Loft and garage extension - experience of working with MPK
We found the whole experience of working with MPK excellent - the architect helped us realise just the right layout for our non- standard roof shape loft conversion and garage extension, Martin and Lisa were always available to discuss questions/issues which arose and the team were great to have around the house. We have two young children and the team went out of their way to be friendly towards them, to keep the build site as clean and safe as possible and to accommodate our needs as a family whilst living through fairly extensive, disruptive building works.
When inevitable problems arose we were able to have frank and helpful discussions with both the team and Martin to resolve things satisfactorily. There were a couple of incidents of small mistakes made, but these were immediately and at no cost to us rectified with no impact to working relationships. Any issues raised were always dealt with in a timely manner.
If we had one small criticism to make it would be on the quoting process - on the whole we found this to be clear and clarification given when sought - however when inevitable extras arose there was at times less transparency at additional costs added. In addition, there were a couple of things where we thought jobs would be completely covered by the quote but this turned out not to be the case, to be fair some of these arose due to unexpected changes as the building work progressed but there were some we felt could have been anticipated and covered more fully in the initial quote.








