Banner for Muziker

Muziker Reviews 

546
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied consumers highlight that the online ordering process is extremely simple and secure, prices are extremely fair, and purchases arrive promptly in pristine condition. People truly appreciate the exceptionally wide selection of available items, the helpful tracking information provided, and the overall great reliability of the delivery service. Some people were dissatisfied with occasional shipping delays, slow tracking updates, and unexpected issues involving delivery couriers. A few reviewers also noted separate problems with transit damage or inadequate packaging materials that failed to protect their delicate purchases properly.

What people talk about most

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Product

Clients share positive opinions on product quality, noting that items arrive securely packed, in good... See more

Quality

Users describe positive satisfaction with quality, highlighting great products and a fine overall experience.... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across a variety of... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy and straight forward, and I was pleasantly surprised when I as a delivery option could actually choose one of Postnords many pickup points in Denmark where I live. Package arrived... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the courier regarding my order, but when notified muziker responded relevant and with a good handling of the issue. I felt so comfortable with the customer experience that I o... See more

Rated 5 out of 5 stars

Tracking info available, delivery right on time, product arrives in great condition, according to the item description. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

Really great service. Nice quality product, easy process and quick delivery. I can definitely recommend these guys.

Company replied


Company details

  1. #34 of 44 best companies in Musical instrument shop
  2. #11 of 12 best companies in DJ Supply Shop
  3. #122 of 188 best companies in Electronics store
  4. #4 of 7 best companies in Recording Studio
  5. #5 of 7 best companies in Sheet Music Shop
  6. #23 of 31 best companies in Home audio shop

Written by the company

En pålidelig europæisk webshop med over 25 års historie og showrooms i Tjekkiet og Slovakiet, der specialiserer sig i musikinstrumenter, LP’er, audioteknik, DJ-udstyr og musiktilbehør. En socialt ansvarlig virksomhed med respekt for planeten og med målet om konstant at forbedre sine tjenester.

Oplev musik i alle facetter

Written by the company

Guitarer, trommer, keyboards, studie- og audioteknik, LP & merchandise
Muziker leverer topudstyr til musikere, producere, DJ’s og vinylfans samt audio-video entusiaster.

Shop med sikkerhed hos Muziker

Nem returnering, egen service og professionel support

Nem returnering, egen service og professionel support
Nyd problemfri returnering, dedikeret intern service og professionel kundesupport.

Contact info

Promotion box for Muziker

Muziker er en stor onlineforhandler

Vi leverer musikinstrumenter og musiktilbehør til 35 europæiske lande

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(546)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything worked out exactly as…

Everything worked out exactly as ordered. Would definitely shop there again.

3 April 2024
Muziker logo

Reply from Muziker

Hello Madeleine,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

It’s good

It’s was good, I’m very glad for yarn. Only delivery was little bit too long.

11 April 2024
Muziker logo

Reply from Muziker

Hello Tamara,
Thank you for finding time to write this feedback and we're happy that you've found time to recommend our online store to others :)
When it comes to delivery time, our hands are tied since we rely entirely on couriers. Hope you will enjoy your yarn and that we will see you in our shop in the future.
Kind regards,
Dorota
Muziker.

Rated 5 out of 5 stars

I had a problem with a product

I had a problem with a product. I got good assistant and final got a new one with out any problems. Thanks :-)

2 April 2024
Muziker logo

Reply from Muziker

Hello Carsten,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker

Rated 1 out of 5 stars

Haven’t received the goods

Haven’t received the goods - and goods have shifted between various courier companies - impossible to get a status

27 March 2024
Muziker logo

Reply from Muziker

Dear Jesper,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
According to the local courier in Denmark, your package has been delivered today and we hope the new product will serve you well.
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Good price, delivery on time

Good price, delivery on time
Transfer of data to transport company did not work so tracking was not possible

19 March 2024
Muziker logo

Reply from Muziker

Hello Søren,
Thank you for sharing your positive experience with other customers.
Regarding the tracking, usually it works unless there is some technical issue on the carrier side. If you would experience same problem in the future, please contact our customer support by email at: support@muziker.com or via Whatsapp
We're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

No problems

Could not find the product any where else in Denmark so tolk a chance and order it at Muziker.
No problems and I am happy.

18 March 2024
Muziker logo

Reply from Muziker

Dear Jeanette,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great prices

Great prices, good service

17 March 2024
Muziker logo

Reply from Muziker

Hello Yalcin,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Cheap and easy to purchase.

Cheap and easy to purchase.
Package arrived in Denmark today 23/03, delivery was 7 days from Slovakia. On the sixth day I was worried that the package was lost since you write 4-5 days shipping to Denmark.
The knitting mill I purchased works as expected.
It worries me that Muziker sells extra services that feel as though they should be complimentary.

15 March 2024
Muziker logo

Reply from Muziker

Hello Morten,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

10/10 experience

10/10 experience, and arrived fast all the way to Denmark!

14 March 2024
Muziker logo

Reply from Muziker

Hello Morten,
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Good Everything

Good service, good information level, good product.

13 March 2024
Muziker logo

Reply from Muziker

Hello Lars,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery
Very good Guitar stand.
A's expectet 👍

7 March 2024
Muziker logo

Reply from Muziker

Hello Leif,
Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

quick, easy

it was a good experience, no issues on my end

4 March 2024
Muziker logo

Reply from Muziker

Hello Carl,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Quick delivery

Quick delivery, compatible prices

27 February 2024
Muziker logo

Reply from Muziker

Hello Iben,
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

I bought Fender Tom Delonnge recently…

I bought Fender Tom Delonnge recently and after some otjer stuff for my amp and guitar. All was fast and nice and service is great. Still waiting return of Marshal Footswitch to be picked up, but hope all will go smooth.

28 February 2024
Muziker logo

Reply from Muziker

Hello Alex,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit.
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Its legit

I bought a product and was a bit concerned when seeing it came from Bucharest. Further it said they packet was on its way to be delivered back to their warehouse, but next day it came right to my door. The product does work as expected and is in good quality.

15 February 2024
Muziker logo

Reply from Muziker

Dear Thobias,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Perfect 👍

Perfect and fast delivery 👍👍👍

16 February 2024
Muziker logo

Reply from Muziker

Dear Michael,
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Perfect shop!

15 February 2024
Muziker logo

Reply from Muziker

Hello Kris,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look