While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
the item delivered was not what I had ordered.
after several days of repeated emails to and from the company they eventually offered me a 30%refund. the item sent was a thin miserable polyester garment.
Hi, I had the unfortunate experience of shopping at Munrolondon.
It's hard to overlook the fact that their service is abysmally garbage.
From delayed shipping to unresponsive customer support, It's evident that the owner is struggling financially, as they seem to be the only employee (hence the service) - unable to hire more employees.
Save your mental and do not shop there you'll do yourself a favor.
I live in Denmark and i don't remember any restrictions from the United Kingdom to Denmark that cause such a pathetic delay and customer service
First the customer and proper service then the rest but this site got it all backwards.
Taylor K.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
