Mr Green Casino Reviews 

4,677
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Mr Green’s website is a scam site. The money is not refunded to the account, customer service lies about what they previously said, avoids taking responsibility for their mistakes, and makes empty pro... See more

Rated 1 out of 5 stars

Mr green good company up to now ?anyone had a problem with alto roulette yesterday between 5 am and 5 30 had the number come up!! took my money then didn't pay out . told by email nothing wron... See more

Rated 1 out of 5 stars

I strongly felt that my bet was wrongly settled as a loss since my selection was away team over 0,5 and it ended 6-1. I contacted to the support chat and they said "I understand this may be disappoin... See more

Rated 1 out of 5 stars

DO NOT USE THIS SITE YOU DEPOSIT MONEY WITH IN SECONDS BUT TRY TO WITHDRAW MONEY YOU ARE WAITING DAYS OR DON'T EVEN GET IT BACK..GAMES FREEZE AND KICK YOU OUT OF PLAY WHEN LOG BACK IN YOUR NUMBERS HAD... See more

Company details

  1. Casino
  2. also in
  3. Betting agency
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

About Mr Green Casino

Written by the company

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Mr Green Ltd. is an online gambling company that offers Online Casino, Sportsbook, Live Casino, Bingo, and Keno. Mr Green Ltd is regulated by the MGA, Malta Gaming Authority in Malta. Mr Green is also licensed and holds gaming licenses in UK, Italy, as well as a casino license in Denmark and a Sportsbook license in Ireland. The head office of Mr Green is in Sliema, Malta.


Contact info

  • Tagliaferro Business Center,, SLM 1549, Sliema, Malta

  • mrgreen.com

You should know

1.3

Bad

TrustScore 1.5 out of 5

5k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(4,677)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well it looks like I'm not the only…

Well it looks like I'm not the only dissatisfied customer here.I only tried to verify my account today after being a member for months.Never won anything but there is 50euros in my account so I thought to withdraw it.After uploading documents again and again I finally tried live chat.
I can only say that the treatment and level of rudeness just left me in such a state I decided to just call it quits.
But then I received an email.
I responded.And to my horror asked for details of my card.
Something just clicked inside my head.
Anyway I have ended all communication and I hope anyone reading this will please stay well away from this site.
Red flags should be their logo.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

MrGreen – Pay My Funds and Reactivate My Account!

Review:

I am extremely disappointed with MrGreen.
• I requested a withdrawal on 18 November, but my funds have still not been sent.
• I uploaded my ID for verification, but my account was never approved.
• Despite multiple contacts with support, speaking with agents including Jude, Joan, Joann, Romelo, and Vikka, my issue has not been resolved.
• Finally, my account was blocked/closed without explanation.

I want my funds sent immediately and my account reactivated. I am still waiting for my money, and this delay is completely unacceptable. Support clearly does not prioritize customers, and repeated excuses are unacceptable.

I am sharing this experience to warn others: be extremely cautious with MrGreen.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Just a warning for those signing up

Just a warning for those signing up - I did so via a targeted Facebook ad, but received the wrong (worse) welcome offer with ridiculous 20x wager requirements. Customer support refused to correct the offer.

So just be careful you seemingly can’t trust them!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

I am waiting for a simple reply to a…

I am waiting for a simple reply to a request to withdraw my own, actually deposited money with no response so far. Nothing to do with churning free spins or promotion cash, just want my original cash deposit back.
To anyone frustrated by Mr G : email them a complaint. Keep a copy. Allow two weeks to get a reply and if it's not resolved go to IBAS (Google it) for free arbitration. They will have to reply and it's the best advice you will get !

16 November 2025
Unprompted review
Rated 1 out of 5 stars

DONT PLAY ON MR GREEN !!

DONT PLAY ON MR GREEN !!!
YOU WILL GET DISTEPOINDET.
I have Mr Green acound in many years
The games getting more and more bad and NOT possible to WIN i Play Today SIZZLING HOT And BOOK OF RA.ALSO SOME OTHER GAMES
Get Nothing out of that lost money again and again so I Take pausa for 30days

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Yep im glad i spend $20 with bonus

Yep im glad i spend $20 with bonus. and they didn't give my winning money at $175 after 7 days and they bumped me up to get the staff review. i going to reported this site soon if the money not happening to my account..

27 October 2025
Unprompted review
Rated 1 out of 5 stars

I signed up and was given a limit of…

I signed up and was given a limit of 2000 pound a day!! I cannot afford to gamble like that so I was betting 50pence to a pound on separate numbers on the roulette. Was after a few days just over 200 pound down and they closed my account saying I was betting irresponsibly. Not sure jow that works as o could have bet 2000 pound a day!!! This site is a total scam, avoid at all costs.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Despite the bad reviews I thought I’d…

Despite the bad reviews I thought I’d still give it a go as I seen people have won so thought they would just be angry they lost they’re money or something but I tried to make an account and I’m banned ???😂😂😂😂😂as soon as I’m in. when I’ve never even heard of mr green until today 😂Definatly a scam all I did was sign up 😂😂😂

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Price winning, in what world?

What happened?
i told your customer support, your bonanza game from BTG was lagging, every spin is 5-10 seconds to land, they would send it to the "tech department", no news yet.
if you completed a bonus on ELK games and is to fast to click "spin" for another bonus, the game crashes and gives you the "something went wrong" message, it then holds your money for up to 10 minutes before giving them back to your account.
on your front page, you are flexing pragmatic games, as if they were any good, they just make YOU the most money and have really bad RTP.

customer support - 0 stars
games - 0 stars
casino - 0 stars

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

I wish I could give them zero . It’s totally scam I would say . I have deposited money and after some winning they restricted my account so I want play anymore . Tried to withdraw my funds and it’s been 2 weeks no sign of funds into my bank account . Numerous emails and their online chat platform no helpful as they have same scripted reply all the time . No transaction proof no banking details etc .
Lodged my complain to MGA and eCogra now waiting what will be the outcome.
Avoid if you can

28 August 2025
Unprompted review
Rated 1 out of 5 stars

I’m serious

fast-gain .online helped me out i was totally lost after loosing so much to crypto investment good for nothing fraudulent company

8 August 2025
Unprompted review
Rated 2 out of 5 stars

Terrible support

Almost impossible to win, asks for bonus since I never receive any promotions to start with and I lost quite some.

I am never the person who asks for a bonus, ever.

I get met by an absolutely terrible support who is sarcastic, patronising and rude.

Only positive on this site is the fast withdrawal speed, otherwise I would give 1 star.

4 September 2025
Unprompted review

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