The Customer Services is fast, before i topup for MicoLive Mena regions and actually it's wrong, as long your order regions is differs with your current id regions, it wouldn't match, so your fund... See more
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Every time I purchase items from MTCshop.I never got dissapointed.This is a full legitimate site for buying games or codes.And the customer service is so much appreciable.Everytime they helped me when... See more
Company replied
Huge thanks to @Jill Support 131, Elina, and the entire support team at MTC Game! The website is excellent, with great products, and you can shop without any worry ❤️ The support team is truly... See more
Company replied
at first i was frustrated… but i got the help i needed in the end. And i understood why i was frustrated in the beginning because MTCgame was trying to protect my credentials hence the needed authen... See more
Company replied
Company details
Written by the company
MTCGAME is an international online platform that provides digital codes and services to gamers. Though MTCGAME started as a local digital store, due to effective projection and innovative approaches, it successfully managed to expand its services globally over time. Being in the industry for over two decades, we are in service of more than 5.000.000 active users worldwide. To offer a better service for our customers, we provide 24/7 online Live Support. Using trustworthy service, years of experience in the game industry, and also with the variety of local and global payment methods provided, we have grown into one of the most reliable online gaming hubs. As MTCGAME, we keep growing by adding new games and partners into our structure.
Contact info
Unit 2508A 25 / F Bank of America Tower, 12 Harcourt Rd. , 2508A 25, Central, Hong Kong
- +442033897923
- info@mtcgame.com
- www.mtcgame.com
Breach of guidelines
The service is quick and nice
The service is quick and the support chat is helpful. They solve any problems quickly. @Jill support 131 helped me with buying giftcards.
20 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
Thank you for your positive evaluation. We are pleased to have provided you with a satisfactory experience and appreciate your confidence in our company.💙
Kind regards,
MTCGAME Support Team.
I just bought $2 iTunes card and I…
I just bought $2 iTunes card and I haven’t received my codes yet
19 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
I’m happy with MIAY
I’m happy with MIAY. Thanks to her for solving my problem, and I wish her success
19 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
I had a great experience with customer…
I had a great experience with customer support. Alex (Support-203) was responsive, patient, and explained everything clearly. My request was resolved smoothly and in a professional way. Thank you, Alex!
19 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Thank you it was good and julian thank…
Thank you it was good and julian thank you for your helping me
19 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Got the psn card purchase take 1 hour…
Got the psn card purchase take 1 hour but thanks to april, support-70 help me with those, job well done
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
Thank you for your positive evaluation. We are pleased to have provided you with a satisfactory experience and appreciate your confidence in our company.💙
Kind regards,
MTCGAME Support Team.
@Jill support 131 Thank you very much…
@Jill support 131Thank you very much for your super support, this particular person helped me and rescued me.
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Jill give me better respond good…
Jill give me better respond good customer service
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
It was great
It was great, because your customer service is excellent, especially @Jill support 131. I had a grate experience because of Jill.
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Alex ID 203 attended to me promptly as…
Alex ID 203 attended to me promptly as soon as I sent the WhatsApp request. The customer service is very efficient. Thank you so much. I got the code within 10 minutes
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for your positive evaluation. We are pleased to have provided you with a satisfactory experience and appreciate your confidence in our company.💙
Kind regards,
MTCGAME Support Team.
Verification process is a hassle
The verification process is bad but other than that there was no issue (LAYLA) provided me customer support and after some failed tries i got the verification
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
No Google Play voucher although I've paid for it.
Just bought a Google Play voucher. It hasn't been delivered, and they are not responding to my messages on Whatsapp (although they are reading them all). ABSOLUTELY AVOID THESE PEOPLE.
18 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
support 193 is so freaking good mate
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for your positive evaluation. We are pleased to have provided you with a satisfactory experience and appreciate your confidence in our company.💙
Kind regards,
MTCGAME Support Team.
Shei
She. Replied fast and got right tó the point I got nu money back and bought Something else suppor 107 aka MIYA is a good employee
18 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
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