my belongings. Everything arrived fine and on time. I would definitely use their services again.

26 March 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Tom, we are so pleased to hear that East West did a good job with your move. We hope you enjoy your vacation home!

Rated 5 out of 5 stars

I am so thankful for the help they…

I am so thankful for the help they provided me with my move!! It was perfect from the initial contact until the end.💕

6 April 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

We're so happy to hear your move went well! Thank you for sharing your feedback

Rated 5 out of 5 stars

I had an awesome experience

I used this company for my families move from Indiana to Florida and had the best experience. They were very thorough and made it an easy booking process. The customer service was exceptional. We're very happy we went with this company and will be using them again for any future moves.

7 March 2026
Unprompted review
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Reply from MoveSafe Relocation

We are so pleased to hear your move went well, Hazel! Thank you for sharing your experience.

Rated 5 out of 5 stars

I had a great experience working with Caulen


I had a great experience working with this moving company from start to finish. The booking process was straightforward and the representative, Caulen, took the time to explain everything clearly—no hidden fees or surprises.

The movers themselves were professional, on time, and handled my belongings with care. Everything arrived in the same condition it left, which was a huge relief given the long distance.

Communication throughout the process was excellent, and any questions I had were answered quickly. Overall, the service was reliable, efficient, and worth the cost.

I would definitely use them again and recommend them to anyone planning a move.

20 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Meredith, we are so happy to hear that your experience with Caulen and the rest of the team was smooth! Thank you for sharing your feedback

Rated 5 out of 5 stars

Very pleased

I used move safe for my move this past week and everything was done without a single issue. I hate moving but this time it was virtually painless. Caulen in particular ensured everything was done as I requested. Give him a promotion!

31 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thanks for sharing your feedback, Rob! We are so happy to hear everything went well!

Rated 5 out of 5 stars

Move was done professionally

The move was handled with true professionalism—everything ran on time, and the team was incredibly helpful from start to finish. I couldn’t be happier with the experience. A special thank you to Noah for turning what’s usually a stressful process into a genuinely pleasant surprise.

3 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for your review!

Rated 5 out of 5 stars

Best moving company I’ve ever used

The way this company communicated with me was awesome. I had a lot of questions and they answered everything so well.
Everything arrived safely and on time I would definitely always use this company.
I’ve told all my friends about them.

10 March 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for your kind words, Dawn! We are so pleased to hear you were happy with the service

Rated 5 out of 5 stars

It was great to work with them

It was great to work with them. Very professional and efficient; I’m suggesting them to all my friends who are also looking to move

2 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for your feedback, Armond! We appreciate your business and your referrals!

Rated 5 out of 5 stars

Easy experience!

Was frightened that moving would be a nightmare but they made it easy! A pleasure to work with!

2 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your experience, Robin!

Rated 5 out of 5 stars

Excellent business

These guys are great at what they do everything as hoped for from start to finish excellent customer service.My belongings were relocated safely without mishaps.would recommend this company to friends or family in search of top tier service.

3 April 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your feedbac, Tyler! We are so happy to hear that everything went well.

Rated 5 out of 5 stars

This place rocks

I just want to say that this company is really awesome my sales agent was Noah he literally was so patient with me during this whole stressful process he was able to give me different options that were suitable for my needs the price was fare he was such a professional through out the whole process it was a great experience through and through

11 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your feedback, Richie! We are so happy to hear you're satisfied with the service.

Rated 5 out of 5 stars

Made moving easy

I recently used this moving company and honestly had a really great experience. The team was super quick and professional. They showed up on time and got everything done quickly. They wrapped all my things carefully too, handling everything with care.

Overall, it was a smooth, stress-free experience and I’d definitely use them again or recommend them to anyone looking for a solid moving company.

6 March 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your experience, Stella!

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Hidden costs and horrible communication. This is the worst move of my 30 year career. Do not use this broker or any broker. In addition to the horrible experience with MoveSafe - the company assigned was the most unprofessional team I have ever seen.

1 April 2026
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

We’re very sorry to hear about your experience and the frustration it caused. This is not the level of service we aim to provide.

We strive to be transparent about all costs and to maintain clear communication throughout the moving process, so it’s concerning to hear this wasn’t your experience. We also expect a high standard of professionalism from the carriers we work with, and we take feedback like this seriously.

We would appreciate the opportunity to look into what happened and address your concerns. Please reach out to us directly with your information so we can review your move and work toward a resolution.

Thank you for bringing this to our attention.

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