First of all I am very happy with the product itself. We ordered office chair for my daughter and we like it very much, quality, comfort, design. Equally I am happy that also after sales service and c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
very disappointed by this service, ordered 2 glass tables on July 18th with a 7 day delivery, 3 weeks later still no delivery. None of their tracking works, truly a terrible service. Cannot vou... See more
Very poor experience. I ordered two side tables on July 1st. After numerous delays I emailed them on August 8th and was told my order had shipped and I’d have a tracking number shortly. It’s now Se... See more
The chair arrived with a snapped metal frame. Even though I responded within 24 hours, they later said it wasn't eligible for return because I didn't contact them. I did. Both the policy and the imple... See more
Company details
Written by the company
Amamos la decoración y por eso buscamos los mejores muebles de diseños famosos actuales y pasados, actualizando nuestro catálogo de muebles de diseño continuamente, no olvidéis visitar nuestra tienda online porque siempre hay novedades en todas las categorías.
Contact info
3.1
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mueble Design
¡Muchas gracias por sus cinco estrellas! Nos alegra saber que ha tenido una buena experiencia con MuebleDesign.
it has been a positive experience
when I boght the chairs I received information about the stock was broken, and that they will inform me about, as soo as they receive the new order. This was really true, and as soo as they confirm whether I remain interested in them,in one day, I had the them nice ones, at home
11 May 2016
Reply from Mueble Design
Muchas gracias por elegirnos. Su valoración nos anima a seguir ofreciendo el mejor servicio.
My third order.
My third order, and I can not be more satisfied with the quality of products and speed of delivery. a very good experience!!.
10 May 2016
Reply from Mueble Design
¡Gracias por elegir MuebleDesign! Esperamos que disfrute mucho de su nuevo producto.
Reply from Mueble Design
Muchas gracias por elegir MuebleDesign. Ha sido un placer atenderle.
Fast delivery
5 May 2016
Reply from Mueble Design
Muchas gracias por contar con MuebleDesign para completar su hogar.
Excellent
Perfect and fast shipping. Only one day!!!
I am very happy with the purchase. Very good quality
3 May 2016
Reply from Mueble Design
Nos encanta recibir valoraciones como la suya. Gracias por elegir MuebleDesign.
Delivery failed / Fecha de entrega falló
Delivery failed, 3 weeks more, otherwise excellent service
Fecha de entrega falló, 3 semanas más, por lo démas excelente servicio
29 April 2016
Reply from Mueble Design
Gracias por elegirnos. Esperamos que disfrute del producto durante mucho tiempo.
Reply from Mueble Design
¡Muchas gracias por sus cinco estrellas! Nos alegra saber que ha tenido una buena experiencia con MuebleDesign.
Very good job!!
I became very suprise: I received the furniture in Lisbon, Portugal in just 24 hours after the sale. A very good job. Congratulations to all Mueble Design tream!!
20 April 2016
Reply from Mueble Design
¡Cinco estrellas que recibimos con mucha ilusión! Muchas gracias por su confianza.
No happy
Muy purchase is delayed 5 days and I don't know any more. And it is paid when I ordered it
11 April 2016
Unprompted review
Reply from Mueble Design
Dear customer
We apologize about the delivery issue, we are working on it
Regards
Antoni
Reply from Mueble Design
Nos alegra saber que su experiencia con MuebleDesign ha sido satisfactoria. ¡Gracias!
Reply from Mueble Design
¡Muchas gracias por su confianza! Esperamos que el producto haya superado sus expectativas.
Info
Everything went well, they delivered very quick. However I didnt like that they didnt a
reply some of my emails with questions about quality if the item etc.
16 March 2016
Reply from Mueble Design
Muchas gracias por elegir MuebleDesign. Ha sido un placer atenderle.
Reply from Mueble Design
Gracias por confiar en nosotros para dar forma a su hogar. Esperamos que disfrute mucho de su compra.
Could have been better
When I received my order, an item was missing.
They sent it to me the next day.
For the rest everything ok
14 March 2016
Reply from Mueble Design
Agradecemos su opinión. Nos encantaría conocer más detalles sobre su experiencia para saber en qué podemos mejorar.
Good intervention by Muebledesign to facilitate the delivery
Some difficulties with the carrier. But good reaction by Muebledesign which facilitated the delivery.
11 March 2016
Reply from Mueble Design
Agradecemos su valoración y tomamos nota para continuar mejorando la experiencia de nuestros clientes.
Reply from Mueble Design
Nos alegra haber cumplido sus expectativas. Gracias por elegir MuebleDesign.
Delay of shipment
I have been ordering in December 6 chairs for January 15th arrival. So I gave you even few more days as I was moving and changing houses, so not the normal delivery was expected.
2 days before I was announced that 3 chairs will arrive even in 1st week of Febrauary with a delay of 3-4 weeks. I asked for discount but no concrete feedback here. Which is really disappointing.
20 January 2016
Reply from Mueble Design
Muchas gracias por su valoración. Esperamos que el producto recibido sea de su agrado y quedamos a su disposición.
Reply from Mueble Design
Nos alegra saber que su experiencia con MuebleDesign ha sido satisfactoria. ¡Gracias!
Great Shopping Experience
Love my chair. Quick service and fair price. Will shop again for sure.
5 November 2015
Reply from Mueble Design
Agradecemos sus cuatro estrellas. Esperamos que su nuevo mueble quede perfecto en su hogar.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.