Motor Parts Direct LTD Reviews 

Get this gimp to move his van from blocking the driveway please. He told me to f off when i asked him to move.

Chippenham* absolutely awful. Especially the lady! Honestly The rudest people I have ever encountered with no customer service skills at all. Walked in to the shop and the 4 people working in there all at the desk just ignored us. I said hi to acknowledge that people were actually there just in case they didn’t see. But was just told and looked at in the rudest possible way “ I’m helping another customer” which wasn’t evident because she wasn’t on the phone and no one else was in the shop. We walked out!! 100% will
Never go back there and am making a complaint against the lady honestly disgusting person and service! Rosie.

Would highly recommend Mpd motor parts in crewe. Stuart and Josh will always go out the way to help to find the right parts at best prices never had any problems. Give them a try you will not be disappointed 👍🚘🚘

Outstanding customer service from Kirsty at the Farlington, Hampshire depot.
Kirsty invested time to own and calmly check a part against our broken part, locate the part (at Winchester) and arrange for pickup.
Kirsty was just the person at the right moment, to resolve our issue.
A huge thank you to Kirsty!

Malton branch. The most helpful people, friendly and knowledgeable.

Martlesham Depot has a fantastic selection of parts and has to date never failed to have it on the shelf, there is a really great team at Martlesham Depot who are very helpful and knowledgeable no need to go to any other parts supplier 🛠🔧👍

BASILDON COMPANY....
SHARON & DAVE.....Awful....AWFUL COMPANY!
To buy from and work for, AWFUL
total bullies from my experiance treat staff like rubbish speak rudly to customers & staff would never recommend ever
Very badly run dont buy or work here

Bought a driveshaft from these, fitted it a few days later. The car ended up with a shudder at low speed. Took it off and fitted old one back onto the car, No shudder. Called the Durham shop and explained and asked for a refund. Now been refused my money back until they send it back to the manufacturer and its up to the manufacturer to say yes or no for my refund. Wrote to head office as we are talking £190 not a fivers worth of screen wash. Also contacting trade and standards.

Parking their commercial vehicles outside of people’s property and parking close to drives indicates a lack of good service or basic manners!

I visited Motor spares direct in coalville this morning and I cannot praise their assistance enough, to say they went above and beyond is an understatement.
My car had failed its MOT on cloudy headlights and they came up with a makeshift idea to get it passed and it worked!! Thank you to the team and you will have my loyalty from now on.

I visited the Royston branch pretty flustered and stressed, and spoke with Josh who could not have been more helpful! My issue with a broken car key was dealt with immediately and fixed within the hour. Josh was really friendly and gave me advice on how to avoid the issue I had happening again. Thank you!

Don't normally use this factors, but after getting now joy from other factors in the area, i gave them a try, I dealt with a young lady called Faith, she said it's not something we stock or would normally do but let me do a search, within a few moments she had located an image of the item I'm after & part number, she went above & beyond to source this part where no other factor even looked, will definitely be using again without a doubt, Faith if you read this thank you so much for all your effort really appreciated & your smile made it even more worthwhile!

Tim at the Bicester branch went out of his way to help get the part I needed and delivered to me in exceptional time.

Been into Mansfield branch a few times and always happy to help same person is helpful and tells of any deals available Richard C

Excellent members of staff fair prices.....deal with Nathan often always happy to help 😀

Alway helpful delivery is always fast and parts are great value for money

Well.. they had the part.
Unfortunately I had a car stuck in Hinckley so had to use these bandits.
GSF Leic - £6.40 NEW
ebay - £12.38 NEW
Motor Parts Direct Hinckley - £21.40
To top it all, the miserable gentleman(s) behind the counter couldn't even say thanks or cheerio. BUT they did have the gasket! ..

Sold car keys to a customer -
The key was crap didn’t last a week

Went back with another key and same again!
Key lasted a week again!

1 coil spring . 60 pound. Wow. Same estate napa 33 pound. No point going again

Went to the Normanton Branch for a car battery, and was looked after well by the branch, the staff was very friendly and helpful, and helped me out.
Thank you so much.