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Mr Tyre Ltd - Newcastle under Lyme Reviews 

627
TrustScore 4.5 out of 5

4.7

89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... See more

Rated 5 out of 5 stars

Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... See more

Rated 5 out of 5 stars

Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... See more

Rated 5 out of 5 stars

Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... See more


Company details

  1. #1 of 24 best companies in Tyre shop
  2. #1 of 20 best companies in MOT Centre
  3. #3 of 59 best companies in Vehicle Repair
  4. #3 of 55 best companies in Car service
  5. #1 of 6 best companies in Oil change service
  6. #1 of 3 best companies in Wheel alignment service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, United Kingdom

  • 441782710848

4.7

Excellent

TrustScore 4.5 out of 5

627 reviews

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4.7

All reviews

(627)

9,493 reviews in the last 12 months

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Rated 1 out of 5 stars

Would hope for better

2 visits.
1st.. changed tyres and didn’t do tracking as requested and had a tyre blow on a55 3 months later and was told tyre was illegal.

Gave benefit of the doubt. 2nd visit. 2 miles from forecourt tyre pressure light comes on. Tested tyres just changed. One was 24psi and 2nd was 42 th opposite tyre, I checked before bringing the vehicle back in, on a vehicle whose recommmeded psi is 30 to 32. Checked online at 42 tyre can blow out. We had to return and the excuses were poor. Won’t be returning.

Recommended tire pressure for the Dacia Duster is typically 29-33 PSI (2.0-2.3 bar), but it varies based on model, load, and engine, with 29 PSI being common for normal, unladen driving.

Your technician proceeded to fill all the tyres to 36 to try and balance out the mistake. When I know the back tyres were at 30 psi and were fine. This would have closed the perceived gap that you claim in your reply. This was not requested. The light for tyre pressure came on again after leaving your forecourt for the 2nd time.

18 February 2026
Unprompted review
Mr Tyre Ltd - Newcastle under Lyme logo

Reply from Mr Tyre Ltd - Newcastle under Lyme

Dear Emma,

We are sorry that you had to return to our depot with incorrect tyre pressures, I have spoken to the staff at the depot to remind them of the importance of the correct tyre pressure. According to our technician, there was a discrepancy of 6psi between the two tyres that was rectified and the TPMS light was turned off.

We would like to comment that if you requested any of our depots to carry out a wheel alignment this would have been charged for and would clearly be stated on your invoice for you to check at the time.

We do appreciate your feedback and apologise for any inconvenience caused.

kind regards
Ian
Mr Tyre Ltd

Rated 5 out of 5 stars

Top Service

I’ve used these guys for years, very competitive prices on tyres & top notch customer service

14 February 2026
Rated 5 out of 5 stars

Excellent customer service

They called me before I was booked in to explain that the tyre I requested wasn't available and suggested an alternative option which I could have fitted any time to suit me.

22 December 2025
Rated 5 out of 5 stars

Prompt service

Prompt service, identified problem & updated me, then carried out puncture repair… Excellent service and communication at all times… well done and thank you

8 December 2025
Rated 4 out of 5 stars

quality

They quality, choice and pricing of the tyres is superb...the staff are very friendly and helpful...the only slight negative is that the appointment time is very approximate

26 November 2025
Rated 5 out of 5 stars

Tesla MOT

Top MOT test, group of friendly chaps got straight on the job, very professional service, highly recommend !

4 December 2025

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