Refusing to pay my winnings. Amazingly, i won some money last Friday. As I was winning, i made 5 withdrawals to the same MobilePay number i use to pay in. I’m fully verified, btw. They didn’t pa... See more
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Ive been waiting 10 days now for my withdrawal. Keep getting same response and false promises. The live chat is a joke. Please people don't play this site. Every other site I've played pay out withi... See more
thay will let you give them money first day but you have to wait soo long i waitet over 5 days and when you then contact them thay have 3 days wait. thair ai bot only has locked response so cant even... See more
Mr Green’s website is a scam site. The money is not refunded to the account, customer service lies about what they previously said, avoids taking responsibility for their mistakes, and makes empty pro... See more
Company details
About Mr Green Casino
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Mr Green Ltd. is an online gambling company that offers Online Casino, Sportsbook, Live Casino, Bingo, and Keno. Mr Green Ltd is regulated by the MGA, Malta Gaming Authority in Malta. Mr Green is also licensed and holds gaming licenses in UK, Italy, as well as a casino license in Denmark and a Sportsbook license in Ireland. The head office of Mr Green is in Sliema, Malta.
Contact info
Tagliaferro Business Center,, SLM 1549, Sliema, Malta
- mrgreen.com
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Refusing to pay my winnings
Refusing to pay my winnings. Amazingly, i won some money last Friday. As I was winning, i made 5 withdrawals to the same MobilePay number i use to pay in. I’m fully verified, btw. They didn’t pay and when i challenged them in Live Chat, they suspended my account!!. Since then, no word at all. Tonight, the Live Chat agent told me I’d be paid today. Just a lie. Nothing received. Its not an enormous anount but not a small one either - 12k DKK. The customer service is just shocking.
I believe the 5 withdrawals may have triggered some sort of automatic anti-fraud freeze but I stand ready to produce bank and skat details and the silence is frustrating as hell.
Think im going to raise a case with spillemyndigheden if this isn’t sorted by tomorrow.
Ive been waiting 10 days now for my…
Ive been waiting 10 days now for my withdrawal. Keep getting same response and false promises. The live chat is a joke. Please people don't play this site.
Every other site I've played pay out within minutes. Seems like a scam to me. Has anyone ever received a withdrawal from Mr green?
I play in many casinos and I have never…
I play in many casinos and I have never seen this hard to get withdrawal done or ID proof. No matter how much,how many years and how many euros have deposit earlier if win even thousand or two problems start. Soon you find your self asking day after day MR Green Casino to pay money out, and day after day customer service tell in chat this is high priority and payment office promise handle this. After days chat told me that after 24h payment is done. Well,couple of hours time left do as promised. I am willing to give better stars and change this if everytything work fine but if not this stays and add information about that also here like other forums to give casino players fair details where to play.
8.11. Update nothing has happened so just lies from support,think twice playing here because you cannot be sure will withdrawal work.
9.11. Update no money also today,suprise... interisting see is this "casino" going to keep my money?
More updates later
9.11. Later today they approve my withdrawal, now it is interesting to see when money come if
10.11. No money has come and interesting how no withrawals in week history can see in site even they told money has left, makes me wonder will I see my money? Also I have use skrill and trustly and now they told they can only use wire transfers which can take 5 working days,this must be joke. So you can deposit in seconds, now I have been waiting part of my withdrawal over week.
10.11. Update withdrawal receaved but I cannot recommend casino which withdrawal takes over week even once like mine.
thay will let you give them money first…
thay will let you give them money first day but you have to wait soo long i waitet over 5 days and when you then contact them thay have 3 days wait. thair ai bot only has locked response so cant even help with info. once i finnaly get my money i am never going back
Saved new games opened back up lets go…
Saved new games opened back up lets go and I checked it after several hours, though support lagged.
Nothing beats this casino on my side
Nothing beats this casino on my side, but a bit slow.
In my case
In my case, kYC page was clear this time, but slightly clunky.
What I noticed was that cashback helped…
What I noticed was that cashback helped after losing hands down, but slightly clunky.
this platform has worth playing titles…
this platform has worth playing titles for sure in that session, though support lagged.
Honestly
Honestly, app is convenient no lie. in my case, though support lagged.
Worth playing spins on favourite game…
Worth playing spins on favourite game all day, with one small issue.
Promo code went through by the weekend…
Promo code went through by the weekend in that session, with one small issue.
Login stayed smooth finally before I…
Login stayed smooth finally before I logged out and I continued playing, though not perfect.
I haven’t tried it yet
I haven’t tried it yet, but I’m eager after hearing so many positive comments.
Let a member who’s on GameStop lose…
Let a member who’s on GameStop lose £200. Disgusting site
Polished Exterior, Unacceptable Payout Delays
On the surface, Mr Green delivers what looks like a premium online casino experience. The platform is sleek, navigation is smooth, and depositing funds is practically instantaneous.
However, the experience falls apart completely when it comes to withdrawing your money. Despite completing full KYC verification and having every requested document approved, payouts can drag on for nearly a month. A multi-week delay on verified accounts is unacceptable for an established brand and raises serious questions about their backend liquidity or deliberate delay tactics.
While the game selection and user interface are solid, a casino is only as good as its cashout reliability. Having to wait weeks for your own winnings leaves a shady impression, and until Mr Green fixes its payout processing times, it is impossible to recommend to anyone looking for a trustworthy site.
Guys check GambleScale for good casinos...
Guys check GambleScale for good casinos at least they still have all the games and most importantly the good RTPs, i.e. payout rates. You win significantly more and more often there belive me I play a lot .... Here at mrgreen you just keep losing it’s down to the RTPs have a look for yourselves....
My withdrawal is still listed as…
My withdrawal is still listed as "pending" after a week!! It is impossible to get in touch with support—there is never anyone on live chat, and the email address for contacting them simply doesn't exist on their site. Terrible casino—stay away!!
Scam page
Mr Green’s website is a scam site. The money is not refunded to the account, customer service lies about what they previously said, avoids taking responsibility for their mistakes, and makes empty promises that they do not keep. I closed my account. Fortunately, my losses were limited to only tens of euros, which they refused to refund. I deleted my account.
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