Mrsushi Reviews 207

TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.1

Poor

TrustScore 2 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

they don't give the promised bonuses

We've been regular customers of this place in Hilversum for a long time.
However, after the latest incident, we've decided to stop doing business with Mr. Sushi.
They often don't deliver the extra features we order, like extra ginger. And last time, we used their promotional brochure to enter a cheat code for a free roll in our order, but they never delivered it. When we called, the manager said the system didn't recognize our cheat code, so they didn't include the bonus. However, we can come (!!!!!) and pick it up ourselves. Outrageous. Never again.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

No delivery and no refund. Awful service

45 minutes after expected delivery time I called the place just to know that they haven't processed the order. Agreed and expected the call back from them to settle the issue, noone called. When in the end of the evening I claimed a refund, was told to call back next day, as the responsible person is not available. So no food and problems to even get my money back. Just awful customer service!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Expensive and not delicious

We ordered 1x8 crunchy salmon roll, 1x8 salmon advocado roll and 1x8 tempura ebi roll. 24 sushi for the price 41,15 euro. Also additional 2,50 euro delivery cost via UberEats. Seriously it is overpriced and not even delicious.

20 July 2024
Unprompted review
Show reviews in all languages. (207 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look