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Muziker Reviews 

546
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied consumers highlight that the online ordering process is extremely simple and secure, prices are extremely fair, and purchases arrive promptly in pristine condition. People truly appreciate the exceptionally wide selection of available items, the helpful tracking information provided, and the overall great reliability of the delivery service. Some people were dissatisfied with occasional shipping delays, slow tracking updates, and unexpected issues involving delivery couriers. A few reviewers also noted separate problems with transit damage or inadequate packaging materials that failed to protect their delicate purchases properly.

What people talk about most

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Product

Clients share positive opinions on product quality, noting that items arrive securely packed, in good... See more

Quality

Users describe positive satisfaction with quality, highlighting great products and a fine overall experience.... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across a variety of... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy and straight forward, and I was pleasantly surprised when I as a delivery option could actually choose one of Postnords many pickup points in Denmark where I live. Package arrived... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the courier regarding my order, but when notified muziker responded relevant and with a good handling of the issue. I felt so comfortable with the customer experience that I o... See more

Rated 5 out of 5 stars

Tracking info available, delivery right on time, product arrives in great condition, according to the item description. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

Really great service. Nice quality product, easy process and quick delivery. I can definitely recommend these guys.

Company replied


Company details

  1. #34 of 44 best companies in Musical instrument shop
  2. #11 of 12 best companies in DJ Supply Shop
  3. #121 of 188 best companies in Electronics store
  4. #4 of 7 best companies in Recording Studio
  5. #5 of 7 best companies in Sheet Music Shop
  6. #23 of 31 best companies in Home audio shop

Written by the company

En pålidelig europæisk webshop med over 25 års historie og showrooms i Tjekkiet og Slovakiet, der specialiserer sig i musikinstrumenter, LP’er, audioteknik, DJ-udstyr og musiktilbehør. En socialt ansvarlig virksomhed med respekt for planeten og med målet om konstant at forbedre sine tjenester.

Oplev musik i alle facetter

Written by the company

Guitarer, trommer, keyboards, studie- og audioteknik, LP & merchandise
Muziker leverer topudstyr til musikere, producere, DJ’s og vinylfans samt audio-video entusiaster.

Shop med sikkerhed hos Muziker

Nem returnering, egen service og professionel support

Nem returnering, egen service og professionel support
Nyd problemfri returnering, dedikeret intern service og professionel kundesupport.

Contact info

Promotion box for Muziker

Muziker er en stor onlineforhandler

Vi leverer musikinstrumenter og musiktilbehør til 35 europæiske lande

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(546)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and fast delivery

I ordered a breathalyzer as a Christmas present for my boyfriend (as per his wishlist 🤷🏻‍♀️) and we’re really happy with both the product and the delivery time! 👍🏻

10 November 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Really great selection on the website

Really great selection on the website. What arrived was well packed and of high quality. No surprizes.

6 December 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

Untrustworthy - Find Other Sellers!!!

Long response times if any, unfair conditions hiding under titles that has no relations to each other.
I can not recommend to doing business with this company!

25 November 2024
Muziker logo

Reply from Muziker

Dear Daniel,
We sincerely apologize for the problems you faced. We're grateful for your feedback, as it helps us identify areas where we need to improve. We're committed to making the necessary changes to provide a better experience for all our customers.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

All ok

All ok - as promised

1 December 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Great product

Great product - ukulele "sugar-strings". Delivery on time !

29 November 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Everything about the delivery was…

Everything about the delivery was lovely.
It's a shame that this website isn't higher on google, 'cause it's purely by scrolling through tonnes of other websites I found this one.

5 December 2024
Unprompted review
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

I waited nearly 7 month for you to…

I waited nearly 7 month for you to deliver my shipment.
You didn´t even offer a compensation.
In the 7 month I heard from you once and later I contacted you once.
Thats not good customer ethic.

7 November 2024
Muziker logo

Reply from Muziker

Dear Henrik,
We apologize for any inconvenience you faced. We strive to provide the best possible service, and we're disappointed to hear that we fell short. Your feedback is important to us, and we're using it to make changes and improve our processes.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Tak for alt.

Tak for alt.
Jeg er meget glad for at handle med jer😊

14 November 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 3 out of 5 stars

Be aware that you may not receive a manual for you product.

I ordered a very expensive sewing machine. Easy proces, fast delivery and good tracking. With a complex machine you need a manual! This was not included. I requested a manual and was refered to a public site with a ton of trick advertisment luring you into products with subscription fees. You can see the manual but not download it. I made Muziker aware of this and they sent me the same link again. I am sorry about this because everything else works perfectly. I save a lot of money which is nice. I guess I will have to manage with youtube videos.

11 November 2024
Rated 5 out of 5 stars

Great online shopping-experience

First, I was a little bit sceptic, as I prefer to buy my gear from a local store but every single scepticism was humbled - I'm pretty sure that I am going to buy from Muziker again at some point.

The delivery was handled very well and within a very acceptable timeframe and the packaging was done very well.

11 November 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

No problems

No problems. Got my order and it was as I expected color true to picture.
I ordered yarn and it was cheaper than Denmark where I live!

6 November 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good price, safely packed.. what more can you ask for ?

8 November 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for your trust and kind words! Reviews like yours motivate us to keep improving. Wishing you many great musical moments ahead.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

I bought two bluetooth speakers and the…

I bought two bluetooth speakers and the quality is better than expected.

4 November 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping. The Dekoni earpads I ordered are incredible.

3 November 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Best price - fast shipping.

Best price, good product, fast shipping.

29 October 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

I did not get what I ordered and paid for!

I did not get, what’s I paid for. I ordered RED trousers like the picture! You send me a pair of light red. They look awfull!!!!!! Send me the real ones, and I will pay for Them😡

28 October 2024
Muziker logo

Reply from Muziker

Dear Kirsten,
Thank you for sharing your experience with other customers! After our conversation via customer support email, you have acknowledged that the trousers are right as they are called rose.
Thank you very much and we hope to see you in our shop in the future.
Kind regards,
Dorota
Muziker

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