Musora Reviews 

I subscribed to piano lessons through musora and/or pianote. I decided that the lessons were not what I expected, so I asked them to cancel my subscription and send me a refund. Despite MULTIPLE phone calls (all of which were dropped from their end) and MULTIPLE emails, I have received no response at all from them. I don't know why anyone would pay for their services. The company is NEXT TO IMPOSSIBLE to get hold of or get a response from. If you sign up with them, GOOD LUCK!!! I feel sorry for you!!!

Had an interview for the People & Culture position. What a joke, I’ve never had a worse interview & I do interviews for a living! Magha, talked about herself for two minutes, asked me zero questions about myself the whole interview. Asked me if I brought the job description to the interview I asked if I was sent it or if was available somewhere to pull up she responded “no” lol. Then pulled it up on her screen and asked me to read through the whole job description and talk about my knowledge with their business. While I was middle of talking, she started having a conversation with her husband and muted the mic. Then excused herself from the interview, turned off her camera and left for a couple minutes. She couldn’t have seemed more uninterested to be in the interview, and it was very insulting. I don’t care if you have your mind made up about another candidate, show some manners and respect for people giving their time! I would never work for this company, seems as though their human resources department is the biggest problem with people and culture, yuck!

When things gets wrong when ordering merchandise from Musora you are in for a horrible slow way to fix it. They do not reach out to customers, so if the purchase isn’t shipped YOU have to make contact. It first took 11 days until I reached out to them and asked about the shipping. Long story short, I answered any questions they sent, but every time it takes 3-4 days until they reply.
Musora has become a high end club with their stars in studio, customer focus gone.

They have sent a spurious invoice for “renewal” of an account I have not used for well over a year (as I found it next to useless). Without any notice they are attempting to charge my credit card. Sharp practice at best, maybe a rip off scam.

Their money-back guarantee is not real. I tried getting my money back by emailing them as described on the website and never got a response. I did it multiple times. After more than a month, I started a credit card dispute to get my money back.

Very very disappointed I am being asked to pay a significant amount of money to receive the books from Musora. Its claim of free postage is a lie. BEWARE when ordering from this US based company. They should make clear postage outside the US could result in exorbitant charges (as was my case).

Amazing platform for aspiring musicians!